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Employee Experience

Southlake and You

Building Healthy Communities Needs Amazing People Like You.

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

We have many social and team-building opportunities throughout the year including award ceremonies and staff appreciation events. We also celebrate many important annual events like Nursing Week, Patient Experience Week and Doctors’ Day. Our onsite Staff Wellness Centre and gym is open 24/7 to support the health and wellness goals of staff and physicians at Southlake.

Building Healthy Communities Needs Amazing People Like You

Amazing people represent every aspect of our many services. With a team of over 3,000 employees, 580 physicians, and more than 900 volunteers, Southlake is committed to creating an environment where the best experiences happen.

Our culture is all of us.

Arden Krystal President & CEO Southlake Regional Health Centre

Are you looking for an exciting and meaningful career? Are you interested in meeting the changing needs of our growing communities? Do you desire to work in an environment where the best experiences happen? Where your employer is committed to helping you grow in your job towards an enriched and successful future?

At Southlake, we strive to recruit amazing people who live our values by acting with compassion, serving with purpose and believing in the power of many. People who have the courage to think differently with the understanding that every voice matters.

Rewarding our valuable employees

Southlake offers a comprehensive Total Rewards benefits package as well as recognition programs including:

  • Employee Assistance Program.
  • Free referral and counseling services for you and your immediate family members.
  • Hospitals of Ontario Pension Plan (HOOPP).
  • Designed for Ontario’s healthcare community and with billions of dollars in net assets, the Hospitals of Ontario Pension Plan (HOOPP) is one of the largest and most successful pension plans in Canada. HOOPP offers a defined benefit pension plan and supporting services. It provides eligible members with a lifetime pension based on their earnings history and service in the Plan. The hospital contributes 126% of the employee deductions.
  • Extended health and dental plans.
  • Life insurance coverage.
  • Long term disability (LTD) coverage.
  • Maternity and parental leave top-up for the first six months of leave.
  • Staff recognition programs such as the Loyalty Event and the Southlake Champion Awards.
  • Incentive Programs such as Employee Referral Program, Bonus Incentive and Relocation Incentive.

Developing your career experience

Maximize your own career experience through Southlake’s many opportunities for learning and development. We offer the following professional development options to our people:

  • Education and personal development opportunities.
  • Educational assistance and tuition reimbursement funding programs.
  • Qualified educators to support each clinical program.
  • E-modules and classroom sessions offered to all staff through our Southlake Online Learning System (SOLS). This learning system will allow you to register for a variety of courses and wellness activities.
  • The Health Sciences Library connects staff with the resources they need in order to provide quality health care, continuous learning, teaching, research and administration. The library space provides books, computers, study spaces and other resources.

Be part of a healthy workplace

Southlake is committed to providing a wellness-centred work environment by offering the following support:

  • Flexible summer working schedules are available for non-union staff.
  • On-site physician and occupational health nurses provide health counselling and other services such as vaccinations, flu and hepatitis “B” shots.
  • In June 2019 we opened an onsite staff gym and wellness centre for staff, with various fitness equipment and classes such as yoga and Pilates.

Staff discounts

  • Special discounts are available for staff purchasing home, auto and travel insurance, prescription drugs and many other items from participating merchants. These are available immediately upon employment.
  • Social and recreational discounts are available to staff and the Southlake Gift Shop offers at 10% discount.
  • The retail pharmacy, Centric Health, offers 10% discounts to staff on over-the-counter purchases, as well as a $7 dispensing fee for prescriptions.

Being Southlake is having fun!

  • We host fun holiday and summer events such as our annual summer BBQ.
  • We encourage participation in events such as Jersey Days, dressing up for Halloween, Toy Drives, Foundation events such as the Run for Southlake, PJs and Pancakes and the list goes on.
  • We have many social and team-building events throughout the year including loyalty events, award receptions recognizing leadership, service and our volunteers; staff appreciation events; and we celebrate many special awareness days like Doctors’ Day, Nursing Week, Patient Experience Week, Heart and Cancer Months, just to name a few.

Both full-time and part-time employees are welcome to join the on-site employee credit union which offers savings and loans at competitive rates.

Visit Credit Union’s website

The Canadian Automotive Association offers reduced group rates for hospital employees.

Visit CAA’s website

To apply for membership simply present your hospital ID badge.

Visit Costco’s website

Seminars are offered during the year for all staff. Topics may include information on registered retirement savings plans, planning your retirement, investments, etc.

A convenient gift shop offers unique items for purchase in a friendly atmosphere.

Special discounts for employees purchasing home and auto and travel insurance, prescription drugs, paint, and many other items from participating merchants are available immediately upon employment.

On-site occupational health nurses provide health counseling and other services such as vaccinations, flu, and hepatitis “B” shots.

The retail pharmacy, located in both the East Building and the Medical Arts Building, offers discounts to staff on some over the counter purchases. Full-time employees with benefits may have prescriptions filled and your insurance company will be billed directly.

Payroll deduction is available for the purchase of bonds.

Visit the Canada Savings Bond Website

Frequently Asked Questions

Applications for Southlake jobs are only accepted online on the careers page. Applications delivered by hand, mailed and emailed are not accepted.

Positions appear in order from most recent to oldest. The most recent position appears on top only when sorting to a specific column is not applied.

Your profile is automatically linked every time you apply for a position, so you only have to fill it out once. However, we encourage you keep your profile up to date.

No. Access the My Profile page, and follow the steps for creating or updating your profile. You can do this at any time. Your information will be saved in the system and, as recruiters perform searches on the database, they will immediately have access to your profile.

Remember to keep your profile up to date to ensure your skills are appropriately matched to new career opportunities.

The Southlake Careers website is used for internal and external applicants to apply to job opportunities at Southlake. The Southlake Careers website will ask you to submit personal information such as name, address, telephone number, email address; employment, education and volunteer history as well as certifications and credentials. The personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act (FIPPA).

We use and disclose your personal information to:

  • Manage the recruitment process for employment opportunities at Southlake
  • Compile statistics
  • Fulfill other purposes permitted or required by law. We take precautions to protect your personal information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.

You may withdraw your consent for the following uses and disclosures:

You will receive an email reply at your specified email address upon registration of a Careers account, and after each time you apply for a position.

If you do not wish to receive these emails or have your personal information on the Careers at Southlake’s website, you will need to deactivate My Profile careers account. You may access and correct your personal records by logging into My Profile at any time.

Subscribe to our Career Alert and as soon as an opening matches your criteria, you will be notified by email with a link to view the opportunity. This career alert link will remain active for 90 days. You may unsubscribe from career alerts at any time by clicking on the unsubscribe link at the bottom of the registration page. You can also follow us on Facebook or Twitter to stay up-to-date.

You can upload your resume or other documents when you create your new profile. There are three ways to upload documents:

  • Using local files from your own computer system
  • Using Dropbox online storage
  • Using Google Drive online storage

Remember, when uploading documents, you need to define the type of document that you are uploading.

To apply for a position, you must first create your candidate profile. Access the My Profile page to create your profile and submit your resume. You will also be required to create a password. Use this password to access your profile and to apply for positions of interest.

Browse the Job Opportunities page and click “I am interested” on any position you choose. Then complete the skills criteria section and answer the screening questions that are specific to that position. If your skills and experience match the position’s criteria, you will be contacted for an interview.

Please keep in mind that only resumes received through our online application system will be considered and note that due to high volumes, only candidates selected for an interview will be contacted.

For more information about Southlake privacy protection practices or to raise a concern regarding privacy, contact: Privacy Office, Southlake Regional Health Centre, 596 Davis Drive, Newmarket, ON, L3Y 2P9

You can search for specific positions by entering the title of the position in the “Keyword” field. Only positions with this specific title will be filtered. If you see a position that is particularly appealing to you, make note of its “Job Number.” Next time you visit our website, you can enter this number into the suitable field under “Search Jobs.” This will automatically pull up that specific listing.

Click on the “Forgot your password?” link in the “Returning User” section. Enter your email address in the field provided, and click “Send.” An email containing the reset password link will be sent automatically to the email address provided.

If you are still experiencing problems with the new password, type in the password rather than cutting and pasting it from the email that was sent to you. Sometimes an extra space can be copied by mistake, which will render your password invalid. Please note that passwords are case sensitive.

Other possibilities to try:

  • Enable your cookies
  • Delete your cookies
  • Update your browser to the latest version
Candidate technical support

Southlake apologizes for any difficulty you may have experienced. Please read the FAQs above and if you still need assistance, please contact the career application system help desk directly by email, and include the following details of the problem:

  • Exact brand and version number of the browser
  • Version of the operating system you are using

E-mail address: candidate.njoynhelp@cgi.com

Phone number: 1-877-427-7717

Hours of operation

Monday to Friday 8 am to 8 pm, EST (except statutory holidays)

Yes. Your information will always remain strictly confidential and is not shared with anyone outside of the application process. It is only used for employment purposes.

Our recruiters will need time to review your application. Once our recruiter has assessed the application, they will contact those applicants who are chosen for an interview. If you are not contacted for a specific position for which you applied, please don’t be discouraged. All resumes submitted through our online application tool are kept for future consideration and you may be contacted at a later date for a similar role.

The ROE is a formal opportunity for learners to:

  • Learn about the roles of others on healthcare teams.
  • Recognize how stereotypes can impact patient care.
  • Apply learnings about interprofessional care.

Contact Southlake Regional Health Centre Human Resources at HumanResources@southlakeregional.org.