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During these times, innovative approaches are needed to assess and test patients for COVID-19. Thanks to the generous donations of two community members, Southlake has erected tents to serve as our Assessment Centre. Patients sent here will be assessed by a physician, who will make a clinical determination if a test is required. If a test is required, the patient will be swabbed and the sample sent for processing. While awaiting results, patients will be given instructions on how to self-isolate at home.This is just one of the ways that Southlake is #byyourside.

Southlake’s COVID-19 Assessment Centre

Southlake’s COVID-19 Assessment Centre location
474 Davis Drive (Newmarket Seniors’ Meeting Place)
Newmarket, Ontario.

Assessment Centre Hours
8 a.m. – 9:30 p.m.

Book an appointment for a COVID-19 test

Call 289-803-2199 to make an appointment to be tested at Southlake’s Assessment Centre.

This phone line is open 7 a.m. – 8 p.m. daily.

Tip: When you book your appointment, provide your email address. If we have your email address you will be able self-enroll for our Patient Connect portal and get you COVID-19 test results online.

Following the direction of the Provincial Government, all COVID-19 testing will be done by appointment only. Walk-in COVID tests are no longer available.

Please do not seek testing at multiple COVID-19 assessment centres as this will result in delayed access and delayed test results for all. If you have already booked an appointment at an assessment centre and can no longer make it, please cancel and rebook your time so others who need a test can be seen.

What to expect when getting tested

When you arrive the 474 Davis Drive, park in the lot at the rear of the building. Most people should enter through the entrance at the rear of the building.

If you are getting a test as part of preparing for surgery or a procedure, enter through the front entrance building.

Please be sure to have your health card ready and arrive wearing a mask.

What happens at the Assessment Centre?

Patients who come to the Assessment Centre will be assessed on arrival, given a mask (if they are not already wearing one), and will be instructed to wait in a physically distanced line. Patients will be swabbed and the sample sent for processing. While awaiting results, patients will be given instructions on how to self-isolate at home.

 

Who are we testing?

As per Ontario Government guidelines for COVID-19 testing, Southlake’s Assessment Centre will only be testing patients who:

  • have symptoms of COVID-19
  • were alerted to a potential exposure by the COVID-19 app or by Public Health
  • were in contact with someone who has COVID-19
  • were involved in a COVID-19 outbreak
  • are in an at-risk group as defined by provincial health officials
  • require a test to visit a long-term care home/resident

Complete the Ontario Government’s self-assessment to determine if you require a COVID-19 test.

Our Assessment Centre will not be testing patients who do not meet the above criteria.

If you are unsure if you should get a COVID-19 test, you can use the Ontario Government’s self-assessment tool to help you determine if you should come to our Assessment Centre:

How can I be seen at the Assessment Centre
Please call 289-803-2199 between 7:00 a.m. and 8:00 p.m. to make an appointment to be tested at Southlake’s Assessment Centre. Once you have an appointment time, please come to Southlake’s Assessment Centre at 474 Davis Drive, Newmarket, ON and park at the rear of the building. Please wear a mask and bring your health card with you. 

If I am tested at the Assessment Centre, how will I find out the results?
Public Health will ONLY contact you to inform you of a POSITIVE result and will provide any other necessary information. Please note that results can take up to five days, depending on the number of patients being tested. Hospital staff are not authorized to release test results over the phone/text. Please do not call the hospital to ask for your test results.

COVID-19 test results are available on the Patient Connect portal as they are received, both positive and negative. Results may take up to five days. Patient Connect is an online tool that gives patients and families access to their healthcare information, health records, appointments and notes from clinical visits 24 hours a day, seven days a week.

To get enrolled please call the hotline at 877-733-5033, Monday to Friday from 8 a.m. to 4 p.m. You can self-enroll here if you gave your email address when you booked an appointment.

COVID-19 test results are also available on the Province’s website.

If I am tested, how long will it take to get the results?
This will vary depending on the number of tests being performed. Patients who are symptomatic will be advised to remain at home in self-isolation pending the results of their test.

Know the difference: self-monitoring, self-isolation and isolation for COVID-19