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Feel Good Fridays

Friday November 25, 2022

Each and every day, amazing things are happening at Southlake – and every Friday we’ll be highlighting the incredible work and activities taking place across our hospital. If you have an idea you would like to submit please send it to corporatecommunications@southlake.ca.

Friday, November 25

  • Congratulations to Southlake’s Lab Team for a successful Accreditation
Congratulations to the entire Laboratory Team at Southlake for a successful Accreditation Canada Diagnostics visit on Thursday, November 17. Southlake’s lab met all accreditation requirements and was awarded a perfect score of 100% compliance! No major or minor non-conformance were found. The team was acknowledged for solid preparation, incredible teamwork, and ongoing and robust commitment to quality by Accreditation Canada Diagnostics.
Accreditation Canada Diagnostics’ accreditation is a four year cycle with an on-site visit every two years and a certificate that is valid for four years. Congratulations to the lab and thank you for your commitment to patients, our organization and your profession.

  • Give back to Southlake Foundation on Giving Tuesday 
Southlake Foundation is ringing in the season of giving this upcoming Tuesday, November 29, on Giving Tuesday. Giving Tuesday, a National Day of Giving, was established in 2012 to encourage people to “do good” by supporting charities that are meaningful to them.
As many of us tackle the last of our Black Friday and Cyber Monday shopping, mothers like Evelyn D’Orazio are grateful to be gearing up for another holiday season with her six-year-old son Atticus, thanks to Southlake. Last May, Atticus rang Southlake’s Be a Hero bell three times to mark the end of his cancer treatment. In the spirit of the giving season, they are sharing their story in support of Southlake Foundation’s Giving Tuesday Campaign so kids like Atticus can continue to get the leading edge care they need, close to home.
Read more about Atticus and Giving Tuesday here.

  • Support Southlake Teams in Stache for Southlake 
Every year, hundreds of men – husbands, fathers, sons, brothers, friends and coworkers – are referred to the Stronach Regional Cancer Centre at Southlake for diagnosis and treatment of men’s cancers, commonly known as ‘cancers below the belt’.
Southlake’s Facility Operations Support Services (FOSS) team and Strategy, Analytics and Communications (SAC) teams are rallying behind this cause and growing their staches in support of men’s cancer diagnosis and treatment at Southlake. You can show their staches and Southlake some love by making a donation today!
There’s still time to register your own stache growing group at give.southlake.ca/stache.
  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Chantal has the most compassion for people that I have ever seen. No matter how tired, drained or overworked she is she totally cares about everyone. She is always willing to go beyond her expectations and will always help others. 

To: Chantal Daoust
From: Nancy Wheatley

Friday, November 18

  • Southlake honoured with Queens Jubilee Medal

Last week Newmarket-Aurora MP Tony Van Bynen presented Southlake with the Queens Jubilee Medal award to honour and recognize Southlake staff, nurses and physicians for their compassion and dedication in caring for the communities we serve. The award recognizes community organizations and associations that make Newmarket and Aurora caring and compassionate communities.

Congratulations to each of you on behalf of Southlake.

  • Celebrating Digital Health Week at Southlake

It’s Digital Health Week and we’re recognizing the digital team’s essential contributions to providing leading edge care at Southlake. Digital health covers a broad range of roles and responsibilities, including Service Desk Technician, Applications Specialist, Network Analyst, and Informatics Specialist over multiple teams such as Service Desk, Clinical Informatics, Network/Infrastructure and Cyber Security.

Digital team members support Southlake’s IT equipment, infrastructure, networks and applications. Their work goes beyond infrastructure support to enhance health care through technology, which was demonstrated during COVID-19 with the introduction of virtual patient visits. In addition, they support all our staff, physicians and volunteers for all IT-related issues ranging from device/equipment repairs, connectivity, application troubleshooting and more.

The work of Digital Health staff is vital to Southlake’s operations. Thank you to our digital team for all your hard work!

 

  • Bid Now in Southlake Foundation’s Online Holiday Auction

Southlake Foundation’s Online Holiday Auction will help you find the perfect gifts this holiday season, all while supporting leading edge care, close to home. Bidding is open until Thursday, November 24 at noon.

Choose from a variety of unique and exciting items up for auction. Start placing your bids on gift cards, dining experiences, sports memorabilia and more!

Bid now!

 

 

  • World Prematurity Day

Thursday, November 17 marked World Prematurity Day, an opportunity to recognize and thank the incredible staff who provide compassionate care to the babies and families that spend time in Southlake’s NICU.

Southlake’s NICU team works around the clock providing the best care for these tiny babies. Thank you for all you do!

 

  • Preventing pressure injuries

Thursday, November 17 was also Worldwide Pressure Injury Prevention Day and Southlake continues to increase awareness about pressure injury prevention, one of the organization’s Five Patient Safety Priorities. Clinicians reduce pressure injuries for those in Southalake’s care by changing the position of patients, encouraging mobility, decreasing use of briefs, and having proper bed surfaces.

Southlake’s Skin and Wound Team has been rounding this week with pressure injury staging cards and updated posters for units to support staff and patients. Thank you to this team for their ongoing support.

 

  • Dr. Alisha Kassam appointed Regional Co-Lead, Palliative Care

Congratulations to palliative care physician and paediatric oncologist Dr. Alisha Kassam for being appointed Regional Co-Lead, Palliative Care by Ontario Health Central. Dr. Kassam is Division Head of Palliative Care and Co-Medical Director of Paediatric Oncology at Southlake. She is also an Assistant Professor with the Department of Paediatrics, the Palliative Care Undergraduate Education Lead and Palliative Care Clerkship Seminar Lead for the Department of Community and Family Medicine at the University of Toronto.

 

  • Southlake’s Child and Adolescent Mental Health team present study at AACAP/CACAP conference
Dr. Ahmed Boachie, Psychiatrist and Medical Director, and Dr. Jessica Pereira, Clinical Psychologist, recently attended the American Academy of Child and Adolescent Psychiatry/Canadian Academy of Child and Adolescent Psychiatry (AACAP/CACAP) Conference in Toronto to share results of an exploratory study conducted by Southlake’s Child and Adolescent Eating Disorders Program.
The study was titled: Is virtual therapy effective for paediatric eating disorder patients? 
This study took place during the pandemic (2020-2021) when an immediate shift in service delivery was required to keep families and staff safe. The first cohort of patients during the pandemic (virtual family therapy) were compared to a group of patients who received treatment before the pandemic (in-person family therapy). Weight restoration was the focus of the study and did not differ significantly across treatment groups at any time point. Results suggest that paediatric eating disorder patients may benefit from family therapy delivered via a virtual platform. Given the exploratory nature of the study, the effectiveness of virtual therapy requires more in-depth examination.
Other coauthors include Caitlin Shipley, Social Worker/Clinical Lead; Martha McLeod, Social Worker; Stephen Garfinkel, Family Therapist; and Janet Dowdall, Social Worker. Congratulations to the team on a successful presentation.

 

  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Thank you, Amanda, for coming forward and volunteering to be reassigned from the Regional Cardiac Program to support the Paediatric program on an interim basis during this unprecedented paediatric surge. Amanda is a valuable resource to Southlake’s Paediatric department given her experience working at SickKids in the NICU and Paediatric Emergency Department. We celebrate and appreciate the collaboration of the Regional Cardiac Program to support the Maternal Child Program to care for our youngest patients through the ‘Power of Many’.

To: Amanda Cooney
From: Lorrie Reynolds

Friday, November 11

  • Southlake Foundation welcomes back 50/50 Raffle

Southlake’s 50/50 Raffle is back and better than ever, just in time for the holiday season. There are even more chances to win with four $500 early bird draws and a minimum of $10,000 for one lucky winner! Tickets are available for purchase beginning Monday, November 14 at southlake5050.ca.

Every ticket purchased supports Southlake’s most urgent needs to help ensure clinical teams have the tools and equipment they need to care for every patient who comes through our doors.

  • Tickets are three for $10, 40 for $20, or 200 for $40. Plus a special holiday value bundle of 750 tickets for $75!
  • First early bird draw deadline for two $500 cash prizes is December 1 at 11:59 p.m.
  • Second early bird draw deadline for an additional two $500 cash prizes December 15 at 11:59 p.m.
  • The grand prize draw deadline is December 29 at 11:59 p.m., with the draw taking place on December 30 at 11 a.m.

You win. Southlake wins. We all win! Get your tickets today at southlake5050.ca.

 

  • Southlake’s Brandi Ferenc presented with congratulatory scroll for recent award

Yesterday, Southlake was thrilled to welcome Newmarket-Aurora MP Dawn Gallagher-Murphy to the Facilities Workshop to meet with the team and present Brandi Ferenc with a congratulatory scroll to recognize her for being a pioneer for women in skilled trades.

Brandi, a Red Seal refrigeration mechanic/gas fitter 313a journeyperson by trade, was recently recognized as one of Canada’s Most Powerful Women: Top 100 Award by WXN in the Skilled Trades category.

 

  • Celebrating Nurse Practitioners Week at Southlake 

It’s Nurse Practitioner (NP) Week, a time to celebrate the amazing team of Nurse Practitioners at Southlake. NPs provide patient-centred, accessible, high-quality healthcare to our community and beyond. They are dedicated to providing exceptional patient care through a compassionate and holistic care model. Time and time again, NPs step up to address the needs of our patients. Thank you for everything you do!

 

  • Happy Medical Radiation Technologists Week! 

November 6-12 is Medical Radiation Technologists (MRT) Week, an annual celebration of the essential role that MRTs play in our healthcare system.

At Southlake, MRTs are key members of the cancer treatment and diagnostic imaging teams, educating and caring for patients throughout their radiation therapy journey and using a variety of advanced imaging modalities including ultrasound, X-Ray, CT, MRI, mammography and nuclear medicine scanners to produce high quality images of the inner workings of the human body. These images are used by the healthcare team to provided diagnoses, treatment plans, and are used in real-time to guide minimally invasive procedures and surgeries.

They combine compassionate care with the expert use of advanced technology. With patient safety a top priority, they use their expert knowledge to apply different forms of energy, delivering the highest quality radiation treatments to patients with millimetre accuracy. These activities are essential for the focused use of radiation to treat cancers while minimizing harm to surrounding healthy tissues. MRTs also played an especially important role throughout the COVID-19 pandemic.

Please join us in thanking our hardworking MRTs and celebrating MRT Week at Southlake!

 

  • Recognizing International Day of Medical Physics 

November 7 was International Day of Medical Physics! Working closely with Medical Radiation Technologists at Southlake’s Stronach Regional Cancer Centre, Medical Physics team members work diligently to ensure the radiation treatment technology runs smoothly behind the scenes.

Their goal is to provide safe, high-quality, and accurate treatment to every patient receiving radiation treatment at Southlake. Kudos to the entire Medical Physics team for their important contributions to Southlake’s radiation program.

 

  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Congratulations to the staff of the Radiation Department for your continuing care of cancer patients that come to the Stronach Regional Cancer Centre. From what we have heard in our feedback from patients, you have managed to maintain your high level of compassion and support through these very trying times. The medical profession is under extreme pressure, but your level of service and support has not wavered. Thank you for your professionalism, your sense of duty and commitment to the team. I applaud you for your service. 

To: Radiation Department – Stronach Regional Cancer Centre
From: Walt Klywak – Cancer PFAC

Friday, November 4

  • Celebrating Southlake’s inspiring Champions
Each year, the Southlake Champion Awards recognize Southlake staff, nurses, physicians and volunteers for their hard work and dedication to the organization, and commitment to creating an environment where the best experiences happen.
Nominated by their peers, these unsung heroes are leaders in the workplace, exemplify Southlake’s Values and model admirable behaviour every day. They set the standard that patients and families expect from us.
Last week Southlake celebrated the recipients and presented each of them with their awards during an exclusive ceremony, the first in-person Southlake Champion event in more than two years. The recipients of the Values Awards will be showcased in updated posters on the walls throughout the hospital.
Congratulations to the 2022 Southlake Champion Award recipients! Click here to view the photos from this inspiring event.
  • Southlake’s Brandi Ferenc receives Canada’s Most Powerful Women: Top 100 Award
Congratulations to Southlake’s Brandi Ferenc, recognized as one of Canada’s Most Powerful Women: Top 100 Award by WXN in the Skilled Trades category.
Brandi is a Red Seal refrigeration mechanic/gas fitter 313a journeyperson by trade and is part of the team at Southlake responsible for the heating, cooling and refrigeration systems in the hospital. She has been in her trade for 17 years, which she says has been difficult at times as a woman in a male-dominated field. Throughout her career, she has shared her experience to educate, mentor and inspire women about the career paths in skilled trades.
Brandi says what keeps her motivated is knowing she and her team are making a difference.
“Working in health care is a unique experience, especially during a pandemic,” Brandi says. “Being able to make patients more comfortable during a difficult time in their lives, having a chat to help brighten their day while working in their rooms, this makes it all worthwhile. After all, we are all in this together!”
Click here to read more.

  • Southlake nurses help mom give birth in elevator
Earlier this year, new mom Stephanie was shocked when she unexpectedly gave birth in an elevator at Southlake. Thanks to the fast work of our nurses Cassidy Lynch-Paterson, RN, and Ella Caceres, RPN, both mom and baby are healthy and happy.
Read more about her exciting birth story here.

  • Stache for Southlake supports cancers below the belt
Every year at Southlake, hundreds of men – husbands, fathers and brothers, friends and co-workers – are referred to the Stronach Regional Cancer Centre for diagnosis and treatment of men’s cancers, commonly known as ‘cancers below the belt’. This Movember, support Stache for Southlake by joining as an individual or a team and start fundraising, or simply donating at the link here.
Supporting men’s cancer diagnosis and treatment has never been easier or needed more urgently!
  • Southlake staff awarded for Best Alternative Solution at DemoFest 
Congratulations to Tracy Parish for winning the Best Alternative Solution award at Devlearn’s DemoFest 2022. Tracy participated in a science fair-like forum of over 50 presenters where they showcase eLearning projects they have created to improve solutions in the workplace and learning environment.
Voted on by her peers at the conference, Tracy was given an award for her work on the Leadership Competency Assessment being developed for Southlake. Tracy created an online assessment for leaders to streamline processes and improve user experience. This is Tracy’s third award she’s won at Devlearn’s DemoFest, showcasing her ongoing work to inspire excellence at Southlake! Congratulations Tracy!
  • Happy Medical Surgical Nurses Week! 
This week we’re celebrating Medical Surgical Nurses Week and recognizing the amazing teams of specially trained surgical nurses in Inpatient MSK, Inpatient Surgery, SACU, SSSU and the Fracture Clinic at Southlake. As experts in their practice, they provide compassionate care for patients while they prepare for, during and recover from surgery.
Many surgical patients have been waiting a long time for their procedure after having it postponed during the pandemic, and the surgical teams are working extra hard to accommodate them. Thank you to Southlake’s surgical nurses for all you do!
  • Southlake represented at the Canadian Association for Nurses in Oncology Conference 
Congratulations and thank you to Cynthia Heron, former Nurse Educator, Stronach Regional Cancer Centre and Meghan Garbutt, Nurse Educator, Inpatient Cancer for representing Southlake at the Canadian Association for Nurses in Oncology (CANO) Conference in October in Victoria, BC. Cynthia and Meghan presented their work “Starting From Scratch: Growing Our Own”; a two-day innovative skills day/job shadow experience for registered nurses in the Cancer Program.
Their abstract highlights the collaboration of the inpatient and outpatient teams to create an oncology nursing skills day for inpatient cancer nurses, with the goal of building their competency, comfort and confidence with administering anti-cancer agents and caring for oncology patients. Their presentation embodies many of Southlake’s Values.
Feedback from an attendee stated, “I attended the presentation by your oncology nurses, Cynthia and Megan. I must tell you, these ladies not only did an excellent job representing Southlake, but also presenting on a topic that they are clearly subject matter experts on. They were poised and professional and prepared to answer all questions asked. You should be proud of these two!”

  • We are all doing our part to keep Southlake safe
Thank you for all your hard work to help keep our patients safe! Canadian Patient Safety Week 2022, hosted by the Quality Team, was a huge success. There was tremendous engagement from all areas of the organization, and lots of participation in the activities. In total, there were:
  • 523 Pledges, committing to patient safety
  • 108 responses to the quiz on the Five Patient Safety Priorities
  • 38 stories about Safety Conversations
  • 70 nominations for #ThankYouThursday
  • 49 word search entries
Congratulations to all our winners, including Shannon Heath-Chiasson, RN, who won the grand prize of a new Apple Watch! A special recognition and thank you to HIROC for sponsoring the Southlake’s Patient Safety Week’s events.
Each of us play a role in patient safety. Thank you for everything you all do at Southlake, and congratulations to the winners!
  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Tamara has gone above and beyond when it comes to the mind space and wellness of those within the organization. Her thinking is always outside the box and very creative and handles stress so well. Thank you, Tamara your smile and dance moves are always welcome!

To: Tamara Stokoe
From: Stephanie Spencer

Friday, October 28

  • More than $3 million raised at Southlake’s Here and Now Gala
On Saturday, October 22, Southlake Foundation hosted more than 800 donors, sponsors, dignitaries, staff, physicians and community members at the Here and Now Gala, supporting our $20 million HERE is Where Cancer Meets its Match Campaign working to create the cancer care our communities deserve.
We are thrilled to announce that $3.5 million and counting was raised in support of Southlake’s Stronach Regional Cancer Centre, taking us to more than $10 million raised against our campaign goal so far. Our most successful Gala ever! A truly phenomenal show of support from our donors during an event that will certainly cement itself in our hospital’s history. Of course, none of this would have been possible without you. Thank you for your tireless efforts every day to deliver leading edge care, close to home, every day. We share this success with you and invite you to celebrate alongside us.
  • Making safety a priority at Southlake
Although safety is top of mind this week for Patient Safety Week, the safety of everyone who works and receives care at Southlake is our top priority every day of the year. Thank you to everyone who made their pledge to patient safety and who participated in the many activities planned by the Quality and Patient Safety team this week.
Read more about Southlake’s safety initiatives and strategies here.

  • Bradford Rattlers hockey team offer free tickets to staff
In appreciation of National First Responders Day on October 28, the Bradford Rattlers GMHL Hockey Team would like to invite Southlake staff and their families to attend their hockey game for free on Sunday, October 30 at 7 p.m.
The rattlers invite you in appreciation of your dedication and commitment to providing exceptional care for our communities. To register for free tickets for yourself and your family members, click here.

  • No tricks, just treats as Mars Wrigley visits Southlake! 
A big thank you to Mars Wrigley for stopping by Southlake on Thursday, October 27 with their No Tricks Just Treats Halloween truck. Mars Wrigley has been at the heart of celebrating Halloween in Canada for generations.
Mars Wrigley and their iconic brands including M&M’s, SNICKERS, MARS Bar, STARBURST, TWIX and SKITTLES have, and continue to inspire happiness!
  • Happy National Respiratory Therapy (RT) Week!
RTs are a critical part of the frontline care team, helping patients to breathe when they can’t on their own, and saving the lives of critically ill patients.
RTs are regulated health care professionals who assess, monitor and treat patients who have difficulty breathing. They are highly trained in ventilation, airway management, CPR and oxygen/aerosol therapy. They are integral to Southlake’s code blue and code pink response teams. Thank you to all of Southlake’s RTs who make a difference every day for patients at Southlake!
  • Did you know that October is National Occupational Therapy month? 
Do you know what an Occupational Therapist does? They are affectionately referred to as “OTs” and provide healthcare services for people experiencing difficulties in their ability to do everyday things important to them, like getting dressed, moving around their community, attending work and more. OTs are university-educated professionals who provide healthcare services from the first to the final days of life.
At Southlake, we are fortunate to have 30 OTs that provide care to our patients. You will see OTs at Southlake working with patients that have experienced hand and upper extremity injuries, are recovering from a stroke, are hoping to return home after a hip replacement, are experiencing mental health challenges, and the list goes on! Happy OT Month to this fantastic group of individuals!
  • October 23-29 marks Canadian Intensive Care Week!

This week is a time to promote the incredible work done in our Intensive Care Units and celebrate the Intensive Care Team! With three critical care departments, Southlake’s intensive care units are staffed by specially trained team members that provide critical care for our patients. Southlake has an Intensive Care Unit (ICU), a Coronary Intensive Care Unit (CICU) and a Cardiovascular Intensive Care Unit (CVICU) that provide high quality critical care to our patients. Thank you to everyone who helps care for our sickest patients in their time of need. Your hard work and dedication to your patients doesn’t go unnoticed!

  • Upper Canada’s Kids Halloween Spook-tacular
Upper Canada’s Kids Halloween Spook-tacular is back, supporting Southlake Foundation! Get your Halloween costumes ready this weekend for some skele-fun with a 360° photo booth.
The event is from October 29-31, 11am-5pm at Upper Canada Mall. Come out and support your hospital during any of the available events listed here.
  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Thank you so much for helping me navigate the shipping and pharmacy departments. Because of your efforts, the patient will receive their blood test at their next appointment without delay! 

To: Lindsay Graham
From: Shoshana Sherman

Friday, October 21

  • Southlake’s Stronach Regional Cancer Centre receives $2.5 million donation from Magna 
Southlake Foundation announced yesterday that Magna has donated $2.5 million to support cancer care and the HERE is Where Cancer Meets its Match Campaign. This generous leadership gift is the largest donation to the campaign to date.
The demand for cancer care is greater than ever and Southlake’s Stronach Regional Cancer Centre must keep pace. This $20 million campaign will help expand our capacity, improve wait times, and upgrade to state-of-the-art technology to keep care close to home so that those living with cancer do not need to travel downtown for care.
Magna’s generous investment provides a strong foundation as we work to create the cancer care our community deserves.
“We are so grateful to Magna for this transformational gift for cancer care,” says Arden Krystal, President and CEO, Southlake Regional Health Centre. “With this investment, we can improve access to care for patients at Southlake, increasing our capacity to deliver leading edge cancer care in our communities.”
Click here to read more.

(Left to right: Erin Cerenzia, Manager, Community Relations, Magna, Patrick Horgan, Board Chair, Southlake Regional Health Centre, Jennifer Ritter, President and CEO, Southlake Foundation, Aaron McCarthy, Executive Vice-President and Chief Human Resources Officer, Magna, Arden Krystal, President and CEO, Southlake Regional Health Centre and Kelly Harbridge, Vice-President of People and Associate General Counsel, Magna.)

  • Thank you to Southlake’s Pharmacy Technicians!
October 18 was Pharmacy Technician Day and Southlake has an amazing team of Pharmacy Technicians!
The hospital’s inpatient pharmacy team has nearly 40 Pharmacy Technicians who ensure a safe journey for patients by making sure they get the right medications at the right time. Thank you for all you do.

  • Southlake’s IPAC team is by your side

October 17-21 is National Infection Control week, a time to celebrate the amazing work of Southlake’s Infection Prevention and Control (IPAC) team and the crucial role they play in ensuring the safety of everyone who comes through the hospital’s doors. They work tirelessly to limit the spread of infection and are dedicated to updating the organization on the latest IPAC news, recommendations and data to keep us safe. Thank you to Southlake’s incredible IPAC team!

  • Celebrating Southlake’s Facilities and Biomedical Engineering Teams
This week Southlake is also celebrating the Facilities and Biomedical Engineering teams for National Healthcare Facilities and Engineering Week! They work around the clock to ensure Southlake runs efficiently and remains a safe place to provide and receive care.
From fixing equipment and testing our emergency fire systems to daily mechanical system checks and replacing filters on our air systems, this team does it all. We appreciate their hard work, innovation and talent.
  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Thank you so much for really going above and beyond to help me out. You immediately dropped what you were doing to determine where the med was located and sourced from and went to pick up the medication for me so I could continue looking after my patients in the ED. Thank you for your kindness. It really means so much. 

To: Barbara Lyn
From: Jacquelynne Smith

 

Friday, October 7

  • Happy Thanksgiving!

Wishing everyone a happy and healthy Thanksgiving! We hope you have a great weekend with your families and friends.

We are so thankful for our amazing staff, nurses and physicians. A special thank you to those who are working this long weekend to take care of our patients.

  • Mental Illness Awareness Week shines a light on mental health

This week is Mental Illness AwarenessWeek, shedding light on the reality of mental illness around the world. Monday is also World Mental Health Day, a day to reflect on the importance of mental health awareness and what we can all do to help support ourselves and others. This summer Sabrina Tuzi, Registered Social Worker and Adult Crisis Worker in Southlake’s Mental Health Program, shared tips on how to take care of your mental health for Self-Care day, which still apply today and every day.

Southlake’s Mental Health program includes an experienced team of psychiatrists, nurses, and allied healthcare providers who provide a wide rage of services for children, adolescents and adults to help patients and families get the care they need.

They want you to know they are here for you. It’s okay to ask for help. You are not alone.

  • Celebrating National Healthcare Supply Chain Week

It’s National Healthcare Supply Chain Week, recognizing the importance of healthcare supply chain professionals and honouring them for their contributions to patient care and the innovative ways in which they support their organizations.

The Materials Management Team at Southlake is responsible for the management of our complex supply chain which includes a variety of supplies from masks and gloves to catheters and implants, ensuring the right products in the right quantities are in the right place at the right time to support patient care.

Working in a fully electronic environment with many complexities, such as working with software solutions to manage several inventories and retrieving supplies for patient procedures, this small but mighty team of staff in Purchasing, Distribution and Receiving do an amazing job ensuring our staff have the products and services they need to perform their roles, allowing them to focus on patient care. Their commitment, dedication and passion for the work they do is so appreciated.

  • Southlake Nurse Practitioner nominated for Patient Choice Award!

Congratulations to Southlake NP Morgan Krauter for recently being nominated for a Nurse Practitioners’ of Ontario (NPAO) Patient Choice Award by one of her patients.

Morgan is a heart failure NP in Southlake’s Heart Function Clinic, where she sees patients admitted to hospital with heart failure. She provides guided medical therapy, helps patients to learn about heart failure and how to manage their symptoms at home.

NPs are an essential part of the healthcare system, caring for patients both in hospitals and in the community.

  • Announcing the 2023 Nature’s Emporium Run for Southlake 

Registration is now open for the 2023 Nature’s Emporium Run for Southlake on April 30, 2023!

There has never been a better time to sign-up!

  • Extended early-bird deadline
  • Exclusive gift in your race kit (when you register before December 31)
  • Lots of motivating content to keep you training and fundraising until spring

When you register to participate and collect donations, you ensure that Southlake can respond to the most urgent needs hospital wide. Your support helps put tools and equipment in the hands of our clinical teams. With you on our side, we can be by your side – delivering the leading edge care you, and your family, friends and neighbours need, when you need it most.

Register now at runforsouthlake.ca.

  • Grateful patient highlight

I had the opportunity of two unexpected inpatient admissions at the end of June and July and have since been seen weekly at the Cancer Centre. The care I received from all members of the team was above and beyond, and yes, I did spend about 40 hours, each time in ED. It was first in the ED where I met my physician oncology team, who’s main concern was managing my pain. On a Friday evening, the three MDs introduced themselves, explained my new diagnosis and their role in my treatment moving forward. All three then visited me on the floor over the next few days, not only to continue their assessment, but to ensure I understood what we decided at each point and had the time to answer all my questions. On the second admission, they were able to continue where they left off with my own specific details. Dr. Liauw even asked the nursing staff where the allergy alert was on the door frame for Virox, after I had a reaction on the last admission.

The foundational blocks of patient experience were hard wired into the interactions of each person, from placement of the name tags, introducing themselves and their role in care, to ensuring I was comfortable. These blocks are also evident in my interactions at the Cancer Centre. The white board was updated each shift. The staff asked several times if I was comfortable with having a student, what the differences were between an extern and a PSP. There was always a warm blanket for the trips to DI. Never once did I hear, “you are not my patient, I will have to find your nurse.” They would try and meet my needs, prior to finding my teams members. Call bells were answered quickly. There was always a choice in my care, “Did I want to wait for a shower or have a sponge?,” “Did I want the meds orally or by IV.” Their goal was my comfort. I cannot say enough about the team on the palliative care unit.

This continues today, at the Cancer Centre. I was lucky enough to qualify for Southlake@home and what a smooth transition. Truly an integrated care model. I am now experiencing care across regions.

I continue to be a Proud Patient, Client, Caregiver Partner of the Southlake Community OHT.

-J.S.
  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Thank you, Lisa, for supporting the broader Mental Health program by assisting with CAP today. Your willingness to help and do so with such grace and flexibility is so very appreciated. Your actions support the value of Serving with purpose and we are very lucky to have you in our program! Thank you, Lisa, for ensuring the best possible care for our patients! 

To: Lisa Coverdale
From: Sherri Miller

 

Friday, September 30

  • Today we recognize Orange Shirt Day and the National Day for Truth and Reconciliation
Today is the National Day for Truth and Reconciliation and Orange Shirt Day, honouring Survivors of residential schools, their families and communities.
This day relates to the experience of Phyllis Webstad, a Northern Secwpemc (Shuswap) from the Stswecem’c Xgat’tem First Nation. On her first day of school at six years old, she arrived dressed in a new orange shirt from her grandmother, which was taken away from her. The orange shirt has now become a symbol of the stripping away of culture, freedom and self-esteem experienced by Indigenous children over generations.
Southlake is proud to recognize this day, our role in creating healthier communities and serving a uniquely diverse population. We recognize the diverse cultures, resiliency, strengths and lived experiences of all First Nations, Inuit and Métis Peoples. We are proud to care for and to celebrate all Indigenous Peoples in our community, including our closest First Nation, the Chippewas of Georgina Island!
Our bridge has been lit orange all week long in honour of this day and we are looking forward to seeing you in your orange shirts today. Please stop by the Diversity, Equity and Inclusion booth in the lobby today from 10 a.m. to 1 p.m. to learn more the day and pick up a cultural awareness pocket card.
  • Southlake’s Cardiac team saves one of our own
Yesterday was World Heart Day and we celebrated the dedicated staff who work in Southlake’s cardiac program who are here to provide leading edge care to the patients we serve, focused on providing the best possible experience.
This was true for Southlake’s Creative Services and Multimedia Supervisor, Sandra, who underwent a life-saving procedure with Southlake’s cardiac team last year and saw first-hand the compassionate care the team provides to patients.
A tear in one of the arteries in Sandra’s heart was causing a complete blockage, and after being brought by ambulance to Southlake’s Regional Cardiac Care Program, Dr. Cantor and the cardiac team performed an emergency coronary angioplasty, which saved Sandra’s life.
We are so grateful for our cardiac team and their quick action to save Sandra. Read her story here: https://southlake.ca/news/southlakes-cardiac-team-saves-one-of-our-own/

  • NewRoads LakeRide supports mental health

A little rain didn’t stop doctors, staff, patients and supporters who came out on September 25 for the 7th annual NewRoads LakeRide, supporting Southlake’s Mental Health Program through Southlake Foundation’s .Better begin’s today Campaign. With the support of our communities and events like the 2022 NewRoads Automotive Group LakeRide, we are building spaces that will heal and help provide better outcomes for our mental health patients.

  • Celebrating Healthcare Food Services Week
October 2-8 marks Healthcare Food Services Week – a time to honour the tasks and responsibilities dietary workers and members of the nutrition services team provide at our hospital.
At Southlake, the department is comprised of Registered Dietitians (RD), clerks, Food Services Associates, Diet Technician and supervisors. The goals of the department include nutrition care to patients wherever they are in the hospital in their continuum of care and to make sure patients receive the correct food at the right place and time.
Please thank your colleagues and friends throughout the week of October 2-8 to recognize the important work they do for all of us.
  • York Regional Police Marine Unit is making a splash for Southlake 

The York Regional Police Marine Unit is making a splash for Southlake on Saturday, October 1. Their dedicated team is undertaking a 16-kilometre swim from Friday Harbour in Innisfil to the Marine Unit in Georgina, to support leading edge cancer care close to home. Click here to donate.

  • Giving back to Southlake is sweeter than ever 
At Southlake, we were showing our smiles last week! Thank you to everyone who supported Tim Hortons Smile Cookie Week. Every $1 from each Smile Cookie purchased from Southlake’s Tim Hortons location supports Southlake Regional Health Centre’s most urgent needs.
  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Katherine always goes above and beyond to provide excellent Geriatric care to seniors living in our community. Her approach, kindness, and expertise ensure quality care and support. She goes above and beyond to not only serve our aging population, but supports their loved ones as well. She is an extraordinary colleague and has helped with the growth of the Geriatric Clinic at Southlake. 

To: Katherine Stubbings
From: Steven Beyea

  • Southlake leaders recognized with Family & Community Medicine Awards from the University of Toronto 

Congratulations are in order! Three members of Southlake’s Family Medicine Teaching Unit, and a physician from Southlake’s Palliative Care team, have been recognized with Department of Family & Community Medicine Awards from the University of Toronto.

Dr. Monica Nijhawan, Dr. Navsheer Gill, Rhonda Taylor and Dr. Adrianne Lebner were nominated by their peers for their excellence, leadership and commitment to the program. Click here to read more.

  • Wear orange on September 30

Each year, September 30 marks the National Day for Truth and Reconciliation and Orange Shirt Day. The day honours indigenous children who never returned home and Survivors of residential schools, their families and communities.

Southlake’s bridge will be lit orange next week in honour of the National Day for Truth and Reconciliation.

We encourage all staff to wear orange on September 30 to raise awareness of the tragic legacy of residential schools in Canada, to pay respect to the lives lost, and to honour the survivors.

  • Southlake gears up for the NewRoads LakeRide

Southlake’s new Chief of Staff, Dr. Charmaine van Schaik is gearing up for the 7th Annual NewRoads LakeRide this Sunday in support of the hospital’s Mental Health Program through the .Better begins today campaign.

“The NewRoads LakeRide is a wonderful annual event that engages the communities our hospital serves,” says Dr. van Schaik. “There are also many physical and mental benefits of cycling or participating in sporting activities. Combined with local health care fundraising, it’s a win-win for everyone!”

It’s not too late to register. Read more here: http://ow.ly/PaK550KPbNm

  • The Right Care in the Right Place – an open letter on Bill 7
On Thursday, September 22 the CEOs and Chiefs of Staff of some of the largest hospitals in Ontario, including Southlake, released a joint letter addressing Bill 7. Recently, there has been some concern over Bill 7 – the More Beds, Better Care Act, 2022 – and what it will mean for patients, families and caregivers. Click here to read an open letter on Bill 7 to provide clarity and comfort on the topic.
  • Bake sale raises money for Support Services & Security Week!

During the week of October 10, Southlake will be holding our annual Support Services & Security Week to recognize and thank the EVS, Transport, Linen and Security staff for all their hard work and dedication they demonstrate every day! On Tuesday September 20, the Support Services and Security team held a very successful bake sale with the proceeds supporting the week of celebrations.

Thank you to everyone who contributed homemade baked goods and all who purchased treats in support of the teams. The Support Services & Security teams are an essential part of all operations at Southlake. Thank you for all that you do!

  • Taking the Pledge for World Patient Safety Day

For World Patient Safety Day this year, the World Health Organization asked everyone to participate by taking the Medication without Harm individual pledge. This was an opportunity to engage with our people and promote medication safety here at Southlake.

Thank you to everyone who signed the pledge, and congratulations to the winners of the Tim Horton’s gift cards.

  • Michelle Sheridan
  • Ievgenia Troshyna
  • Jacey Cambel
  • Shelley Larsen
  • Lesley Smith
  • Grateful patient highlight

I suddenly had a heart attack a week ago, and was sent to Southlake, and I wanted to tell you the service I got was absolutely fabulous. And the most impressive thing was the happy disposition that everybody had along the way, and I just wanted to call you and tell you that.

-C.R.
  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Angela, I sincerely appreciate your hard work in organizing and booking the video shoots this week. You have been an amazing addition to the Foundation team, and we are very fortunate to have you! 

To: Angela Endicott
From: Lynn Conforti

  • Celebrating Healthcare Environmental Services Week 
It’s Healthcare Environmental Services Week and we want to say thank you to Southlake’s amazing Support Services team. They work 24 hours a day, 7 days a week to keep the hospital clean, sanitized and safe for patients, families and staff. On the frontlines but often behind the scenes, they play a critical role at the hospital.
This year our Hospitality Service Associates training program was revamped with phases from low-to-high risk (think operating rooms and procedure rooms).
There is so much to learn when it comes to different chemicals, cleaning processes, infection prevention and control standards, and different types of equipment. Southlake wants to ensure our new hires have the opportunity to master all processes, giving them the best chance to succeed in their roles. 25 staff members have entered this training program and while the learning never stops, with the support of their fellow team members, supervisors and the reference material, they are setup for greatness!
Thank you to this team for all they do.
  • Family physician appointed Vice President, Medical Affairs at Southlake 
We were pleased to announce this week that Dr. David Makary will be the new Vice President, Medical Affairs at Southlake, beginning November 1. Dr. Makary joined Southlake in 2012 as an Associate Staff Physician and has served in several Southlake departments, including: Emergency, Paediatric and General Internal Medicine. He brings more than 10 years of leadership experience and local community engagement to this new role.
In this role, Dr. Makary will provide administrative medical leadership as a member of the Senior Leadership Team. He’ll work collaboratively with Dr. van Schaik as the newly appointed Chief of Staff, team leaders, and professional staff throughout the organization to deliver the leading edge care Southlake is known for by overseeing Physician Leaders in each program.
Click here for the full story.
  • Ready, set, bid!
Just when you thought the 2022 NewRoads LakeRide couldn’t get any better, here it comes with an amazing online auction to further support Southlake’s Mental Health Program!
Click here to check out and bid on some exclusive items and experiences from local businesses.
Registration is still open for the 2022 NewRoads LakeRide, taking place on Sunday, September 25. Visit newroadslakeride.ca today to join us as we go #HeadsUpForMentalHealth at Southlake.
  • Tim Hortons Smile Cookie Week is coming!
Every $1 #SmileCookie you purchase from September 19 – 25 will support Southlake’s most urgent needs. You can buy Smile Cookies to support Southlake at the Hospital’s Tim Hortons location on the main floor of Southlake Regional Health Centre.
ORDER AHEAD FOR BULK ORDERS
Make a #SmileCookie bulk order (a dozen or more) today!
  • Email Emily Taylor: E2Taylor@southlakeregional.org
  • Submit the order form no less than 48 hours before your specified pick-up date and time *No deliveries can be made this year.
  • Payment can only be completed once they are picked up

Funds raised will make an incredible impact on patient care at Southlake by supporting urgent priorities across the hospital, which serves 1.5 million people across York Region, South Simcoe County and as far north as Muskoka.

  • Thank you, Southlake staff, for your generous teddys!
Thank you to everyone who donated a fuzzy friend to our paediatric and POGO patients during Southlake’s teddy bear drive! Thanks to you we have a crib full of snuggly stuffies for our littlest patients.
Stuffed animals have long given comfort to children when they need it. This special, soothing companionship is especially true for a child in hospital.
Donations are being accepted in the lobby until end of day today so there is still time to get your teddy in!
  • Cornerstone to Recovery supports Southlake 
Since 2013 Cornerstone to Recovery has donated over $30,000 through the “Bin Program” in support of Southlake Regional Health Centre. This year they have raised $5,000 through clothing bin collections!
Thank you, Cornerstone to Recovery, your thoughtful contributions to Southlake allow us to continue providing leading edge care close to home.
  • Maple Leafs’ Morgan Rielly teams up with Mercedes-Benz Newmarket to donate $50K to Southlake
Mercedes-Benz Newmarket, along with the support of their customers and brand ambassador, Toronto Maple Leafs Defenceman Morgan Rielly, has generously donated $50,000 to Southlake’s HERE is Where Cancer Meets Its Match campaign.
The funds raised will support Southlake’s new $20 million cancer campaign that will grow its capacity to meet the increasing demand for care to ensure we can continue to bring the latest technology to Southlake’s Stronach Regional Cancer Centre.
We cannot thank Mercedes-Benz Newmarket enough for their continued support in enabling our talented clinicians to deliver the best care — and the best chance for our patients to survive their cancer — right here in York Region.
Read more here.
  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Richard – I just wanted to recognize the great job that you’ve been doing as Service Desk Coordinator. I appreciate all the timely assistance that you’ve provided with countless questions and concerns. Your professionalism, leadership, and commitment to making a difference really show.

To: Richard Beers
From: Laetitia Tam

  • Help us celebrate Healthcare Environmental Services Week 
Next week, September 11-17 is Healthcare Environmental Services Week! Help us thank our amazing Environmental Services staff for their hard work and dedication, ensuring our hospital is a clean, safe place for patients, families and our staff.
If you see an EVS staff member, be sure to say thank you for all they do every day!
  • 100 Women Who Care – Central York Region members support Southlake
Thank you to 100 Women Who Care – Central York Region members for raising $12,650 to support Southlake’s $20 million HERE is Where Cancer Meets its Match campaign to create the cancer care our communities deserve.
Your support will help to bring the latest technology to the Stronach Regional Cancer Centre to ensure our talented clinicians can continue to deliver the best care — and the best chance for our patients to survive their cancer — right here.
Become a member or find out more about “100 Women Who Care Central York Region” here: www.100womencyr.ca
  • Helpful tips for going back to school!
This week marked the start of a new school year! To help students, teachers and parents, we’ve got five helpful tips for back to school that can be used throughout the entire year.
Click the image to check out the tips!

  • Teddy Bear Drive for National Teddy Bear Day!
Stuffed animals have long given comfort to children when they need it. This special, soothing companionship is especially true for a child in hospital.
Southlake’s paediatric program is running a teddy bear drive for National Teddy Bear Day! Donations will be accepted until September 16. Please leave any new stuffed animals in the crib in the lobby.
Thank you to everyone who donated a fuzzy friend to our paediatric and POGO patients.

  • Ontario Hospital Association highlights Southlake initiative
In August, Southlake, Oak Valley Health and Stevenson Memorial Hospital were proud to announce the addition of patient pronouns into MEDITECH.
Understanding and recognizing gender identities is important to delivering inclusive, patient-centred health care. Using pronouns correctly is a sign of safety and respect – an environment all three organizations strive to achieve.
The Ontario Hospital Association recently highlighted this news in their monthly newsletter, Hospital News. Please click here to read the story.
  • Grateful Patient Highlight
I can’t say enough about the wonderful and compassionate care my husband was given during his stay in the ED. They treated us as friends that they really cared about, and it made our experience so much more bearable. He spent his last days in acute care, and they did all they could to make him comfortable during his most difficult time. In these times of trouble for emergency services, we are so fortunate to have the staff at Southlake to help us in our most difficult time of need.

-J.W.

  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Shauna and Lorri, I wanted to thank both of you for taking that time to deliver an interactive course on workflow process mapping and believing in the vision of empowering my team with skill development. You both made this interactive, engaging and rewarding. I know that this was beyond the scope of your typical work, but it highlighted your commitment to improving Southlake. The team has been giving some great positive feedback to the management team.

To: Lorri Eckler & Shauna Marques
From: Sam Fielding

  • That’s a wrap on our Southlake Summer Funtastic series! 

Last week we celebrated our final event of our Southlake Funtastic Summer series! These weekly events have been an incredible way to connect and bring staff together. After two years of not being able to do in-person activities, we have loved seeing our staff’s smiling faces every week.

Thank you again to all our staff for your ongoing commitment and dedication to our patients and community. We look forward to continuing to celebrate and thanking our staff in the months ahead!

  • Thank you Fastfrate Group and Audrey’s Place Foundation for your generous donation of $500,000 to Southlake

We are so grateful to Fastfrate Group and Audrey’s Place Foundation for their generous contribution to Southlake Foundation’s HERE is Where Cancer Meets its Match Campaign, supporting critical upgrades to Southlake’s Stronach Regional Cancer Centre. These vital funds will be used to continue to create and deliver the cancer care that our communities deserve by helping expand capacity and upgrading to state-of-the-art technology.

Together with our community partners and generous donors, we will ensure Southlake Regional Health Centre can continue to provide leading edge cancer care to our family, friends and neighbours right here, close to home.

Click here to read more.

  • The Beat Goes On: Walk for Cardiac Rehab  

Southlake’s Cardiovascular Prevention and Rehabilitation team exceeded their goal this year raising nearly $12,000! “The Beat Goes On: Walk for Cardiac Rehab” supports patients and alumni directly, by providing support such as education, health and wellness activities and purchasing tools and technology that will directly impact the health and wellness of patients and alumni in the program.

Thank you for supporting leading edge cardiac care, whether you joined in on the virtual walk across Ontario, 50/50 Raffle, or online auction!

  • Ready to ride after the NewRoads LakeRide Bike Clinic

It was a great day at the NewRoads LakeRide Bike Clinic this week at Southlake with Newmarket Cycles and Spoke O’Motion! Southlake staff received bike fixes and adjustments, bike accessory-related giveaways, and much more. We are now ready to ride!

It’s not too late to register for NewRoads LakeRide on September 25! Register here.

  • Grateful Patient Highlight

I would like to thank Dr. Liu and his team for my successful cataract surgery on July 14. A special thank you to Magda for reassuring me and making me feel more relaxed prior to the procedure. Thank you all for your kindness and care.

-B.K.

  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

Keep on doing what you do. You are such a caring and a very hard-working person. You have always shown compassion and empathy to everyone around you.  

To: Jessica Trevisan
From: Myra Javier

  • Congratulations to our Southlake Funtastic Summer winners!

As part of our Southlake Funtastic Summer, staff could win prizes by nominating their peers for a staff Shout Out! We are excited to announce the staff who were randomly selected as the winners of this weeks’ Southlake Funtastic Summer!

  • Sherri Lee Diamantopoulos
  • Amanda Chandler
  • Betty Woodcock
  • Akashdeep Singh
  • Daysha Black
  • Joanna Kau
  • A sprinkle of fun to wrap our Southlake Summer Funtastic Series! 

It’s been another great month of our Southlake Funtastic Summer events! Each week we’ve celebrated staff with a themed event. It’s been a great opportunity to thank our staff and physicians for their hard work and ongoing commitment and dedication to our patients. We couldn’t do this without them!   

Thank you again to each and every one of our staff members who have made this summer such a blast! 

  • Southlake Chief of Staff reflects on his career at Southlake 
As Dr. Steven Beatty, Southlake’s Chief of staff, prepares for retirement at the end of August, he reflects on his 35 years at Southlake. Highlighting the incredible team based care, patient experience and program leadership, Dr. Beatty reflects on his experiences that led him to working his entire career at Southlake.
Click here to read.
  • Last Weekend To Donate Your Empties to Support Southlake 
This is the final weekend for Aurora, Bradford, Newmarket and East Gwillimbury residents to support Southlake by donating empty beer, wine and liquor containers to participating Beer Store locations. Southlake Foundation Staff had the pleasure of visiting the Aurora Beer Store location last week! We are grateful to The Beer Stores owners and employees who chose Southlake to be the recipient of their community donations.
For more information/ participating locations, visit: http://ow.ly/EJq850K7hn6
  • Staff Shout Out

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

You serve with purpose and passion and the results shows! 

To: Lesley Ring 

From: Lis Pedersen

  • Grateful patient highlight

Although the visit was due to very tragic reasons, the staff made me feel comfortable and at ease from start to finish. The nurses went out of their way to ensure that all the tests and procedures that needed to be done were done in a timely manner, while keeping me informed every step of the way. Every staff member I encountered that day displayed nothing but a patient centered and empathetic approach. I appreciate what they did for me, and all their support during such a traumatic experience, they deserve much more than a huge THANK YOU!  

– E.R.

  • Congratulations to our Southlake Funtastic Summer winners!

As part of our Southlake Funtastic Summer, staff could win prizes by nominating their peers for a staff Shout Out! We are excited to announce the staff who were randomly selected as the winners of this weeks Southlake Funtastic Summer!

  • Nereide Bertoldi
  • Josephine D’Souza
  • Jennifer Bi
  • Lori Bowman
  • Myra Javier
  • Emily Gillies
  • Southlake Funtastic Summer keeps poppin’

As summer winds down, our Southlake Funtastic Summer events continue, to show our appreciation to our incredible staff and physicians for their ongoing dedication to patient care at Southlake. This week staff enjoyed free popcorn, a Zumba class, and good times with their Southlake family. Stay tuned for our Southlake Summer Wrap party next week! 

  • Local healthcare advocate appointed Southlake’s new Chief of Staff 

Southlake Regional Health Centre’s Board of Directors is pleased to announce Dr. Charmaine van Schaik as the hospital’s new Chief of Staff following a comprehensive nationwide search. A former Chief of Paediatrics at Southlake, Dr. van Schaik served as the leading local healthcare expert during the hospital’s COVID-19 vaccination campaign. 

As Chief of Staff, Dr. van Schaik will chair the hospital’s Medical Advisory Committee while overseeing the quality and privileging of medical staff, including dental, midwifery, and extended-class nursing staff at Southlake. While directly accountable to the Board, she will work collaboratively with the President and CEO, Arden Krystal, and the Senior Leadership Team to deliver the leading edge care Southlake is known for. 

“It’s an honour to be appointed as Southlake’s Chief of Staff and I’m excited to step into this role,” says Dr. van Schaik. “I’m grateful to have been a part of this organization for many years and I’m looking forward to collaborating with staff and physicians from across the organization to provide the best care possible to our patients.” 

  • Southlake Staff receive recognition in the 2022 Department of Family and Community Medicine Awards from the University of Toronto 

The Department of Family and Community Medicine (DFCM) at the University of Toronto is made up of outstanding individuals dedicated to furthering the discipline of family medicine, whom we take the time to celebrate each fall. We are pleased to recognize once again faculty, staff and learners for their hard work and successes—in clinical care, education, research, leadership, and administration.  

Southlake is proud to announce the following members of our teams who were recipients of the 2022 DFCM Awards. 

Staff Excellence (Community-Affiliated) 

Ms. Rhonda Taylor | Southlake Regional Health Centre 

  • Rhonda has been a valuable member of the Southlake site for over a decade. Her dedication to the program, collaboration with faculty, learners, and other sites is evident in how seamlessly the program operates. She always has the learners’ best interests at the forefront and has been integral in supporting and leading initiatives at our site. We are truly fortunate to have Rhonda as part of our team! 

Excellence in Leadership (Community-Affiliated) 

Dr. Monica Nijhawan | Southlake Regional Health Centre 

  • Dr. Nijhawan’s leadership during the Covid-19 pandemic in her role as site Program Director has contributed to our learners’ excellent academic, learning and teaching experience. Her dedication to the teaching program, her excellent collaboration with the Family Health Team and her leadership skills allowed our learners to have uninterrupted virtual and in person clinical learning. She has adapted her leadership style to the needs of our learners, and she has very successfully led our site through the accreditation process. 

DFCM Postgraduate Excellence in Teaching 

Dr. Navsheer Gill | Southlake Regional Health Centre 

  • Dr. Gill has been involved with the development of business curriculum, Quality Improvement physician lead/educator, Balint leader, Ethics AHDs/BeSci CBT AHD. She is an excellent teacher, clinician, and example for residents in the program. 

Excellence in Course/Program Development (Fully-Affiliated and Community-Affiliated) 

Dr. Adrianne Lebner | Southlake Regional Health Centre – Division of Palliative Care 

  • This team is to be commended for their very deliberate and thorough approach to the development of Grand Rounds for our division. They grounded rounds in the DPC’s Strategic Plan and completed a needs assessment of DPC members to determine the areas of interest to the larger group. This dedicated group has taken on multiple best practices as it pertains to developing an educational program and the DPC has been enriched by it. 
  • NewRoads LakeRide

When you’re in a mental health crisis; where you heal affects how you heal.

With the support of our communities and events like the 2022  NewRoads LakeRide, we are building spaces that will heal and provide better outcomes for our mental health patients.

Arden Krystal, President and CEO of Southlake Regional Healthcare Centre and Jennifer Ritter, President and CEO of Southlake Foundation, will support and ride in the NewRoads LakeRide, supporting our Mental Health Program at Southlake.

Join us on September 25!

Register today: www.newroadslakeride.ca

See video here: https://youtu.be/AhWmRwWRNh0

  • Staff Shout Out

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

For always being helpful, courteous, and taking the time to explain the process and outcome. 

To: Richard Beers 

From: Tracy Parish

  • Grateful patient highlight

I cannot say enough about the wonderful and compassionate care my husband was given during his stay in the Emergency Department. They treated us as friends that they really cared about, and it made our experience so much more bearable. He spent his last days in acute care, and they did all they could to make him comfortable during his most difficult time. In these times of trouble for emergency services, we are so fortunate to have the staff at Southlake to help us in our time of need.  

– J.W.

  • Congratulations to our Breakfast on the Go trivia winners!

As part of our Southlake Funtastic Summer, staff can win prizes through our weekly themed trivia! We are excited to announce the winners of our Breakfast on the Go trivia for Southlake Funtastic Summer. 

We had 237 staff respond, and 4 staff got all questions right! We randomly drew six winners from our total responses and are happy to announce the winners of our draw! 

  • Shauna Marques 
  • Stephanie Yuen 
  • Sarah Allaster 
  • Brenda Anderson 
  • Heidi Botelho 
  • Natalie Kardasopoulos 

We are also happy to share the answers of our Breakfast on the Go trivia if anyone is interested! 

Breakfast on the Go 

 The first breakfast cereal, which was made of heavy bran pieces that needed to be soaked overnight before they were tender enough to eat, was created in which year? 

  • 1851 
  • 1863 
  • 1900 
  • 1921 

When did McDonald’s launch the Egg McMuffin? 

  • 1969 
  • 1973 
  • 1979 
  • 1986 

A recent survey in the U.S. found that breakfast is the most frequently skilled meal. What percentage of respondents said they do not eat breakfast every day?  

  • 25% 
  • 40% 
  • 53% 
  • 58% 

When did the term ‘breakfast’ first appear? 

  • 14th century 
  • 15th century 
  • 17th century 
  • 19th century  

Brazil produces the most coffee in the world. Which country produces the second most?  

  • Vietnam 
  • India 
  • Colombia  
  • Mexico  

 When Tim Hortons first opened its doors in Hamilton in 1964, they served two types of donuts – apple fritters and dutchies. How much did one cost?  

  • 5 cents 
  • 10 cents 
  • 15 cents 
  • 49 cents 

In 2021, approximately how many Tim Hortons locations were there in Canada?  

  • ~2,700 
  • ~3,600 
  • ~4,300 
  • Sizzling summer series brings staff the bacon

This week we switched things up for our Southlake Funtastic Summer series, with a breakfast for staff! It was a great morning where staff enjoyed breakfast sandwiches on their way in to work to start their day with a smile. We are so incredibly thankful for our staff and physicians’ ongoing dedication to patient care at Southlake, and these weekly events are a small token of our appreciation.

  • Words are powerful. Pronouns matter.

This week we launched the addition of pronouns for patients into MEDITECH along with Oak Valley Health and Stevenson Memorial Hospital.

Understanding and recognizing gender identities is important to delivering inclusive, patient-centred care. Using pronouns correctly is a sign of safety and respect, an environment all three organizations strive to achieve. All staff and physicians play a crucial role in offering an inclusive, affirming experience for all people, including those with non-binary gender identities.

Thank you to everyone who has been working hard to implement these updates to improve our patients’ experience. We are thrilled to be moving forward together on this initiative.

  • St. John Ambulance Therapy Dogs visiting Southlake staff

The St. John Ambulance Therapy dogs have returned to Southlake this summer to bring joy and comfort to staff and help you decompress during a busy shift. We hope you had time to step away and enjoy some snuggles with the sweet pooches.

  • Free Bike Clinic for 2022 Hospital Family NewRoads LakeRide registered cyclists

Looking to ride with your friends and colleagues or improve your riding and fitness – all while supporting the Mental Health Program at Southlake?

2022 NewRoads LakeRide event takes place on Sunday, September 25, 2022, and Southlake Family registered cyclists can attend an exclusive Bike Clinic, sponsored by NewRoads, Spoke O Motion and Newmarket Cycles, on August 31. Register now and more information will be sent your way on how you can join this clinic.

Bike riding is for everyone. There are route options for riders of all abilities, whether you want to start out doing a 10K all the way up to a 125K option.

For more information or to register now, visit: www.newroads.ca/lakeride

  • Congratulations to our Summer Camp @ Southlake trivia winners!
As part of our Southlake Funtastic Summer, staff can win prizes through our weekly themed trivia! We are excited to announce the winners of our Summer Camp @ Southlake trivia for Southlake Funtastic Summer.
We had 143 staff respond, and 71 staff got all questions right! We randomly drew six winners from our total responses and are happy to announce the winners of our draw!
  • Patricia Zbaraschuk
  • Lesley Smyth
  • Sandra Reid
  • Vidhi Divedia
  • Heather McInnes
  • Dennis Ngouv

“SPF” appears on all sunscreen bottles. What does it stand for? 

  • Sun Preservation Feature  
  • Sun Protection Factor 
  • Sizzle Perfection Factor  
  • Sun Protection Fully  

What was invented by 11-year-old Frank Epperson in 1905? 

  • Slushy  
  • Ice cream sandwich 
  • Popsicle 
  • Iced cappuccino  

What is the name of the camp from the horror movie Friday the 13th? 

  • Camp Crystal Lake 
  • Hidden Hills Camp  
  • Camp Voorhees 
  • Camp Hockey Mask  

The term “s’mores” first appeared in cookbooks in which decade? 

  • 1920s 
  • 1930s 
  • 1940s 
  • 1960s 

Which ice cream company produces its products in Waterbury, Vermont?  

  • Ben & Jerry’s 
  • Haagan-Dazs  
  • Chapmans 
  • Vermonster Ice Cream  

What is generally considered to be the hottest place on earth?  

  • Cave of the Crystals, Mexico  
  • The Sahara Desert
    Death Valley, California 
  • Willow Beach in Georgina  

What is the traditional birthstone for July?  

  • Emerald 
  • Peridot 
  • Sapphire 
  • Ruby 

Based on Canadian Census data from 2008, what percentage of marriages that year took place in July and August?  

  • 30% 
  • 37% 
  • 41% 
  • 70% 

When was the beach ball invented?  

  • 1918 
  • 1928 
  • 1938 
  • 1948 

At 14 kilometres, this Ontario beach is the longest freshwater beach in the world. 

  • Wasaga Beach 
  • Erie Beach  
  • Sandbanks 
  • Point Pelee 
  • Summer Camp at Southlake with a special patient guest

The fun continues during Southlake’s Funtastic Summer for staff…and patients! This week’s Summer Camp at Southlake included a new favourite, Dunk-a-Doc. Not only did staff enjoy the chance to soak their colleagues, but Ava – a special patient of Dr. van Shaik’s – joined in the fun by coming down to dunk her paediatrician. Ava’s nurse Lisa said she had a blast and was still giggling about it when she got back to the clinic.

Southlake staff fully embraced the opportunity to dunk several physicians and one of our VPs into frigid waters. We’re looking forward to more events happening weekly in August to celebrate our staff and physicians!

Thank you to John Marshman, Dr. Charmaine van Schaik, Dr. Eddie Chan, Dr. Charles Peniston and Dr. Guarav Puri for being such great sports about getting repeatedly dunked.

Check out more photos on our Facebook page.

  • Special delivery to the RCUs

As part of our Southlake Funtastic Summer events, we’ve been making visits to our Restorative Care Units to ensure they get to enjoy the summer festivities as well. This week Arden stopped by to spend time with our staff and deliver this week’s goodies!

  • SHINE-ing a light on Equity, Diversity, and Inclusion

We’re proud to announce that Southlake, along with Oak Valley Health and Stevenson Memorial Hospital, are taking a step forward to create a more welcoming space for people of all genders through the SHINE partnership.​ Starting August 10, all three organizations will begin asking patients at patient registration “would you like to share your pronouns?” Their pronouns will then be entered into MEDITECH.

Pronouns are integral to who we are. By using a person’s pronouns correctly, we are showing respect and fostering an inclusive, patient-centred environment. Asking and using someone’s correct pronouns is an important way of affirming someone’s identity and is a fundamental step in being an ally, and supporting our LGBTQ2S+ communities.

Thank you to everyone who has been working hard to implement these updates to improve our patients’ experience. We are thrilled to be moving forward together on this initiative.

  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

I just wanted to recognize Jadyn, our great Social Worker from RNU unit. Jadyn developed an Mental Health Support poster for our team. Really appreciate all your hard work, and very grateful that you are part of RNU team.

To: Jadyn Houle
From: Zorica Marcu
  • Grateful Patient Highlight

We were waiting for triage when the storm hit, and the hospital lost power. The generator failed at first, not all computers were working. Each nurse and registration employee quickly switched to paper where they could and kept going. Staff got the line of people inside; people were directed to where it was safe if they had to get outside. But everyone remained calm and kept moving things along. The woman working registration on Saturday May 21 was a superstar. Barely took a breath between people as her computer was the only one still working, but she kept plugging away. I’m sure there were a lot of complaints this weekend, but the staff I encountered did a great job on a long weekend with a freak storm. Thank you.

-D.R.

  • Congratulations to our Winter in July Trivia Winners!

As part of our Southlake Funtastic Summer, staff can win prizes through our weekly themed trivia! We are excited to announce the winners of our Winter in July Party trivia for Southlake Funtastic Summer.

We had 193 staff respond, and 7 staff got all questions right! We randomly drew six winners from our total responses and are happy to announce the winners of our draw!

  • Julia Williams
  • Audrey Leung
  • Elizabeth Beker
  • Melanie Rooks
  • Connie Essensa
  • Rachelle Mayer

We’re also happy to share the answers of our Winter in July trivia if anyone is interested!

Winter in July

Snag, Yukon had the lowest temperate ever recorded in Canada in 1947. What was it?

  • -63C
  • -44C
  • -25C
  • -18C

Factoring in the wind chill, the coldest temperate recorded in Canada was in Pelly Bay, Northwest Territories in 1981. What was it?

  • -99C
  • -87C
  • -78C
  • -65C

A town in which Canadian province holds the record for most snowfall in one day at 145 cm?

  • Alberta
  • Saskatchewan
  • Quebec
  • British Columbia

In February 1934 what happened for only the second time in recorded history?

  • The Maple Leafs won the Stanley cup
  • Lake Ontario froze over completely
  • There was 14 days of straight snowfall in Toronto
  • A snowball fight occurred in the Legislature at Queen’s Park

In what year did Coca-Cola start featuring Santa in their famous holiday ads?

  • 1921
  • 1931
  • 1941
  • 1951

The day with the shortest period of daylight throughout the year, when Earth in closest to the sun, is called what?

  • Nocturnal Tuesday
  • Winter Equinox
  • Winter Solstice
  • The Darkest Day

What phobia is an extreme fear of snow?

  • Chionophobia
  • Hypohydrophobia
  • Snowphobia
  • Coldophobia

The first Olympic Winter Games were held where and when?

  • Moscow 1936
  • France, 1924
  • Oslo, 1920
  • Austria, 1932

Scientists have observed snow falling on which planet in the Solar System?

  • Mars
  • Jupiter
  • Saturn
  • Venus

What did Frosty the Snowman do when a magic hat was placed on his head?

  • He started to melt
  • He began to dance around
  • He sang a song
  • He doubled in size

Three of Santa’s reindeer have names starting with D. Which is not one of them?

  • Dancer
  • Dasher
  • Donald
  • Donner

 

  • Recognizing Southlake Staff

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca.

  • Another week of fun during Southlake’s Funtastic Summer! 
This week we hosted our final July event for Southlake and Southlake Foundation’s Funtastic Summer!
Staff enjoyed Winter in July, featuring delicious holiday cookies, a snow globe photo booth, classic holiday music and more to show appreciation of our staff and physicians for their incredible dedication to patient care.
We look forward to more upcoming events in August, which include Southlake Summer Camp, Breakfast on the Go, a Carnival and our Summer Wrap party!
  • Southlake’s COVID@Home Program recognized on Softchoice’s Catalyst Podcast 

Southlake’s innovative COVID@Home program has been recognized again! Listen to program director, Gayle Seddon, and Strategy VP, Tyler Chalk, discuss on the Catalyst Podcast how we’re revolutionizing healthcare through our unique remote monitoring program that connects patients with healthcare professionals from the comfort of their own home. 

This ground-breaking program was developed based on learnings from Southlake’s innovative and widely recognized Southlake@Home program. The COVID@Home program helps patients monitor their recovery using their smartphone or tablet by participating in daily remote monitoring, while offering a two-way connection between patients and health care providers.    

Listen here.

  • The Beer Store accepts empties and donations for Southlake 

From now until August 28, The Beer Store is supporting Southlake’s priority needs. Visitors to all Aurora, Bradford, Newmarket and East Gwillimbury Beer Stores can support leading edge care close to home by donating proceeds from their empty beer, wine and liquor containers at participating locations. 

We are grateful to The Beer Stores owners and employees who chose Southlake to be the recipient of their community donations. Southlake Foundation had the pleasure of visiting the Yonge St, East Gwillimbury Beer Store location this week meeting donor, Wayne, and Beer Store Employees, Jason, Matt and Katina! 

For more information/participating locations, visit: https://southlake.ca/news/the-beer-store-accepts-empties-and-donations-for-southlake/

  • Staff Shoutout
Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.
Always willing to give up her own time for a patient and family members. She treats her patients as if they are her family. 
To: Samantha Diebert
From: Darcie Waldrum
  • Grateful Patient Highlight
The Senior Leadership Team received the following letter from a grateful family member of a patient.
My granddaughter is being released from hospital today on her very precious 2nd birthday. I want to thank the doctors and staff for her excellent care and all their warmth and love they showed her and her parents. My husband and I are incredibly grateful for all their combined efforts to get her better and for the lovely birthday gifts they gave her. You are very special people. From the bottom of our hearts, thank you all. 
– B.S.
  • Congratulations to the Throwback Thursday 80s trivia winners
As part of our Southlake Funtastic Summer, staff can win prizes through our weekly themed trivia! We are excited to announce the winners of our Throwback Thursday 80s Party trivia for Southlake Funtastic Summer.

We had 224 staff respond, and 69 staff got all questions right! We randomly drew six winners from our total responses and are happy to announce the winners of our draw! 

  • Katie Cockburn 
  • Jacqueline Stever 
  • Tracey McKinnon 
  • John San Miguel 
  • Katie Kirkey 
  • Cathy Isaac

We’re also happy to share the answers of our Throwback Thursday 80s Party trivia if anyone is interested! 

Throwback Thursday 80s Party 

This band from Newmarket had two singles from their debut album reach the U.S. Top 10 list 

  • Rush 
  • Glass Tiger 
  • Loverboy 
  • Blue Rodeo 

All of the following are included in the list of the top 10 best-selling albums of the 80s except for which: 

  • Back in Black – AC/DC 
  • Born in the U.S.A. – Bruce Springsteen 
  • Appetite for Destruction – Guns n’ Roses 
  • Whitney Houston – Whitney Houston 
  • Thriller – Michael Jackson 
  • Rumours – Fleetwood Mac (released in 1977) 

Who did not appear in the popular 80s film The Breakfast Club? 

  • Molly Ringwald 
  • Demi Moore 
  • Judd Nelson 
  • Emilio Estevez 

Which of the follow 1980s sequels was the highest grossing? 

  • Back to the Future Part II 
  • Lethal Weapon 2 
  • Ghostbusters II 
  • Beverly Hills Cop II 

On July 13, 1985, who famously performed at both Live Aid concerts (at Wembley Stadium in London and JFK Stadium in Philadelphia) on the same day thanks to flight on the Concorde? 

  • U2 
  • Sting 
  • Phil Collins 
  • David Bowie  

Where did the 1988 Winter Olympics take place? 

  • Calgary 
  • Lake Placid 
  • East Gwillimbury 
  • Geneva 

Which of the following sitcoms did not debut on television in the 1980s? 

  • Growing Pains  
  • Who’s The Boss 
  • Full House 
  • Wings  

  Which of the following did not win Album of the Year at the Grammys during the 1980s? 

  • Faith – George Michael 
  • The Joshua Tree – U2 
  • Double Fantasy – John Lennon & Yoko Ono 
  • Songs in the Key of Life – Stevie Wonder  (released in 1976) 

Which seven-year-old address starred in E.T. in 1982? 

  • Drew Barrymore 
  • Jodie Foster 
  • Alicia Silverstone 
  • Winona Ryder 
  • Recognizing Southlake Staff

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca.

  • July events continue during Southlake’s Funtastic Summer!
The good times keep on rolling during our Southlake Funtastic Summer event series, to show our appreciation for our staff and physician’s and their ongoing dedication to patient care.
This week we hosted our Throwback Thursday 80s Party! Staff enjoyed ice cream, retro video games in an on-site video game trailer while listening to classic 80s hits! It was another great day of thanking and celebrating our amazing staff. We’re already looking forward to next week’s event!
  • Sunday, July 24 is International Self-Care Day 
Self-care is important every day. The last few years have been difficult, especially for healthcare workers, and taking care of yourself is essential. Engaging in a self-care routine can help anxiety and depression, reduce stress, improve concentration, minimize frustration and anger, increase happiness, improve energy and more.
Sabrina Tuzi, Registered Social Worker and Adult Crisis Worker at Southlake, has some tips for you to help take care of yourself on Self-Care Day and every day. Click here to read them.
  • Southlake Paediatrician answers your COVID-19 vaccine questions
On July 14, Health Canada announced the approval of the Moderna vaccine for children aged six months to five years. Dr. Charmaine van Schaik, Physician Leader, Maternal Child Program at Southlake sat down with our local media to provide information and help answer questions the community may have. Read more at the links below.

COVID-19 vaccines for youngest children: your questions answered

Child COVID-19 vaccine ‘what families have been waiting for’: Southlake MD

 

  • Staff Shoutout
Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.
Candace, you have a heart of gold and this award is for your compassion. 
To: Candace Bailey
From: Lubna Usmani
  • Grateful Patient Highlight
The Senior Leadership Team received the following letter from a grateful family member of a patient.
On behalf of my family, I would like to express my kindest gratitude to your ED team of doctors, nurses and support staff, for the exceptional care provided to my wife on the night of Monday, June 27, 2022. I can only imagine how difficult the last few years have been for all front-line health care workers and how they must be feeling burned out from· stress and workload. So perhaps a little sincere gratitude sent their way will help them get through another shift, day, or week. Thank you all so very much!
As a result of a kidney condition, my wife passes stones from time to time. And, on Thursday (June 23rd), she passed (at home) an elongated stone measuring approximately 6mm in length. Shortly thereafter she developed a urinary tract infection. My wife went to the ED at Southlake following repeated attempts to be checked by our family physician and walk in clinics, but was instructed to go to an Emergency Department instead, for care and tests.
She entered your ED at Southlake at around 9pm and she was discharged about  
11 :30pm. On the way home, she recalled to me that she was treated with the upmost respect, everyone was so courteous and efficient. She said the place felt like a “happy place”! The entire process felt very fluid to her as she moved through the different steps of registration, triage, evaluation, tests, treatment and discharge, never waiting very long, at any stage.
It is clear to us that you have a very dedicated team of professionals working in this department and we would like them to know how very much they are appreciated. The attending physician, Dr. Christopher Gannage was also very thorough, authorized tests to be performed and explained things clearly to her. 
You must be very proud of this team. We are! 
  • Congratulations to the 20s trivia winners
As part of our Southlake Funtastic Summer, staff can win prizes through our weekly themed trivia! We are excited to announce the winners of our Roaring 20s Lawn Party trivia for Southlake Funtastic Summer.
We had more than 225 staff respond, and 105 staff got all questions right! We randomly drew six winners from our total responses and are thrilled to announce this week’s winners.
  • Rolanda Mcleod
  • Sandra Desbois Wright
  • Imelda Neil
  • Ranit Turovsky
  • Amanda Stancato
  • Clayton McEachern

Please see below the answers of our 20s Lawn Party trivia if anyone is interested!

  In what year did Russia form the Union of Soviet Socialist Republics (USSR)?

  • 1920
  • 1922
  • 1927
  • 1929

 Which popular soft drink was invented by Charles Leiper Grigg in 1929?

  • Pepsi
  • 7-UP
  • Mellow Yellow
  • Grigg Soda

In 1927 Charles Lindbergh made the first non-stop solo transatlantic flight on his plane The Spirit of St. Louis from where to where?

  • New York to London
  • New York to Paris
  • Boston to London
  • Boston to Dublin

Which national broadcaster was formed in 1922?

  • BBC
  • CBC
  • PBS
  • Fox News

What was the population of Newmarket in 1921?

  • 2,104
  • 3,626
  • 4,731
  • 5,598

In 1922, a small organization that eventually became York County Hospital opened a facility in a house on Main Street in Newmarket. When it opened in July 1922, how many beds did it have?

  • 3
  • 5
  • 12

Prohibition in the United States came into effect on January 17, 1920. How long did it officially last?

  • 13 years
  • 9 years
  • 5 years
  • 2 weeks

In 1929 the U.S. stock market crashed, which began a series of events leading to the Great Depression. Often considered to be the end of the roaring 20s, which date did this happen?

  • February 21
  • April 5
  • July 10
  • October 29

Lauded Canadian painters the Group of Seven were active during the 1920s. What did they traditionally paint?

  • Landscapes
  • Portraits
  • Abstract art
  • Still life

Published in 1925, which novel (one of the most famous of all time) starts with this line: ‘In my younger and more vulnerable years my father gave me some advice that I’ve been turning over in my mind ever since.”

  • The Sun Also Rises by Earnest Hemingway
  • The Age of Innocence by Edith Wharton
  • The Great Gatsby by F. Scott Fitzgerald
  • The Grapes of Wrath by John Steinbeck
  • Recognizing Southlake Staff

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca.

  • July events continue during Southlake’s Funtastic Summer! 

The good times keep on rolling during our Funtastic Summer event series brought to you in appreciation of our staff and physician’s dedication to patient care by Southlake and the Southlake Foundation.  

This week we hosted our Roaring 20s lawn party! Staff enjoyed delicious Tiny Tom donuts, lawn games and music from the Roaring 20s! It was another great day of thanking and celebrating our amazing staff.

  • The Powell Group of Companies invests $1 million in Southlake’s Stronach Regional Cancer Centre to help create the cancer care our communities deserve  

We’re incredibly grateful to The Powell Group of Companies’ generous gift of $1 million to Southlake’s Stronach Regional Cancer Centre to create the cancer care our communities deserve. They are our first corporate leadership gift to Southlake’s HERE is Where Cancer Meets its Match, a $20 million Campaign. 

The Powell Group of Companies has formed a deep connection to Southlake. Their employees and their families live in the community and rely on the Stronach Regional Cancer Centre for their cancer care. 

The $1 million gift will fund The Powell Group of Companies Radiation Treatment Suite to bring the latest technology to Southlake’s Radiation Therapy Program and expand capacity to meet the increasing demand for care. 

On Thursday June 23, the group visited Southlake Regional Health Centre and were joined by Dr. Julius Toth, Physician Lead Regional Thoracic Program and James Loudon, Manager Radiation Oncology during their visit. 

Thank you, The Powell Group of Companies, for standing with Southlake, against cancer, and for your community. 

Learn more at www.southlake.ca/here 

  • Rogers Outage no sweat for Southlake thanks to Emergency Preparedness 

Southlake was not spared from the Rogers Wireless outage that impacted the entire nation last Friday. Thankfully for our patients and the communities who rely on our care, Southlake has a robust emergency preparedness plan enabling us to quickly come together to manage hospital operations through the outage. Read more about how Southlake handled the Code Grey here: https://southlake.ca/news/rogers-outage-no-sweat-for-southlake-thanks-to-emergency-preparedness/ 

  • Natures Emporium Run For Southlake Community Spirit Award Winner

The winner of the 2022 Nature’s Emporium Run for Southlake’s “Community Spirit Award” is… the Town of Newmarket! This award goes to the town with the largest participation per capita and 2/3 of their council participating. 

 We are proud to present this trophy to His Worship John Taylor, Mayor of Newmarket, Tom Vegh, Deputy Mayor & Regional Councillor, and Ward 7 Councillor, Christina Bisanz. 

We are truly grateful for our community’s ongoing support for the Southlake Regional Health Centre!  SAVE THE DATE for the 2023 Nature’s Emporium Run for Southlake: Sunday, April 30, 2023 

  • Congratulations to our Canuck Day Trivia Winners! 

As part of our Southlake Funtastic Summer, staff can win prizes through our weekly themed trivia! We are excited to announce the winners of our Canuck Day trivia for Southlake Funtastic Summer.  

We had 302 staff respond and 46 staff got all questions right! We randomly drew six winners from our total responses and are happy to announce the winners of our draw! 

  • Suresh Cherian  
  • Cheryl Davenport 
  • Shannon Nichols 
  • Nicole Flowers 
  • Sylvia Turner 
  • Michelle Lisi 

We’re also happy to share the answers of our Canuck Day trivia for anyone wanting to freshen up on their Canadian knowledge!  

 Canuck Fun Day 

When did the word ‘Canada’ start appearing on maps? 

  • 1550s 
  • 1640s 
  • 1770s 
  • 1850s 

 Recent data indicates that Canada has more donut shops per capita than any other nation on earth. Which country is second? 

  • United States 
  • Belgium 
  • Japan 
  • England 

Which Canadian province is home to what is believed to be the only municipality in the world with an exclamation mark (!) in its name? 

  • Quebec       Saint-Louis-du-Ha! Ha! 
  • Manitoba 
  • New Brunswick 
  • Saskatchewan  
  •   

Cape Breton Island is home to the world’s largest _______, standing at 60 feet tall.  

  • Rubber Ducky  
  • Lighthouse  
  • Lobster Trap 
  • Fiddle 

 A restaurant in Chatham, Ontario owned by Sam Panopoulos is believed to first serve what dish in 1962? 

  • A Beaver Tail dessert 
  • Hawaiian pizza (with ham and pineapple) 
  • Blood Caesar cocktail 
  • Nanaimo bars 

Where can you get “screeched in” by drinking a shot and kissing a dead cod fish? 

  • Newfoundland 
  • Nova Scotia 
  • Prince Edward Island 
  • Southlake’s cafeteria  

  The second largest country in the world, what is the approximate area of Canada? 

  • 6 million km2 
  • 8 million km2 
  • 10 million km2 
  • 12 million km2 

Of the 10 largest lakes in the world, how many are in Canada (or partially in Canada) 

  • 2 
  • 4   Great Slave Lake, Great Bake Lake, Lake Huron, Lake Superior 
  • 5 
  • 7 

As part of Canada’s 150th birthday celebrations in 2017, Billboard released a list of the top selling Canadian recording artists of all time. Who from the list below wasn’t in the top 5? 

  • Celine Dion 
  • Shania Twain 
  • Michael Buble 
  • The Tragically Hip  
  • Avril Lavigne   #8 

Alexander Graham Bell first conceived of the concept for the telephone while visiting his parents in Brantford, Ontario. He later made the first long-distance phone call over a distance of 14 kilometres from Brantford to Paris, Ontario. What were the first words spoken on that call? 

  • “Can you hear me?” 
  • “Mr. Watson, come here. I want you.” 
  • “Good heavens, it actually works!” 
  • “This is Bell calling to offer you a special promotion.” 
  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Aneisha Served with Purpose by taking a lead role in identifying communications issues and finding solutions during the Rogers blackout on July 8th. This was crucial in building confidence and solving potential problems before they became an issue. 

To: Aneisha Towheed 

From: Robert Bull 

  • Grateful Patient Highlight

This morning I was referred to the ED by a local clinic for my 4-year-old daughter. Our experience this morning in the ER with nurse Lauren was fantastic. She was very kind, supportive, knowledgeable, and great with children. She explained everything to my daughter as we went along. Thank you, Lauren, for making this experience for her as pleasant as possible.  

– D.R.  

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Happy Canada Day! 

Happy Canada Day to everyone at Southlake! A special thank you to our dedicated staff and physicians who are working hard over the long weekend. Your compassion and contributions to the health of our patients is so appreciated. 

 

  • Join us on Tuesday, July 5 for Canuck Fun Day! 

On Tuesday, July 5 we are hosting Canuck Fun Day for Southlake staff, a Canada-themed event full of fun summer activities. Join us to celebrate Canada’s unique cultural identity, which helps make our Southlake workspaces the amazing and inclusive places they are. 

This is the first event in Southlake and the Southlake Foundation’s Southlake Funtastic Summer event series for staff and physicians, which offers weekly themed events throughout July and August. Each week will include an event during the day and some surprises for those working overnight, as well as for staff who work offsite. Arrangements are also being made to distribute food directly to areas where staff may not be able to step away. Please check your email for more information. 

  • Southlake proud to champion diversity and inclusion during Pride Month 

Pride is a symbol of freedom, hope and equality, and it’s important to support diversity, inclusion and advocate for the rights of 2SLGBTQ+ community members throughout the year. At Southlake, we’re committed to creating a more inclusive and equitable space for all. 

We were honoured to participate in many Pride activities this month, including the York Region Pride Parade, Southlake Pride Day and our safe space for staff. Southlake staff continue to come together to show that we stand with the 2SLGBTQ+ community and we are by your side. We hope everyone had a great Pride Month!  

Click here to see some of our Southlake Pride highlights. 

  • Introducing Newmarket Cycles! 

Newmarket Cycles is a new community bicycle hub that launched this week. By creating a fun and welcoming space where anyone can explore biking, they are working to build bike culture and remove barriers to biking in Newmarket and beyond. The bike hub is located in the parking lot of NewMakeIt, at 621 Timothy Street in Newmarket, and they are kicking off the summer season with group rides, simulation rides, DIY bike repair sessions and workshops. Each of these are free and open to anyone interested. For more information visit NewmarketCycles.ca. 

Southlake has endorsed this initiative through a letter of support. Dave Kiernan, Professional Resource in Southlake’s Cardiovascular Prevention & Rehabilitation Program, has been a strong advocate for this program since 2019 and will sit on Newmarket Cycles’ Advisory Committee, bringing his cardiac rehab and wellness hat to some of their workshops. 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

I want to give a Shoutout to the Geriatric Aging Well Clinic and the Geriatric Outreach Team.  

I came to this position from an inpatient nursing role over a year ago and I was not really sure that I knew what I was doing. The staff here have been so wonderful in teaching me and leading me through the maze of community services and programs. I now take with me the knowledge gained not just from the interprofessional staff but also from the Geriatricians who have guided me and supported my learning. Thanks to all of you for looking after our senior population so well. 

To: Geriatric Aging Well Clinic and the Geriatric Outreach Team

From: Allison Sanderson

  • Grateful Patient Highlight

I was in the Rehab/Neuro unit recently. The doctors, nurses (in particular), physio and OT teams were amazing. Their professional, caring and friendly manner did much to put me at ease during a very scary and difficult time. The technicians who took the many CT and X-rays were also wonderful. A special shout out to the cleaners and kitchen staff who always had a friendly smile for me. As you know, a hospital takes a team to run efficiently, and the Southlake staff do it extremely well. A heartfelt thank you to everyone.

– D.C.  

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Recover, Restore, Transform 

As part of our “Recover, Restore, Transform” project, which was presented at this week’s Staff Town Hall, Southlake’s clinical directors and physician leaders came together on Wednesday, June 15 to reflect on the learnings and challenges from the pandemic. The session offered an opportunity to discuss how we’ll use the learnings to address gaps in clinical care and innovate the way care is provided. This project will help integrate lessons learned from the pandemic into our roadmap for care delivery to ensure we are continuing to provide leading edge care to our community. 

  • Southlake Welcomes Ukranian Baby Volodin 

On June 5, Southlake welcomed baby William Volodin, Newmarket’s newest resident and one of the first infants born in Canada to a Ukrainian refugee fleeing the war following the Russian invasion. We spoke with our nursing team who shared their experience with caring for this special little bundle of joy.  

It is heartbreaking and sad that her partner couldn’t be there for the birth, but thanks to technology we were able to support the family by taking photos and videos to serve as memories and keep her partner involved in real-time,” notes Nicole Vernon, RN. “Thankfully we have a Ukrainian Obstetrician, Dr. Svystonyuk who cared for Tanya throughout her pregnancy in Canada. He was present for the labour and delivery to care for his patient and was able to translate for the entire care team.” 

We are proud to be a part of this family’s journey and grateful to our team for providing exceptional, culturally sensitive care to our community. To read more about baby Volodin, click here. 

  • Southlake Nursing Career Event 

On Wednesday, June 15 we hosted a Nursing Career Event, offering nursing candidates the opportunity to interact with professionals in Human Resources, Professional Practice and various program leaders who are looking to hire. The event provided the opportunity to learn more about Southlake and the many fulfilling positions available. Thank you to everyone who came out! 

  • Southlake Golf Tournament, presented by Bazil Developments 

We were thrilled to host the first day of our two-day Southlake Golf Tournament, presented by Bazil Developments, on Tuesday, June 7. We also kicked off our Online Auction! Bid on a range of items including, a Bigwin Island Gold Club Stay and Play Package, iPhone 13 Mini (128 GB), Toronto Blue Jays Weekend experience and MUCH more! 

Funds raised benefit front-line staff with the tools and spaces they need to continue to do their best work and deliver leading edge care, close to home. 

To join, visit the Auction page here: http://ow.ly/oWrZ50JrCX5 OR Text “GOLF” to +1(289) 205-1974. Bidding for the Online Auction is open until June 28 at 12 p.m. 

  • Southlake 50/50 Raffle Grand Prize Jackpot Winner

Congratulations to Mel Santiago from Newmarket who previously won the Southlake 50/50 Raffle Grand Prize Jackpot of $8,145! Mel plans to donate a portion of his winnings back to his hometown in The Philippines. 

Since the Southlake 50/50 raffle has launched, it has raised more than $90,000 for Southlake Foundation. With your ongoing support, our clinical teams will have the tools they need to deliver leading edge care, close to home, for our family, friends and neighbours. We can’t thank you enough! 

Get your tickets today at http://ow.ly/PK1C50Jl79w.

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Thank you all so much for being so welcoming and for all the learning opportunities! I really enjoyed spending my day learning from you and this was a wonderful experience exploring surgery and diagnostics. Thank you for answering my many questions and for all the helpful advice. Thank you! 

To: Erin Nevitt, Cindy Roberts, Belle Hoang, Therese Tadman, Candy Vanderzwart, Jocelyn Rillorta, & Frederick Basanez

From: Madison Smith

  • Grateful Patient Highlight

I was in the Rehab/Neuro unit and the doctors, nurses, physio and OT teams were amazing. Their professional, caring and friendly manner did much to put me at ease during a very scary and difficult time. The technicians who took the many CT and x-rays were also wonderful. A special shout out to the cleaners and kitchen staff who always had a friendly smile for me. As you know, a hospital takes a team to run efficiently, and the Southlake staff do it extremely well. So, a heartfelt thank you to everyone. – D.C.

  • Hospital Department Team Challenge plaque

Co-captains of team “Baby, I Was Born to Run!!!” Kayla Toplis and Krissy Young exceeded their team goal to raise $26K for the 2022 Nature’s Emporium Run for Southlake! This year, they raised a total of $30,580 to support Southlake. We proudly presented Krissy and Kayla on behalf of their team with the “Hospital Department Team Challenge” plaque! Kayla and Krissy both have a strong connection to Southlake and run for different reasons, but both run for the same cause: the Maternal Child Program at Southlake. 

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Southlake partners with World-Renowned Cancer Care Centre 

Yesterday we announced that the Stronach Regional Cancer Centre at Southlake is the first organization to join the Princess Margaret Cancer Care Network, which will bring resources from one of the top five cancer centres in the world to patients at Southlake. 

This partnership will lead to improved access to care for Southlake’s patients, and more rapid dissemination of clinical guidance, advanced technologies, education and innovations to advance cancer care across our York Region and South Simcoe County. Thank you to Southlake’s cancer team for making this partnership happen. 

For more details of this announcement click here: https://southlake.ca/news/southlake-partners-with-world-renowned-cancer-care-centre/ 

  • Southlake Nursing Career Event 

Do you know someone who is new to nursing or thinking about a career change? Southlake is hosting an in-person career event on June 15 in the East parking lot (outside near the cafeteria). Attendees will be able to interact with various program professionals who are looking to hire. This event will feature mini sessions to help new grads navigate professional development in their careers, understand the vast opportunities in nursing and lead them to a fulfilling position in nursing at Southlake. Please be sure to spread the word to your friends who may be interested. Visit https://southlake.ca/career-event/ for full details. 

  • Implementing a new approach to care 

In alignment with Southlake’s strategic goals to champion a culture of exemplary care and deliver clinical excellence, as well as create an environment where the best experiences happen, the staff of the Transitional Care Unit (TCU) are implementing Gentle Persuasive 

Approach. All staff are participating in this innovative dementia care education curriculum based on a person-centered care approach. The course includes respectful self-protective and gentle re-direction techniques for use in situations at risk. This investment in our amazing staff on the TCU is to help support their practice and role when caring for some of our most vulnerable patients who experience behavioural and psychological symptoms of dementia. 

Way to go TCU staff! 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Thank you, for all the assistance you have provided to me both personally and for the organization.  I recently returned on-site from parental leave and you were a welcome face in helping me set up my badge and get reoriented – thank you!!  Furthermore, you have been a total rock star in getting new hires set up with a badge and access on-site.  You have been very responsive to our numerous emails and supportive in helping me navigate my new role – it is much appreciated.  Your positive energy and commitment to a great employee experience is outstanding – so THANK YOU!

To: Lisa Beaver

From: Heather Wassink 

  • Grateful Patient Highlight

I had to visit the Emergency Department on Sunday. I just wanted to let you know that I couldn’t have had a better experience. Everyone I dealt with was incredibly nice. We’re all in close quarters so you can’t help but overhear things and all the staff treated the patients with empathy and kindness. It was amazing. – P.M.

  • Combat stress and improve your well-being with Mindwell for Healthcare Workers 

Mindwell for Healthcare Workers is a free course from Wellness Together Canada for all healthcare workers in Canada. Those who took the program highly recommended it and commented on the sense of community it provided and the opportunity to apply the tools learned in all aspects of life to decrease stress, improve relationships and overall wellbeing. If you are interested, please click here to learn more or register. 

  • Fun Fact Friday

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Southlake paediatric champion celebrates the end of his cancer treatment 

Congratulations Atticus, who celebrated the end of his cancer treatment with his family last Friday. To commemorate the moment, Atticus rang the York Regional Police Be A Hero Bell at Southlake’s Paediatric Oncology Clinic. Atticus is a champion of Southlake and has raised more than $10,000 for Southlake through Atticus’ Annual Golf Tournament. Thank you, Atticus, for being a Southlake champion! 

Read more about his journey here: http://ow.ly/xVkl50JjL20 

  • Happy Pride month!

Together we’re celebrating diversity, history, courage, and advocating for the rights of the 2SLGBTQ+ community members. Here at Southlake, we’re committed to creating a more inclusive and equitable space. On June 1, we raised our Pride flag to show that we stand with the 2SLGBTQ+ community and that we are by your side. 

  • Safe Space at Southlake 

During Pride Month last year, Southlake introduced Safe Space. We heard such great feedback about this initiative that we are bringing it back for 2022! The space will be a welcoming, supportive, and safe environment to have healthy conversations, learn and express yourself. Staff are invited to drop by the safe space located in the library to learn more about pronouns, inclusive language and learn more about Pride month and the 2SLGBTQ+ community. 

 

  • June is National Indigenous History Month 

This is an opportunity for Canadians to recognize and celebrate the heritage, cultures and outstanding contributions of First Nations, Inuit and Métis peoples in Canada. Southlake is committed to actively participating in the Truth and Reconciliation process, and we invite all staff to learn about and celebrate the unique heritage, language, cultural practices and spiritual beliefs of First Nations, Inuit and Métis peoples. 

  • Last call for bids for Southlake’s Walk for Cardiac Rehab 

Southlake’s Cardiovascular Prevention and Rehabilitation has so far raised more than $9,000 for The Beat Goes On: The Walk for Cardiac Rehab 2022. Although the event ends tonight, the online auction is still available for bidding until 9 p.m., Friday, June 3. The auction includes a golf set, gift cards for local services, appliances and much more. Bid today! For more information on The Beat Goes On: The Walk for Cardiac Rehab 2022, click here. 

  • Wellness Week at Southlake 

This week we celebrated Wellness Week at Southlake! This was an initiative introduced by Southlake’s Occupational Health, Safety and Wellness team to show our appreciation for Southlake’s hardworking and dedicated staff. Wellness activities were featured all week long, including the Wellness Cart bringing healthy snacks and tea to units, the Wellness Place where staff could share their input, stretch breaks and an impromptu Zumba session! We hope you had a chance to take part in the activities and it brought a moment of fun to your workday.  Thank you to our wellness team for organizing this great initiative. 

 

  • Southlake team highlight 

From: Dr. May-Sann Yee, Staff Cardiac Anesthesiologist, Department of Anesthesiology 

I would like to express my appreciation to the team who recently helped with the emergent OR paediatric case that was transferred to SickKids. 

Thank you to Trish, Tracy, Nicole, Sam, Stephanie, the PACU nurses and others for your superb OR support. To Dr. Chris Coutinho for coming back in to help with CVOR and to Dr. Ian Whatley for his excellent surgical repair under some pressure. Thank you to Andre for his top-notch RT support. And a round of applause to Dr. Haotian Wang for his astute diagnostic acumen, leadership, crisis management, and calm demeanor throughout.   

It was so great to see the team pull together in this emergency situation. I am grateful to have such amazing colleagues. You should all be proud of yourselves for the work you did and continue to do for patients at Southlake.

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Thank you for finishing your clinical curriculum well in advance of the deadline! 100% compliance for the CVS RPN’s! 

To: Trista Price, Shannon Williamson, Sarah Meeke, Lynn Bagg and Harold Ocampo

From: Melissa McBurney 

  • Grateful Patient Highlight

My husband has spent 2 stretches in the ICU in the last 6 months and I want to commend the outstanding staff in that unit. WITHOUT EXCEPTION we have experienced professionalism and just plain kindness from all who work there. Please pass on our thanks for their outstanding care.  – K.K. 

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

Southlake has donated a truckload of medical equipment and supplies to support the people of Ukraine through a staff-led initiative with the Canada-Ukraine Foundation. Anastasia Vlassov (Shvets), a Registered Nurse in Southlake’s CICU who was born in Kyiv, Ukraine, was instrumental in making the donation happen. Working with Southlake’s Facilities and Biomedical Engineering teams, Anastasia was able to organize an in-kind donation of equipment the hospital recently removed from use or replaced with updated technology, including ventilators, patient monitors, defibrillators, ultrasound machines and more. Thank you to Anastasia, Southlake’s Biomedical Engineering team and Southlake’s Receiving team for helping to load the donation truck with items. Read full story here.

  • Dr. Charmaine van Schaik appointed to Vice-Chair, POGO Board of Directors 

Congratulations to Dr. Charmaine van Schaik, Physician Leader of Southlake’s Maternal Child program who has been appointed to the new role of Vice-Chair of the Paediatric Oncology Group of Ontario (POGO) Board of Directors. Read more about her role and how she actively collaborates to achieve an excellent childhood cancer care system. 

Congratulations to Guangxia Meng, NP, for receiving a Nursing Now Ontario Award from the Registered Practical Nurses Association of Ontario (WeRPN), The Registered Nurses’ Association of Ontario (RNAO), and the Ontario Nurses’ Association (ONA). Read Guangxia’s story in the Toronto Star here. Recipients of the award were selected by a panel of nurses based on having demonstrated the qualities of an exceptional nurse – high professional standards, superior clinical skills, and a compassionate practice. Guangxia was selected as a recipient out of over 400 nominations!

  • Southlake receives Healthiverse Heroes Award 

We’re excited to announce Southlake has received a Healthiverse Heroes Award from Dr.First, which honours organizations for using technology in innovative ways to break through the information silos that get in the way of clinical collaboration and patient care. Southlake received this award for our ongoing work to improve the way that we complete the best possible medication history when a patient is admitted to Southlake. We’re focused on providing high quality and safe care, while also improving patient experience and efficiency. Read more about this award. 

  • Nature’s Emporium Run for Southlake a great success thanks to you!

You may have run, walked, participated virtually or joined us in person – you helped make the 2022 Nature’s Emporium Run for Southlake a tremendous success. Together, we raised close to $400K in support of Southlake! 

If you missed the event on April 24 you can watch the highlights in the video below.

 The winner of The 2022 Nature’s Emporium Run for Southlake’s Mayor’s Challenge is ‘Team Aurora’, raising a total of $51,235 this year! We are happy to present this trophy to Mayor Mrakas on behalf of Team Aurora for the fourth year in a row. 

Save the date for the Nature’s Emporium Run for Southlake on Sunday, April 30, 2023. 

  • Southlake Family Health Team residency graduation

Congratulations to the 2022 graduates of the Family Medicine Residency Program at Southlake! Over the past two years, the residents have provided exemplary care for the Newmarket and surrounding communities.  We wish them all of the best in their future careers as primary care physicians.

  • ArtWorks For Cancer transforming clinical areas into warm and healing spaces for patients  

The Stronach Regional Cancer Program has been working together with a not-for-profit called ArtWorks For Cancer whose mission is to bring works of art to cancer treatment units in hospitals across Ontario, transforming clinical areas into warm, hopeful and healing spaces for patients, their families and health-care providers.   

A working group was created to curate the art for the program.  When the cancer centre was designed, the architect’s vision was to make the space less clinical by allowing for opportunities to bring nature inside.  For this reason, when you walk through the building, there are large windows, gardens, wood and rock accents.  The interdisciplinary working group considered this when selecting pieces of art for installation. 

In May, after a year of planning, Artworks for Cancer brought in a team of professional art designers and installers to hang almost 50 pieces of art. 

Thank you to the members of the working group, the Artworks for Cancer Foundation and to the Canadian artists who donated their work, allowing us to transform our space. The working group included: Julia Brown (Regional Lead – Person Centred Care), Annemieke Horgan (Patient and Family Advisor), Sheila Dobson (Patient and Family Advisor), Dr. Woodrow Wells (Radiation Oncologist) and Janice Dawes (Southlake Foundation Board Member). 

  • May is Speech and Hearing Month 

Speech and Hearing Month raises awareness of communication health. At Southlake we have an awesome team of Speech Language Pathologists & Communicative Disorders Assistants ensuring our patients are communicating effectively and optimizing their quality of life. 

  • Cancer Centre staff receive Certified Health Executive Certification 

Congratulations to James Loudon, Manager, Radiation Therapy and Julia Brown, Manager, Cancer Prevention and Screening, for achieving the Certified Health Executive designation! This designation demonstrates leaders’ commitment to lifelong learning and to remaining current in their chosen profession, as well as a commitment to the health leadership profession.

  • Grateful Patient Highlight

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

 Thank you very much for accommodating students like me. I really appreciate your support during my time at ADC. All the best! 

To: Tricia De Mel, Rosalie Rayos, Rhonda Montgomery, Marjan Alavi Nejad, and Janet Jonkman 

From: Chloe Hechanova 

  • Bike to Work Day is back! 

Are you ready to bike to work? Smart Commute Central York is back with their in-person Bike to Work Day event at Riverwalk Commons in Newmarket, rain or shine! Join on Monday, May 30 from 7:30 a.m. to 9:00 a.m. to enjoy some amazing exhibitions, giveaways, draw prizes and free T-shirts to the first 100 participants. 

We hope you join in the fun! Happy cycling! 

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

Friday, May 20

  • Personal Support Worker Day – May 19 

May 19 was Personal Support Worker Day. At Southlake our Personal Service Partners provide support throughout the hospital, playing an important role in helping patients with their daily living needs. We are so grateful to have them on our team. Thank you to each of our PSPs for everything you do!  

  • May is Physiotherapy Month 

We have over 40 physiotherapists at Southlake helping patients maintain and improve their physical wellbeing and manage and prevent injuries across all ages. Thank you to our physiotherapy team for all you do for our patients. 

  • Southlake Hero Kayla  

A grateful patient made a donation on Kayla’s behalf to Southlake Foundation. 

Kayla is a Medical Radiation Technologist who has been working at Southlake in the Diagnostic Imaging Department for three years. She is also a University of Toronto nursing student doing her placement in pediatrics. 

Kayla has worked hard throughout the pandemic and has seen a lot throughout her time here. We are so grateful to Southlake Heroes like Kayla who truly make a difference in patients’ lives each and every day. 

  • Certified Health Executive Certification 

Congratulations to Liz Lalingo, Director, Regional Cardiac program and ICU for achieving the Certified Health Executive designation! This designation demonstrates leaders’ commitment to lifelong learning and to remaining current in their chosen profession, as well as a commitment to the health leadership profession. Congratulations Liz! 

  • Thank you, Elections Ontario 

If you walked past Southlake’s main lobby earlier this week you may have noticed Bev and Keith from Elections Ontario set up to help facilitate inpatient voting in the upcoming provincial election. Thank you, Elections Ontario and Bev and Keith for offering this important service to patients in hospital who otherwise may not have a chance to vote. 

  • Southlake Foundation introduces TipTap Pay  

Southlake Foundation has introduced TipTap Pay – a convenient way for people to donate $5, $10, and $20 to support Southlake’s most urgent needs! There are two “tap to give” stations located around the hospital, one in front of the Tim Hortons and another located in the Cancer Centre Lobby.  

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

“Thank you for all the support and expertise you provided for Patient Experience Week and National Volunteer Week 2022! Your small yet mighty team continues to amaze me. Always willing to help, have a quick turnaround and you think of everything! With the volume of work and activities your office manages you always make time for all and are such a pleasure to collaborate with. We are incredibly lucky to have you both here.” 

To: Danae Theakston and Lindsey Furlanic
From: Michelle Sheridan 

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Bird Mechanical Ltd. Donation to Southlake Nurses 

Bird Mechanical Ltd. supports leading edge care, close to home for the second year in a row with a generous donation of one hundred, $100 gift cards to The Keg to the dedicated frontline caregivers at Southlake during National Nursing Week! 

  • Grateful Patient Highlight 

I had surgery and would like to extend my thanks to all those involved in my pre-op and surgery. I wish I had asked for names so I could recognize people more specifically. From the nurse that called me to do my pre-op intake, to the nurse on the surgery floor who completed my intake, thank you. To all those in the operating room and the follow up nurses in recovery, thank you. A special thank you to the anesthesiologist. Her calm and comforting demeanor were very much appreciated…I felt I was in the best of hands. Many thanks to all.  

– K.H. 

  • Happy retirement, Marlene! 

Marlene Will is retiring from her role as secretary with the Assertive Community Treatment Team (ACTT), in the Mental Health Department at Southlake. Marlene began her career at Southlake in 1984, initially in telecommunications before joining the Mental Health program as Unit Clerk on the inpatient unit. Marlene transitioned to full-time secretary supporting the ACTT when it opened in Keswick in 2000. She has been an integral part of the team since the program’s inception and the team says that her enthusiasm, organizational skills, and kindness will be sorely missed.  

Marlene is looking forward to travelling and spending time with her family and friends. She says that she is grateful to have had such a long career at Southlake and will leave with many lovely memories. Wishing you the best, Marlene! 

Friday, May 13

  • National Nursing Week

National Nursing Week runs from May 9 to 15, and International Day of the Nurse is May 12. The theme this year is #WeAnswerTheCall and was developed by the Canadian Nurses Association to showcase the many roles that nurses play in a patient’s health-care journey. The pandemic brought to light the courage and commitment that nurses bring every day. Thank you to our hardworking, compassionate, and skilled nurses at Southlake for answering the call every day and provide the best care possible to our patients.

  • Sharing Nursing Stories

Throughout Nursing Week, we wanted to share incredible nursing stories from across Southlake. We asked staff from across Southlake to share stories of how they or their colleagues have #AnsweredTheCall. Read their stories here: https://southlake.ca/news/how-southlake-nurses-answer-the-call/

 

  • 2022 Nursing Now Ontario Awards celebrates nursing’s best

Congratulations to Guangxia Meng, NP, for receiving a Nursing Now Ontario Award from the Registered Practical Nurses Association of Ontario (WeRPN), The Registered Nurses’ Association of Ontario (RNAO), and the Ontario Nurses’ Association (ONA). Winners were selected by a panel of nurses based on having demonstrated the qualities of an exceptional nurse – high professional standards, superior clinical skills, and a compassionate practice. Guangxia was selected as a recipient out of over 400 nominations!

Guangxia thanks Southlake for 18 years of support, as well as her managers and coworkers. She also sends a special thank you to Southlake Foundation for supporting her continuing education.

 

  • Nursing Week poutine truck

A big thank you to Southlake’s Nursing Council for organizing free poutine for Southlake staff on Tuesday in honour of Nursing Week!

  • Southlake Physician featured on Shine podcast

This week, Dr. Bimpe Ayeni was featured on York Region District School Boards Podcast Shine. She spoke with them about her career, diversity, inclusion & challenging yourself to be the very best version of yourself! Click here to listen.

 

  • May 10 is Physiotherapy Assistant (PTA) Day

PTAs are vital to our team at Southlake. They assist with many treatments to ensure optimal patient outcomes. We are lucky to have over 20 dual trained Occupational Therapy Assistants and PTAs working at Southlake, caring for patients across the organization.

  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.

“Marissa’s leadership and advocacy work related to MAiD has had an immeasurable impact on the health care experience for a countless number of patients and their families. Her commitment to establishing a MAiD program has also had a significant impact on the clinicians at Southlake who provide care to patients with serious illness. Her nursing care is patient focused above all else.”

To: Marissa Weiler
From: Dr. A Kassam

 

  • Recognizing Southlake Staff

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca.

 

  • Grateful Patient Highlight

My family and I had a great experience at the COVID-19 Assessment Centre, thanks to a very skilled nurse. This can be a stressful experience for a 4-year-old, having experienced multiple PCR tests and knowing it can be painful. Stacey, a nurse in the COVID-19 assessment centre, has extraordinary skills at dealing with children and making them feel comfortable, and making them feel part of the process! We are so grateful Stacey helped our daughter during this stressful time! – A.N.

 

  • McHappy Day

The community at large turned out in droves to support Southlake on McHappy Day on May 11. Proceeds from every food and beverage purchased supported Southlake’s Maternal Child Program! Thank you to McDonald’s Canada for supporting Southlake!

Friday, May 6

  • National Nursing Week

National Nursing Week runs from May 9 to 15. The theme this year is #WeAnswerTheCall and was developed by the Canadian Nurses Association to showcase the many roles that nurses play in a patient’s health-care journey. The pandemic brought to light the courage and commitment that nurses bring every day. We are excited to celebrate Southlake’s hardworking, compassionate and skilled nurses at Southlake and all you do to provide the best care possible to our patients. Keep an eye out for activities planned throughout the week! 

  • Homeward – Southlake Foundation’s new Maternal Child fundraising initiative 

To inspire the support of our communities, an anonymous donor will generously match all gifts made to Southlake’s new Maternal Child fundraising initiative – Homeward. This thoughtful donor will match donations made to the Initiative, dollar for dollar, up to $1 million, doubling the impact of donations. 

With community support, Southlake is raising $2 million to give our clinical teams the latest tools and equipment to support families and babies on their journey home. 

  • National Physicians’ Day 

While National Physicians’ Day on May 1 in Canada is an opportunity for us to celebrate the impact that physicians at Southlake have, we all appreciate that their knowledge, compassion and collaboration has a massive impact at our organization every day of the year. Thank you to every physician at Southlake for all you do! 

In honour of Doctors’ Day this week, we shared stories about some of our amazing physicians at Southlake.  

  • Dr. van Schaik, Physician Leader, Maternal Child Program, has provided expert insights throughout the pandemic. We’re grateful for her support and expertise. Click here to watch her latest interview. 
  • For anyone, the thought of surgery can be scary. Thankfully for our community we have physicians like Dr. Peniston, who provide leading edge, compassionate care. Click here to read. 
  • Five of the seven Ayenis are doctors, and three of them practice at Southlake. Their family journey might seem somewhat unconventional, but it’s the details that bring it to life. Read it here. 
  • Dr. Carolyn Teng is a cardiac surgeon, and one of the few experts in the province performing minimally invasive mitral valve repair and replacement surgery. Read more about this innovative procedure here. 

  • Perfusion Week
It’s Perfusion Week, which commemorates the work and contributions within the perfusion community. Perfusionists play a critical role during cardiovascular surgery, assisting the surgeon by managing the physiological needs of each patient. Cardiovascular perfusionists operate specialized equipment to support or replace heart and lung function during cardiovascular and thoracic surgical procedures, utilizing the heart-lung machine and other artificial circulatory and respiratory support devices. There are just over 300 clinical perfusionists in Canada and seven work at Southlake. Thank you, perfusionists! 
  • Asian Heritage Month

May is Asian Heritage Month, an opportunity to celebrate the contributions that Canadians of Asian descent have made, and continue to make, to our country’s growth and prosperity. 

The theme for Asian Heritage Month 2022 is “Continuing a legacy of greatness”. This month is a reminder for all Canadians to come together to combat anti-Asian racism and discrimination in all its forms. 

  • International Day of the Midwife 

International Day of the Midwife took place on Thursday, May 5. Thank you to the amazing midwives who practice at Southlake and in our community for providing high-quality care to pregnant patients and their babies. 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Cindy, you are worth your weight in gold. You are a pleasure to work with. 

To: Cindy Pierre
From: Mona O’Boyle

  • Recognizing Southlake staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Grateful patient highlight 

Dr. Jay Silverstein has the very best bedside manner. After taking a detailed history and examination he gave me his findings and recommendations and I am most appreciative of his time. The hospital is blessed to have such an amazing doctor working in Emergency. Thank you, Dr. Silverstein and Southlake.

– M.D.

Friday, April 29

  • Patient Experience Week & Volunteer Week 

This week at Southlake we celebrated two very important weeks. Patient Experience Week and Volunteer Week took place from April 25-29, and we took the opportunity to thank our staff and volunteers for everything they do for patients every day. A special thank you to our Patient Experience team for their work in arranging an incredible week for Southlake staff and volunteers! 

  • Nature’s Emporium Run for Southlake 

The Nature’s Emporium for Southlake has raised more than $330,000 and counting for Southlake! There’s still time for you to donate, fundraising is open until May 13: http://ow.ly/KnJs50ISLJu.  
 
“This event would not be possible without all our communities’ support, and we are so grateful,” says Jennifer Ritter, Southlake Foundation President and CEO. “Over the last ten years, the event has raised more than $2.3 million to support Southlake. And while the ongoing pandemic has undoubtedly presented a challenge to many events, the Nature’s Emporium Run for Southlake has risen to the occasion.” 
 
A special thank you to our title sponsor, Nature’s Emporium. We are thrilled with the positive impact we have made in our community together through this long-lasting partnership. 
 
Read more: https://lnkd.in/eAkAkPrT    

  • National Physicians’ Day 

May 1 is National Physicians’ Day, an opportunity to recognize the extraordinary people who choose to serve in the profession of medicine. On May 1, please take a second to thank and celebrate the incredible physicians at Southlake for their tireless efforts on the frontline. 

  • Administrative Professionals’ Day
On April 27 we celebrated Administrative Professionals’ Day. Thank you to all the amazing administrative staff across Southlake who work so hard every day to create an environment where the best experiences happen. You are vital to our organization and ensure our smooth operation. We appreciate you!
  • Cancer Month

When you hear the words “it’s cancer” life is never the same. But what our patients will tell you is that when you’re faced with that diagnosis, Southlake’s Stronach Regional Cancer Centre is where you want to be. April is Cancer Awareness Month. To hear more about Southlake’s Stronach Regional Cancer Centre and to view the full video visit: http://ow.ly/NpvG50IUzUs.  

Donate today to support the most urgent needs of Southlake’s Regional Cancer Program: www.southlake.ca/donate  

  • A New Southlake

Yesterday the provincial budget was announced and included a reference to the recent $5M announcement to support Southlake’s exciting plan to build a new hospital and redevelop our existing site. To learn more about this exciting announcement visit www.anewsouthlake.ca.

  • Volunteers going above and beyond

Frank Britt, a volunteer in our Cardiovascular Prevention & Rehabilitation Program, had an idea. It was a simple idea, but he believed it could save a life – attach a small canister containing two 81mg aspirin to his key chain. Aspirin can be used in the initial stages of a heart attack to help reduce blood clotting and potentially lessen the severity of their outcomes. He then realized this is something others should do so he approached the program about it. The program thought this was a great initiative and now the canisters that Frank imagined are included as part of the annual “Beat Goes On, Walk for Cardiac Rehab” fundraiser.  

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Thank you for all you do! You have one of the hardest jobs! Thank you for listening, supporting and encouraging us. You wear many hats, and we admire how well you trouble shoot and run our hospitals. We love Cancer Care nurses! 

To: Grace Bent, Diane Cole, Sam Bunjevic and Marie Devald
From: Alex Munoz

  • Mental Health Week

May 2-8 is Mental Health Week and this year’s theme is “This is empathy”, with the tagline: #GetReal about how to help.  

  • Sometimes the best way to help someone is to make them feel seen and heard.  
  • If you have a friend who is struggling, you don’t need to solve all their problems. Understanding is a solution on its own.  
  • Before you give advice, listen. Empathy requires listening to someone and truly hearing what they are saying. Before you weigh in, tune in. 

Empathy is a skill and it’s something that you can learn. For more information visit www.mentalhealthweek.ca. 

Southlake’s amazing mental health teams help patients through a difficult time in their lives, and they are here for you, too. 

  • Recognizing Southlake staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Grateful patient highlight 

I would like you to know that I had the pleasure of speaking with Sandra Reid, a Care Coordinator in the Stronach Regional Cancer Program at Southlake, who helped me through a very stressful situation concerning the drug I am on. Sandra was very professional and caring and managed to eliminate much of my stress by taking control of the problem and working out a solution. I am so appreciative for her assistance and her compassion. I am very thankful and grateful for her help.  

– V. P. 

  • Southlake 50/50 Raffle

Congratulations to Early Bird Draw Winner David Hetherington, a Pharmacist at Southlake!  

Every ticket purchased will help where it is needed most: supporting Southlake’s front-line caregivers with additional resources and equipment they need to deliver leading edge patient care, close to home. Don’t miss out – get your tickets today! www.southlake5050.ca  

 

  • Songs of encouragement from the SRCC PFAC

As proud members of the SRCC PFAC team, we wanted to take this opportunity to celebrate, appreciate and recognize the work you always do to support our patients and families.

We know that the past two years have been challenging and we wanted to send you some songs to brighten your day, put a smile on your face and add some pep to your step.  We won’t judge you if you dance.

Here are our top three songs:

  1. Fight Song – Rachel Platten (https://www.youtube.com/watch?v=xo1VInw-SKc)
  2. Unwritten – Natasha Bedington (https://www.youtube.com/watch?v=b7k0a5hYnSI)
  3. Happy – Pharrell (https://youtu.be/ZbZSe6N_BXs)

To access the full Spotify playlist, click here – https://open.spotify.com/playlist/1CdMLau2MIAFRuNLJUoTFJ?si=q3bfr3RHTdKwWbjZTGI4Qw

This playlist will be accessible with a free, Spotify account.

Thank you again for all that you do for our patients and their families.

Friday, April 22

  • Patient Experience Week/Volunteer Week 

Next week is Patient Experience Week and Volunteer Week! To celebrate we have a list of exciting events taking place across Southlake. Keep an eye on your email for details.

  • Easter Bunny visit 

Thank you to Crystal Minister, Food Services Associate, for spreading cheer to staff and patients on Easter Sunday by dressing up as the Easter Bunny! Crystal has been doing this for the past few years and visits Paediatrics, TCU, MCC and RNU in her costume to bring lots of laughter. 

  • Congratulations Mary McCarthy on first scientific paper 

Congratulations to Mary McCarthy, NP, for publishing her first scientific paper on referral bias in coronary microvascular dysfunction, facilitated by an RNAO research fellowship. Mary has been an NP in the Cardiovascular Integrated Physiology Unit at Southlake since its inception and has grown into a world expert in the field. She is one of only two Canadians on the International Microvascular Network and has been focusing on the principles and practicalities of creating a microvascular centre of excellence. She also consults internally on technical content for microvascular educational materials. Congrats Mary! 

  • Owning our role to improve the system 

Congratulations to our Medical Radiation team for having their abstract Optimizing Radiation Therapy Data Submissions Through Care Plans: Implication for Funding accepted to be presented as a poster at the Canadian Association of Radiation Oncology Annual Scientific Meeting. The incredible work of this group showcases Southlake’s dedication to our strategic goal: Own our role to improve the system. 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

In February 2022, a bad winter storm and car troubles left me unable to make it to my meeting and clinic at Princess Margaret Hospital. After searching for every possible solution, I reached out to my colleague Dr. Conrad to see if she would be able to attend on my behalf. I wasn’t sure she’d be able to do it as she has her own personal and career priorities, but without hesitation she offered to attend the meeting and clinic. Dr. Conrad helped by not only changing her regular schedule but also by sacrificing her time and energy. This showed me exactly to what extent we are part of a team and that we are here for each other. As oncologists working for a busy department with many acutely ill patients, we face a lot of challenges in our daily lives. When we add the COVID-19 pandemic issues and the problems that it added to our workplace and family, showing passion, and helping each other as a team is of greater importance than ever. I observed a great degree of kindness, passion and understanding among the oncology team during the last few years.  

To: Dr. Tatiana Conrad
From: Dr. Moji Taremi 

  • Congratulations to our Southlake 50/50 raffle jackpot winner! 

Abby F. won the Southlake 50/50 Raffle jackpot of $12,905. She is a Patient Services Partner right here at Southlake. Congratulations, Abby. 

Thank you to everyone who purchased tickets to Southlake’s 50/50 Raffle. Funds raised through this raffle will help where it is needed most: supporting Southlake’s front-line caregivers with additional resources and equipment they need to deliver leading-edge patient care, close to home. 

Our next raffle is currently underway. Don’t miss out, get your tickets at www.southlake5050.ca. 

  • Recognizing Southlake staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

Last week we featured members of our Medical Laboratory team in recognition of National Medical Laboratory Week. Learn more about our great Laboratory team members Ian, Maria and Elizabeth 

  • Grateful patient highlight 

Before surgery I had a terrible panic attack and the nurses who were on staff that morning were so caring and kind. One nurse stayed with me and helped me focus on deep breathing for several minutes. Having a panic disorder and being triggered by surgery is really hardhorrific, but the entire team that day listened to me, helped me and cared for me. I am deeply grateful to the surgeon, the anesthesiologist and the entire nursing staff on that morning.  

– A. H. 

  • St. John Ambulance Therapy Dog visit 

The St. John Ambulance Therapy Dogs were back at Southlake this week to help cheer staff up and decompress. Check out the photos and stay tuned for more visits in the future!

  • Congratulations to the Gestational Diabetes Remote Care Monitoring Team 

Congratulations to the Gestational Diabetes Remote Care Monitoring Team for all their success in launching a new pathway of care! Over the last six months 112 patients have received dedicated care from this team. Access to remote care has significantly reduced the number of patients who are lost to follow up and has also reduced the number of endocrinologist visits required for these patients. The team was invited to share their great work with digital leaders across the province as they participated in the Ontario Health Spotlight Presentation Series on April 21/22. The GDM Remote Care Monitoring Team members are Michelle Gotkind, Erin Zindoga, Olivia Siswanto & Rachelle O’Neill. 

Friday, April 8

  • Grateful Patient Story 

“On Saturday night, my mother Sarah Moore had to go to the emergency department because of a fall at home. With the current restrictions, her family was not able to be with her. At some point during all the testing someone noticed Saturday was my mom’s 84th birthday and a few of the staff sang her happy birthday. It was so heartwarming that in the midst of what must be unbearable exhaustion for all health care workers, they took the time to celebrate her. Even when she was leaving, and my sister was helping her into the car, staff continued to wish her a happy birthday as she left! Health care is part of our community and I’m thankful for those who have served so faithfully, especially through COVID!” 

-Irene Moore

  • Oncology Nursing Day 

Tuesday, April 5th was Oncology Nursing Day, a day to recognize the critical role oncology nurses play in patient care. The theme this year is ‘Together Again: Connection, Reflection, and Celebration’. We honor them for their commitment, dedication, and passion for helping those in need. Oncology nurses play a key role in their patients’ cancer journey from explaining a diagnosis to providing guidance through treatment, celebrating victories, and comforting patients and families through unimaginable setbacks. 

Even when faced with the most difficult situations, oncology nurses remained fearlessly committed to providing compassion and comfort to our patients. Never has there been a greater demonstration of oncology nurses’ fierce commitment to patients with cancer as in this past year.  

This year more than ever, we want to thank you for your dedication, and commitment to providing high-quality patient-centered care! 

 

  • National Medical Laboratory Week 

April 11-16 is National Medical Laboratory Week! There are 48 Medical Laboratory Technologists, 50 Laboratory Technicians, 3 Pathologist Assistants and 9 Pathologists at Southlake. They work on the frontlines on patient units, as well as behind the scenes performing millions of tests every year to help diagnose everything from cancer to diabetes to COVID19. Medical Laboratory Professionals at Southlake report more than 2.5 million tests per year. When you see a Medical Laboratory professional around the hospital be sure to say thank you! 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Hi Lindsey & Sandra, we wanted to recognize the two of you for demonstrating Always With Compassion. You both were extremely helpful, understanding, and courteous in helping update the Core Curriculum timeline information. You did not hesitate and just asked “how do we help” and completed it quickly. Thank you so much for supporting us through this update and sharing the communication. 

To: Lindsey Furlanic and Sandra Divalentin 

From: Tracy Parish and Emma Buckingham 

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Grateful Patient Highlight 

In coming to Southlake for surgery and follow up therapy last year, I have seen the constant hassle that the pandemic workers have had to deal with for the past two years as they greet new arrivals and try to explain the constantly shifting procedures. Please let your staff know that we support our incredible hospital and the work that they do at Southlake every single day. Thank you! 

-L.H.

  • George Markow receives Good Citizenship award for walking for Southlake

A day before his 101st birthday, Newmarket’s walker for COVID-19 research George Markow received the Ontario Medal for Good Citizenship award by Ontario Lt.-Gov General Elizabeth Dowdeswell in a virtual ceremony. Just before his 100th birthday, Markow pledged to raise money for COVID-19 research by walking a kilometre a day for 100 days, for a total of 100 kilometres, in the courtyard of his Newmarket retirement home, the Roxborough. Markow raised more than $180,000, including a donation of $100,000 from the Galt Family Foundation, in support of pandemic research at Southlake and Sunnybrook hospital in Toronto. Read the story here.  

Friday, April 1

  • Thanking Southlake Staff 

Every day our staff do incredible work, and we are so thankful for all they do. As a small way to show how thankful we are, we recently installed these beautiful elevator wraps, so they are reminded every day, what a difference they are making. #byyourside 

  • We Stand with Ukraine

As a small way to show our continued support to Ukraine, we’ve lit up our bridge blue and yellow. We will continue to stand with Ukraine in their fight for their right to live free and in peace in their own land.   

  • St. John Therapy Dog Visit 

The St. John Ambulance Therapy Dogs will be stopping by Southlake on April 6 from 12 – 2 p.m. to help cheer staff up and decompress during their busy day. Staff can have a 10-minute visit in order to allow as many visits as possible. The therapy dogs will be back in the coming weeks so keep an eye out for updates. 

  • Southlake Community OHT Seeking Patient, Client and Caregivers to inform and help improve the health of their communities 

Through our partnership with the Southlake Community Ontario Health Team, we are excited to announce that they are seeking patient, client, caregiver, and community members interested in sharing their experiences of using and/or interacting with health and social services to inform and improve the way people access and receive care. The Southlake Community Ontario Health Team welcomes and encourages participation from people of all ages, backgrounds, and experiences. If you know of any patient, client, caregiver, or community members who reside and/or have used health or social services in Aurora, Newmarket, Georgina, East Gwillimbury, and Bradford West Gwillimbury, please encourage them to get involved and share their valuable experiences. Currently, Southlake staff are not able to participate, but we encourage you to pass along the opportunity to those you interact with every day! For more information to get involved, please visit https://southlakecommunityoht.ca/engagement/. 

  • Young donor makes big difference in Southlake’s POGO Clinc 

It was a big week for Atticus at Southlake. At only four years old he has also made a big impact at Southlake. He rolled in delivering this incredible sensory cart made possible by donations raised through his “Atticus Annual Golf Tournament” to the Paediatric Oncology Unit. This sensory cart helps keep children calm and distracted during cancer treatments. Atticus was also the first one to try it during his LAST port flush treatment! Congratulations Atticus and we are also so grateful for all that you do for Southlake. 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Monique, I just wanted to thank you for your tireless support. You go above and beyond to support our management team and have been a great resource over these last few months. Moving into the management position has had its challenges, but your constant support and advice has made the transition smoother. Thanks for all you do. 

To: Monique Campbell

From: Sandra Payne

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Grateful Patient Highlight 

I just want to send a call-out to Sheila at Patient Connect. She was fabulous. Patient, helpful and extremely customer service oriented. It is so nice to experience someone as considerate and helpful as she is. Thank you, Sheila. You are a rock star!  

-K.W.

Friday, March 25

  • Southlake’s Virtual Community Town Hall  

On Tuesday, Southlake hosted a virtual community Town Hall to commemorate the second anniversary of the pandemic. Leaders across Southlake shared their reflections and perspectives from the last two years and looked back at the challenges and accomplishments of staff and physicians. 

We also discussed the hospital’s priorities as we look to a post-pandemic period of recovery, including the status of our Master Plan for a new hospital. If you were not able to join live you can watch it here: https://youtu.be/yLIgWFUpZMU  

  • Southlake’s security team receives Program of Distinction 

Congratulations to Southlake’s Security Department for recently being awarded the Program of Distinction Security Department Accreditation from the International Association for Healthcare Security and Safety (IAHSS). 

The Program of Distinction recognizes qualifying healthcare and safety departments that achieve and maintain a minimum level of certified officers, managers and directors within their security department. To qualify, 70% of security staff must hold an IAHSS certification. 

We are proud of the training and skillset our team has acquired. Thank you, Southlake Security, for everything you do to keep us safe. 

  • Pandemic Point of View

In early March we launched Pandemic Point of View – an opportunity for Southlake staff, physicians, and leaders to share their perspectives and reflections. This week we’ve highlighted our staff’s reflections on social media, including Debbie Fletcher-Queen, Data Administrator, Surgical Program. 

“There is no doubt this COVID-19 pandemic changed everything. Personally, I remember riding my bike in the early days of the pandemic on the near empty streets of Newmarket. It felt apocalyptic. I would wear my Southlake ID badge on the outside of my coat to ensure those around me knew I had a purpose in being out in the world. The Honk for Heroes community drive-by was incredible. The absolute love and support were palpable. I can still cry watching that video! To be alive at this time in history is remarkable beyond words; the strides in healthcare alone have vastly improved our mortality and morbidity rates. But there is nothing like the power of a pandemic to shake the very foundation of society. This is not necessarily a bad thing. As difficult as this pandemic has been, and I am very cognizant of the fact that I am not a client facing health care provider, it provides us with an opportunity to re-set. Re-set within the heath care setting, within our own lives here in Canada, and as global citizens. Because COVID-19 taught us there are grave gaps in our world, our humanity. But COVID-19 also taught us we are brave, resilient, and resourceful. I believe we have what it takes to bridge those gaps. Our tool? Hope.” 

Read more Pandemic POVs here: https://southlake.ca/news/pandemic-point-of-view/

  • Pharmacy Awareness Month 

March is Pharmacy Awareness Month! There are 53 pharmacists and 37 pharmacy technicians that work at Southlake. They work on the frontlines on patient units, as well as in the background, to ensure our patients get the lifesaving medications they need every day. They have a stressful job at times and the pandemic has added more challenges to their role as they’ve overseen COVID-19 vaccines, treatment, systems support, clinical trials and drug shortages. 

When you see a pharmacist or pharmacy technician around the hospital be sure to say thank you! 

  • Staff Retirement

Congratulations to Carol Williams, Manager of Professional Practice, Skin and Wound and Student Placements on her retirement from Southlake. Carol has been a nurse for 33 years. She started her career here at Southlake in 1999 on the Birthing Unit. Carol has held several positions in the organization; a RN on the Birthing Unit, a Nurse Educator, a Professional Practice Lead for BPSO and most recently the Manager for Professional Practice. She will be greatly missed by her Southlake family, and we wish her all the best in her retirement. If you are interested in participating in Carol’s retirement celebrations on Thursday, March 31, you can email jcampbell@southlake.ca for more information.

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Just wanted to send a shout out to pharmacist David Hetherington. He always goes above and beyond for his mental health patients, and has even personally picked up medications that patients needed to use in hospital from their group home, community pharmacy, etc. Great job, David! 

To: David Hetherington

From: Alena Saunders

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Grateful Patient Highlight 

I want to thank all the staff in the Emergency Department for the excellent care I received when I came in with a head injury on Thursday night. Everyone working was amazing from the doctor, the nurses, the ECG tech, the CT tech, the lab and the ambassador that came in the room. We are so blessed to have this amazing facility in our community. Thank you so very much 

-M.F.

Friday, March 18

  • Southlake’s Virtual Community Town Hall  

Southlake is hosting a virtual community Town Hall to commemorate the second anniversary of the pandemic on Tuesday, March 22, from 7 – 8 p.m. Leaders across Southlake will share their reflections and perspectives from the last two years and look back at the challenges and accomplishments of staff and physicians. 

We’ll also discuss the hospital’s priorities as we look to a post-pandemic period of recovery, including the status of our Master Plan for a new hospital. Questions can be sent in advance to questions@southlake.ca or asked through the chat during the session. Visit www.Southlake.ca/townhall for more information and to join on Tuesday. A recording will be shared afterwards if you are unable to join. 

  • Pandemic Reflections Staff Town Hall 

If you missed yesterday’s Pandemic Reflections Town Hall for staff and physicians you can watch it at Southlake.ca/recording. It was amazing to hear the different perspectives from leadership across all areas of the hospital, their stand-out memories, and about how the pandemic has affected them and their teams. The collaboration of everyone at Southlake was a theme throughout the town hall, as it has been throughout this pandemic.  

Thank you to our amazing staff for sharing your stories and the compassionate care you provide, every day, in the most difficult of circumstances. 

  • Pandemic Point of View

Last week we launched Pandemic Point of View – an opportunity for Southlake staff, physicians, and leaders to share their perspectives and reflections. This week we’ve highlighted our staff’s reflections on social media, including our Vice President, Finance, Technology and Innovation & Chief Financial Officer, Rob Bull’s Pandemic Point of View:

“The event I will remember most is the community and first responder drive-by outside the hospital. The early days of the pandemic were incredibly eerie, like the outside world had fallen silent. The hospital was quieter, roads and streets were empty, and stores were closed. To see and hear an explosion of colour and noise from our community in honour of hospital staff was incredibly moving and gave a real boost to everyone’s spirits.”  

Read more Pandemic POVs here: https://southlake.ca/news/pandemic-point-of-view/ 

  • After two years of virtual races, Nature’s Emporium Run for Southlake is excited to welcome everyone back in person on April 24 

After two years of virtual meetings and, yes, virtual races, the Nature’s Emporium Run for Southlake is excited to welcome everyone back in person on April 24 to participate in a 5km walk or run along Davis Drive and right past our hospital. Registration is open now! 

We are still offering a virtual participation registration if you’d still prefer to do your activity on your own time, like walking, running, swimming or cycling (it’s up to you). We’re building on our success in previous years to provide you with an option to participate virtually or in person. All registrants who raise a minimum of $150 will unlock our virtual classes during April. And regardless of which option you choose, funds raised will help support critical equipment needs. 

We all have our reasons to participate in Nature’s Emporium Run for Southlake on April 24. And you can register too at www.runforsouthlake.ca. 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

The Vascular Access Team wants to send a huge thank you to Dr. Chan and the Interventional Radiology Team for going over and above to accommodate a patient!  

To: Katie Armstrong, Kandyce Whitehead, Jillian Swindle, Heather Cowieson and Dr. Chan 

From: Michelle Sullivan 

  • Southlake Community OHT to open a COVID-19, Cold and Flu Care Clinic in Georgina 

The Southlake Community Ontario Health Team (OHT) is once again providing access to health care services within the communities it serves, with the launch of a COVID-19, Cold and Flu Care clinic in Georgina. The clinic opened, by appointment only, on March 17, 2022, and will provide in-person care for those experiencing moderate cold, flu, or COVID-like symptoms.  

The clinic will be operated by Southlake Community OHT partner Enhanced Care Clinic and GoToDoctor.ca and will be staffed by physicians, nurses, and healthcare professionals from the local communities. For more information visit www.southlakecommunityoht.ca/covid-19-cold-and-flu-care-clinic  

  • Southlake Foundation 50/50 Raffle 

Our next raffle starts TODAY! Will you be our next winner? 

Kimberley P. of Newmarket won the Southlake 50/50 Raffle Grand Prize Jackpot of $9,900! Congratulations, Kimberley! Thank you to everyone who purchased tickets to the Southlake 50/50 Raffle.  

Get your tickets here: https://www.southlake5050.ca/  

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Grateful Patient Highlight 

I just want to make sure that the hospital knows how very happy we are with the care that was provided to my father as he battled cancer for eight years. During that time, he was in the cancer centre weekly, and each time was met with kindness, compassion and gentle spirits. From the technicians who took his blood, to the volunteers, and of course the nursing staff. Everyone provided first rate care, week after week after week. Eight years is a very long time and yet in all that time he didn’t have a complaint about the staff and service they provided. I wanted to make sure you realize what a valuable asset you have in this team and hope this message reaches the proper people. In the current environment it is more important than ever that they realize how truly appreciated their work is. 

-K.U. 

Friday, March 11

  • Medicine is a family affair for the Ayenis 

Five of the seven Ayenis are doctors. Yes, you read that right. And of those five, three are currently practicing right here at Southlake. From Nigeria to Montreal, back to West Africa and then ultimately to Northern Ontario, the Ayeni family’s journey to medicine might seem somewhat unconventional. But as with any great story, it’s the details that really bring it to life. Learn more about this inspiring family and why they choose Southlake as their home: http://ow.ly/zwZu50IfYE9  

  • Introducing Pandemic Point of View 

Over the past two years of the pandemic, staff and physicians across our hospital have worked tirelessly to keep our patients and community safe. As we hit the two-year mark of the COVID-19 pandemic, we’ve asked people to reflect on their experience in an effort to highlight the incredible work that has been done over the past two years. 

Click here to read the Pandemic Point of View reflections. You can also click here to submit your own.  

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

A special note of recognition for spearheading the new daily call between the ED and EMHAU. I truly appreciate your leadership and enthusiasm in this new process. It is a work in progress, but it has already proven to be successful in enhancing communication and coordination of care. Great work! 

To: Andrea Garry and Michelle Morris
From: Liz Lalingo  

  • MedOncNow 

We’re pleased to let you know the Stronach Regional Cancer Centre at Southlake has developed a new podcast series, MedOncNow, to discuss new practice changing data as it emerges. The podcast is hosted by Dr. Shaqil Kassam, medical oncologist and Medical Director of Research at Southlake, and features key opinion leaders giving insights on how to incorporate practice changing data into our practices.  

The second episode is out now and reviews the practical use of Next Generation Sequencing in a community oncology clinical setting. Listen here. 

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

  • Grateful Patient Highlight 

The fast-track program in the ED is exceptional. Exactly how an emergency should be run. Broke my hand – was seen, x-rayed, casted, and follow-up appointment at hand clinic booked on my departure all in just over a hour. Amazing service. The hand clinic is great also. Well done Southlake staff! 

-K.R. 

  • Social Worker Week 

March 7 – 13 is Social Worker Week – a time to recognize the hard work, dedication, resilience and compassion of social workers. Social workers use their unique expertise to identify causes of stress, help with the development of coping skills, find solutions to problems and connect people with the resources they need. They play a pivotal role in our patient’s care journeys at Southlake, and we are extremely grateful for all they do every day. 

  • International Women’s Day – March 8 

This week we celebrated International Women’s Day, honouring the women who inspire us and make a difference in our hospital and community. 

We have so many amazing women at Southlake, in every area and department of the hospital. You all represent what this significant day is about and your commitment and strength is so admirable. Keep believing in yourselves, stay positive and remain strong always. The power we gain by lifting each other up is something we carry into society. We are proud to be by your side. 

  • Baby, I was Born to Run 

We are proud to introduce two Southlake Champions participating in the Nature’s Emporium’s Run for Southlake on April 24, 2022. Krissy Young and Kayla Toplis both have strong Southlake connections and are running for different reasons, but both are on the team for the Maternal Child Program. Kayla is a registered paediatric nurse at Southlake and Krissy is a mother of four three of her children have been in the NICU. They are co-captains of the team Baby, I was Born to Run. They immediately saw the potential in working together and liked the idea of healthcare workers and former patients working towards a common goal.  

Krissy is running 2.6 km every hour for 26 consecutive hours in an effort to raise $26,000, representing the 26 days her twins spent in Southlake’s NICU. Inspired by her paediatric patients, Kayla, will run, bike and row 380 km in an effort to raise $10,000. That goal represents 1 km for every child she has cared for over the past year. Learn more: http://ow.ly/Q2bL50IfYT3 

Friday, March 4

  • Retired nurses step up to join the battle against COVID-19 at Southlake 

For nurses Janice Allen and Tracy Blyth, helping people has been at the core of everything they have done throughout their careers. After both working long, meaningful careers in the nursing profession, Janice and Tracy retired, ready to relax and enjoy time with their families and friends. However, for Tracy and Janice, the splendors of retirement weren’t enough to stop them from playing their part in the fight against COVID-19. Click here to read more about how they came out of retirement to support Southlake.

  • With a pink coat and level head, Newmarket nurse helps save a life  

Southlake nurse Sheileen Goobie shares her harrowing story of how she saved a man’s life, all thanks to her quick-thinking, nursing instincts and her Nanny’s pink coat. Click here to read the story.

  • Staff Shoutout

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

A special note of recognition for spearheading the new daily call between the ED and EMHAU. I truly appreciate your leadership and enthusiasm in this new process. It is a work in progress, but it has already proven to be successful in enhancing communication and coordination of care. Great work! 

  To: Andrea Garry and Michelle Morris 

From: Liz Lalingo  

  • Staff Wellness Centre Reopening March 7 

We’re pleased to announce the Staff Wellness Centre will be reopening on March 7, 2022. The Staff Wellness Centre is open to physicians, security, contract workers, volunteers and those who work at Southlake Regional Health Centre!  

If you have any questions please contact StaffWellnessCentre@southlake.ca. 

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca.  

  • Grateful family highlight

My mother suffered a stroke recently. We weren’t allowed to go with her or see her because of COVID, of course. Every time I phoned, the nurses and doctors were nothing but kind and compassionate. They were also apologetic about the rules, but I knew what was allowed. They listened carefully to my concern for mum’s anxiety and comfort and assured me they would manage it. When it was evident mum wouldn’t recover, they called us in as soon as they thought she was somewhat aware. They allowed us the time we needed. They listened carefully to our last wishes, carrying out mum’s non-intervention directions. Jessica, Shannon and Adriana in CCICU were just what nurses need to be, for both the patients and family. Thank you. 

-K.M.

  • St. John Ambulance Therapy Dogs visiting staff! 

It’s a feel-good Friday with the return of the St. John Ambulance Therapy Dogs! The dogs returned to Southlake on March 4 from 12 – 2 p.m. to help cheer staff up and decompress during their busy day. Staff can have a 10-minute visit in order to allow as many visits as possible. The therapy dogs will be back in the coming weeks so keep an eye out for updates.

  • Southlake 50/50 Raffle draw has generated over $120,000 in gross revenue 

We have two big winners for Southlake’s new 50/50 community raffle. Angela F., a registered nurse at Southlake, won the first-ever jackpot of $35,885! In January, Karen K. of Bradford took home $23,505. Just three months after its launch, the Southlake 50/50 raffle has been a huge success, generating over $120,000 in gross revenue. Tickets can be purchased at www.southlake5050.ca. 

Welcome back volunteers! 

We are excited to announce that our volunteers will be returning to their roles at Southlake on Monday, February 28. Thank you to all of our Southlake volunteers for the work that has been done behind the scenes throughout the pandemic. We are so excited to have you back in the hospital, helping to deliver the best patient experience. 

Be sure to say hi if you see them around! 

Southlake Foundation announces its new Maternal Child Initiative – Homeward  

At Southlake we are proud to welcome over 2,600 babies a year and the NICU cares for 500 of those babies fighting the toughest battle of their lives. Sarah and Zoe were two of them. 

They faced many challenges during their first few breaths of life. But their parents Wendy and Chris Neal are forever grateful when they look at their 22-year-old twins today. They received the best possible care when they were born at Southlake.  

In recognition of this experience, they have joined Southlake as Lead Community Volunteers for Homeward, the new $2 million Maternal Child Program fundraising initiative in support of the NICU and Birthing Unit at Southlake. Read more: http://ow.ly/NUco50I0ohZ  

Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Congratulations Allison. The CNA certification is a huge achievement! You put a lot of hard work and personal time into obtaining this goal. Thank you for being a great role model for RPNs at Southlake!  

Context – Allison, a RPN in the Urgent Geriatric Clinic, went above and beyond when she pursued her Canadian Nurses Association certification in Gerontology on her own initiative. Recognizing that her day-to-day work is with the senior population, Allison sought to expand her knowledge in geriatric care. This is a significant achievement for both Allison and the organization, and we are hopeful that Allison’s success encourages other RPNs to pursue CNA certification in their specialty! 

To: Allison Sanderson 

From: Anne Forsey 

Pink Shirt Day 

Wednesday, February 23 was Pink Shirt Day, a day to raise awareness about the issues surrounding bullying in schools, workplaces, homes and online. The theme of this year’s Pink Shirt Day is Lift Each Other Up. As people continue to embrace their cultures, identities and true selves in more open and direct ways, it’s more important than ever to have greater acceptance, respect and inclusion for everyone.  

On Pink Shirt Day we chatted with social worker Dalyce and child and youth counsellor Amanda from Southlake’s Child and Adolescent Inpatient Unit, which is a part of our Mental Health Program. View the video here. 

While they have seen increased social isolation over the past two years and specifically more online bullying, they’ve also noticed a significant increase in our community’s general awareness towards anti-bullying. As a result, families and kids are more educated about bullying and how to prevent it. 

Their top Pink Shirt Day tip: Youth do not always verbalize a problem, but sometimes, changes in behaviours can point to something that is not quite right. It is important for parents and adults supporting them to check in regularly. A simple “tell me about your day” or “tell me something that made you happy/sad today” can open the lines of communication. Whether a child is being bullied, bullying themselves or is a bystander, these conversations can lead to teachable moments. 

Thank you to all our staff who wore pink on Wednesday to stand together against bullying. For more information: https://www.pinkshirtday.ca/. 

Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

This week we recognized Melanie, a unit Clerk in our Coronary Intensive Care Unit (CICU), team on our social media channels, so be sure to check it out if you missed it! 

Grateful Patient Highlight 

I wanted to write you to tell you what a positive experience I had at Southlake. I was in the Emergency Department, and I was very afraid. Every staff member who worked with me was professional, kind, compassionate and patient. It was a hard night but made much easier by the extreme quality of care I received. I cannot thank the ED team enough.  – G.M.

Southlake 50/50 Raffle 

We’d like to take this opportunity to thank everyone who contributed to making Southlake’s 50/50 community raffle last month such a huge success, raising $47,010. Congratulations to Karen K., who won the jackpot of $23,505!  Be sure to purchase tickets before Wednesday, March 2 to qualify for the $1,000 Early Bird draw. Every ticket purchased will help where it is needed most: supporting Southlake Regional Health Centre front-line caregivers with additional resources and equipment they need to deliver leading edge patient care, close to home. Don’t miss out – get your tickets today: http://ow.ly/3XuC50I2KyY  

Friday, February 18

  • Register for the 2022 Nature’s Emporium Run for Southlake and beat The Trauma Chasers record! 

The Nature’s Emporium Run for Southlake is our hospital’s largest event, and we’re rallying behind our healthcare workers like last year’s Hospital Department Challenge winners, The Trauma Chasers, Southlake’s Emergency Department team. 

Last year, The Trauma Chasers raised $10,622 for Southlake. Because they participated and raised more than $10,000 they were able to designate the funds right back to the Emergency Department and experience firsthand the difference this made for our hospital. Every hospital team has the same opportunity to participate, raise and designate funds. 

Register today at http://ow.ly/4mWH50HRTJn 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

We want to recognize Katie Lu for the amazing work she has done on the CAP unit. Katie has gone above and beyond to support our families. She has been a constant point of contact, making herself available to be involved with phone calls and meetings with patient’s families whenever needed. Having your child admitted to the hospital is always a scary experience, but Katie’s patience and empathy ensures that our patients and their families can make informed decisions about care and feel confident and supported in discharge planning. Thank you so much, Katie! You are the best! 

To: Katie Lu 

From: Dr. Grigoreva, Dalyce, and the entire CAP unit team 

  • Monday is International Mother Language Day 

Diversity is our strength! Southlake is proud to serve a diverse population of patients. We strive to create an environment where the best experience happens. Monday is International Mother Language Day, and we encourage everyone to take action to help empower our patients to actively participate and manage their own health. Language barriers have a significant impact on health care quality, particularly in the areas of effectiveness, safety, timeliness, patient satisfaction. Southlake has 24/7, 7 days a week interpretation services available for staff needing to communicate with patients. Staff can connect to interpreters by phone within minutes. 

  • Congratulations to the COVID@Home and GDM Pathway Remote Care Monitoring Teams

Congratulations to the COVID@Home and GDM Pathway Remote Care Monitoring Teams who hit their patient enrollment target of 300 enrolled patients!  These teams have been working hard to provide virtual care to these specialized patient populations to ensure access to care during the pandemic.  Thank you for your continued hard work and dedication to these programs and patients.

  • Recognizing Southlake Staff  

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca. 

This week we recognized Arlene Yadao, RN in Cardiac Surgery for heart month, and Brandi Ferenc, a Journeyperson on our Facilities team on our social media channels, so be sure to check them out if you missed it! 

  • Thank you, Southlake! 

We received a thoughtful thank you message addressed to staff through our website that we would like to share with you. 

To the staff at Southlake,  

Thank you for making a difference every single day and making the decision to put yourself on the front lines. We appreciate everything you do! You are amazing! THANK YOU! 

– Laura, Newmarket resident 

  • Ministor of Health visit – Clinical Extern Program 

Last Friday our local MPP and Minister of Health Christine Elliott visited Southlake to learn about our Clinical Extern Program. 

This program provides valuable hands-on clinical experience for nursing and allied health students to support their transition into a fully licensed provider role. Since the program launched in January 2021, Southlake has hired 163 externs. So far 32 have transitioned into permanent roles at our hospital. The program is supported by dedicated leaders in Professional Practice and enabled by amazing mentors across the organization who help to facilitate the learning and support the externs. The externs themselves have formed a community and supplement their clinical learning with activities such as a journal club and workshops on resume writing and interview skills. Our nursing staff also benefit from this innovative program and they have supported the externs every step of the way, valuing the extra help in their units and clinics. With our focus on staff recruitment and retention moving forward, programs like this will be of critical importance. 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers.   

Thanks Jill, for paying attention to detail and speaking up when things don’t look as they should. You made an excellent catch in the patient schedule, and I appreciate you going the extra mile to understand what you were looking at and to correct it!  Fantastic patient care! 

To: Jilian Watson 

From: Sarah Ramage Lee 

  • Resident Doctors Appreciation Week 

It’s Resident Doctors Appreciation Week and we want to thank our amazing residents at Southlake! Resident doctors are the doctors of tomorrow and an integral part of our healthcare system. Our resident doctors at Southlake provide vital health services to patients and the healthcare system. 

Southlake’s residents have worked collaboratively with hospital staff throughout the pandemic to support our community. We are grateful to them for their dedication to primary care and congratulate them for all of their accomplishments. 

  • Heart Month 

For Heart Month we’re showcasing some of our incredible cardiac staff across Southlake and highlighting the amazing work they do each day. Today, we’re proud to showcase some of our cardiovascular surgery unit team! In their roles they collaborate to minimize symptoms, provide care before and after procedures and help ensure a smooth transition home for our cardiac patients. They play a vital role in supporting our patients needs while they are in hospital. Thank you for all you do each and every day! 

  • Grateful patient highlight 

  • Grateful family highlight 

“I just want to make sure that the hospital knows how very happy we are with the care that was provided to my father, E.B., as he battled cancer for eight years.  

During that time, he was in the Cancer Centre weekly, and each time was met with kindness, compassion and gentle spirits. From the technicians who took his blood, to the volunteers and of course the nursing staff. Everyone provided first rate care, week after week after week. Eight years is a very long time and yet in all that time he didn’t have a complaint about the staff and service they provided.  
I wanted to make sure you realize what a valuable asset you have in this team and hope this message reaches the proper people; in the current environment it is more important than ever that they realize how truly appreciated their work is.”

– K.U. 

Friday, February 4

  • Thank you NewRoads LakeRide cyclists! 

Cyclists in NewRoads sixth annual LakeRide raised more than $106,000 in September in support of Southlake. A great big thank you to everyone who participated! Thank you as well to NewRoads Automotive for their continued support of this event. The next NewRoads LakeRide is September 25, 2022, so mark your calendars! 

  • February and Forever: Celebrating Black History today and every day 

February is Black History Month, a time to honour the achievements and contributions of Black Canadians and their communities. This includes acknowledging and celebrating Black staff, physicians and volunteers. Given this year’s theme is February and Forever: Celebrating Black History today and every day, we invite everyone to learn more about black history in Canada and take action against anti-Black racism. Please check your email for free resources and virtual events that are happening throughout the month. 

See Dr. Bimpe Ayeni, Southlake’s Chief of Plastic Surgery speak at Simcoe County Community Organization’s Black History Month Virtual Kick-Off on Friday, February 4 from 7 – 9 p.m. Register here: http://2022bhmsimcoe.eventbrite.com. 

 

 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

It was a Feel Good Friday for the patients in the Acute Pod on RNU on Friday, January 28. Shout out to the all-male team of primary nurses. Thank you, Ahmed, Ali and Joseph, for your kindness, hard work and compassion. You make a great team! 

From: Brittany Lyall 

  • National Eating Disorders Awareness Week

February 1-7 is National Eating Disorders Awareness Week. At Southlake, our Eating Disorder Program is a regional program that provides a spectrum of services from intensive services for inpatients, day treatment, outpatient services and multifamily therapy. Southlake’s team has responded and adapted to manage the growing increase we have seen in eating disorders throughout the pandemic under the exceptional clinical leadership of Dr. Ahmed Boachie. The increase in those seeking treatment for eating disorders has been unprecedented. The Eating Disorder team works incredibly hard to ensure access to resources, and safe, high-quality patient care. Thank you to our incredible team for your continued efforts, your hard work and your dedication to this incredibly important work. 

  • World Cancer Day – February 4  

Today is World Cancer Day, a day to come together to honour and remember everyone affected by cancer, and take action to change the future of cancer. Our teams in Southlake’s inpatient cancer care and the Stronach Regional Cancer Centre play a valuable role in supporting the patients and families who receive care here at Southlake. They are all committed to making a big and lasting, positive change. A big shout out to all our team members making a difference in the lives of cancer patients.  

  • Grateful patient highlight 

I spent two nights at Southlake after a surgery. I cannot possibly say enough nice things about my care and the awesome nursing staff on the 5th floor. All the nurses were so kind, thoughtful, and attentive. And they work extremely hard during their long shifts. With sincere gratitude and respect I say thank you so very much! 

-C.S.

  • Congratulations Clinical Externs! 

The Clinical Externs team is excited to celebrate the upcoming one-year anniversary of the eight original externs who started working at Southlake on February 13, 2021. Best of luck to all the externs as they return to school! Special thanks to Sue King, Program Coordinator, for all that she has done, and continues to do, to support these learners within our organization. 

To date, the program has seen 163 externs hired at Southlake with 30 externs transferring into registered roles within the organization. This semester 29 externs are completing their consolidation placements here at Southlake.

Friday, January 28

  • Crossing the finish line of Southlake’s mental health campaign together 

We are on the front lines of a hidden crisis made worse by the strain of COVID-19. We face unrelenting demands with an average of 17 people coming to our Emergency Department every day experiencing a mental health crisis. But together, we took action and prioritized mental health because of our communities’ generosity. We have reached 86% of our Better Begins Today – Mental Health Campaign $7.5 million campaign. As a result, we’re transforming the lives of those with mental illness by building spaces that heal.  

Last year, we opened the doors to our new Emergent Mental Health Assessment Unit so that those in crisis don’t need to share an Emergency Department with those experiencing physical illness and injury. Patients can now start their treatment the moment they come through our doors in a space that provides peace and dignity. To see the impact of the new Mental Health Assessment Unit, watch the video below and hear from Dr. Gaurav Mehta, Medical Director for Inpatient Psychiatry and Aga Dojczewska, Manager of Inpatient Adult Mental Health and Emergent Mental Health Assessment Unit. They are committed to delivering the best possible care for every person in crisis who turns to Southlake. 

  • Bell Let’s Talk Day 

Wednesday, January 26 was Bell Let’s Talk Day, a day that reminds us of the importance of breaking the stigma around mental illness and helps to create positive change. Thank you to everyone who shared how they support themselves and take care of their own mental health, shared words of encouragement, and thank you as well for being there for each other. View the photos on Southlake’s social media channels. 

  • Staff Shoutout 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Thank you, Robbie, for caring so much about your colleagues! It was so wonderful of you to come to the hospital in the middle of the night to ensure that everyone else could have a good shift. Much appreciated!  

Context: Robert came in at 3:30 in the morning when he heard that one of his colleagues did not have break coverage overnight.  

From: Julie Schmidt 
To: Robert Nebitko 

  • Recognizing Southlake staff 

Every day our staff are doing incredible work across our hospital. As we collectively work through another difficult wave, we want to profile you and share with our community what motivates you to keep going. If you are interested in being profiled on our social media channels, please email corporatecommunications@southlake.ca 

This week we recognized Anne Forsey, Clinical Manager, for her work in getting the COVID-19, Cold and Flu Clinic up and running in a short time period. Be sure to check her out on our social media channels if you missed it!   

  • Grateful patient highlight 

On the 1st of January 2022, I came to the ER at around 8 p.m. for what ended up being severe clotting in both my lungs and my left calf. I ended up being admitted to the Cardiology ward and was discharged on Tuesday, January 4. I cannot express just how wonderful everyone was during my time at Southlake. From the nurses to the doctors to the imaging technicians to the janitorial staff to the kitchen staff – every single person I interacted with was kind, professional and helpful. I have a job where I spent many years doing shift work and I know how challenging it can be, so I was so impressed with everyone’s professionalism. I have always respected health care professionals and that respect only grew during my time at Southlake. Thank you to everyone for taking such great care of me, you are all wonderful people!    

– M.M.

  • Team Recognition 

I’d like to share a shout out to Tim Hortons staff. They’ve been so great and speedy during this period of complimentary snacks and drinks and have been so busy they deserve a big high five for constantly getting through all our orders. Thanks so much team! Teamwork makes the dream work.

– Kalei Morrison, RN, Surgical Suite 

  • Congratulations Janet Pereschuk on your retirement!

Janet has been an ECG technician at Southlake for more than 30 years. Congratulations Janet on your retirement this week and thank you for your long dedication to Southlake. We wish you all the best!

 

Each and every day, amazing things are happening at Southlake – and every Friday we’ll be highlighting the incredible work and activities taking place across our hospital. If you have an idea you would like to submit please send it to corporatecommunications@southlake.ca

Friday, January 21

  • Southlake COVID-19, Cold and Flu Clinic 

Congratulations to the team at Southlake’s new COVID-19, Cold and Flu Clinic for a successful launch on Wednesday, January 19! The clinic provides a convenient option for those experiencing symptoms to be seen in person by a healthcare professional. Teams from across Southlake came together to get this clinic up and running. Thank you for everything you do for our community. You can read more about the clinic here. 

 

  • Southlake Mo’ Off 

Don’t let the masks fool you, our Southlake Facilities Operations department and Information & Communications Technology department got their ‘stache on and helped raise funds for Cancer Below the Belt during their November ‘Stache for Southlake initiative, “Mo Off”. The two Southlake teams collectively raised $4,545. 

 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Hello, today I rounded with Nazira. She wanted me to recognize all of youShe said she has never worked with such a great team. Everyone has been so supportive, helpful and kind. She especially likes it when you show her ‘your way’ of doing something. You have made her feel welcome and she feels comfortable asking questions when she is unsure of something. Thank you for being an amazing team! 

From: Samantha Hennigar 

To: Colleen Collins, Robin Taylor, Melanie Boland & Catarina Custodio

  • Recognizing Southlake Staff 

Every day our staff are doing incredible work across our hospital. As we collectively work through another difficult wave, we want to profile you and share with our community what motivates you to keep going. If you’re interested in being profiled on our social media channels, please email corporatecommunications@southlake.ca 

  • Feel good videos

This week’s feel-good video features Carter – a boy from Toronto who perfectly captures how we all felt about the snowfall this week. If you have come across any feel-good videos, please feel free to share with corporatecommunications@southlake.ca. 

  • Team Recognition 

I would like to recognize the RNU team. Our team consists of amazing nurses and PSP’s, rehab therapists, pharmacist, unit clerks, EVS (Environmental Services), externs, Dr. Srour, Dr. Jivraj, Marissa our Nurse Practitioner, Tricia our Nurse Educator, Helen our Social Worker, and our Manager Tammy Rogers (and a few I’ve likely forgotten). I thank everyone for their hard work, especially during this tough time. We have the best teamwork, communication, and collaboration within our interprofessional team that not only improves patient care and outcomes but always shows what a strong group can overcome. There are some challenges, but we always try to learn from them. Kudos to everyone for following IPAC instructions and getting out of COVID outbreak in record time. I am proud to be a part of this amazing team. Keep up the excellent work RNU! 

– Zoe Marcu, RN, RNU 

  • Thank you to Viera Restoration and the Rodrigues family! 

We appreciate Viera Restoration and the Rodrigues family and friends who donated 134 care packages that were distributed primarily to Southlake COVID-19 patients during the holiday season. 

  • Thank you to Vince’s Market! 

Thanks to Vince’s Market 2021 Community Product Initiative, they donated $25,812 towards mental health. We have reached 86% of the $7.5 million goal of our Mental Health campaign. We are grateful to Vince’s Market employees and generous customers for prioritizing mental health care in Southlake communities. 

Friday, January 14

  • Wellness Bundles 

At Southlake, our purpose is to build healthy communities through outstanding care, innovative partnerships, and amazing people. In alignment with this, we want to recognize the hard work and the challenges that staff and physicians have been going through, especially during this recent wave of the Omicron variant.  

This week, we will be providing units with Wellness Bundles. In these bundles, you will find some treats to enjoy after your shift or safely on-site following IPAC guidelines. The Wellness Bundles will be replenished weekly. We have also added some resources to the Bundles to help with your wellness. We are moving to these Wellness Bundles from the previous Wellness Cart to promote physical distancing and reduce crowding around the cart. We will be coordinating deliveries of Wellness Bundles with leaders from the off-site locations. 

  • Southlake Heroes

A patient recognized Registered Nurse Cindy Bauld for making a difference in their hospital care after their experience at the Coronary Intensive Care Unit. They made a donation in her honour. Thank you, Cindy, for your incredible work and inspiring giving to Southlake #SouthlakeHeroes 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

I would like to highlight the amazing work the welcome centers and the patient scheduling office have been doing over the last month or so. They have fielded a high volume of calls from both the public and staff on how to book their COVID swabs. It has been so busy that we had to add another shift just to help manage the volume of calls. It hasn’t always been easy, people have not always been kind, but the team of non-clinical workers has handled it all with grace while trying to support the person on the other line. This group of workers often goes unnoticed, but they are one of the first people our patients see whether it is through the Welcome Centre or the Emergency Department.  

From: Samantha Hennigar 

To: Welcome Centre and Patient Scheduling staff 

  • Recognizing Southlake Staff 

Every day our staff are doing incredible work across our hospital. As we collectively work through another difficult wave, we want to profile you and share with our community what motivates you to keep going. If you’re interested in being profiled on our social media channels, please email corporatecommunications@southlake.ca 

  • Southlake staff member recognized by South Simcoe Police 

Congratulations to Sheileen Goobie, a registered nurse from Cancer Care, who received the South Simcoe Police Citizens Award. Sheileen was recognized for her courageous efforts in November 2021, after she helped a stranger in distress outside of a local business in Bradford West Gwillimbury. Sheileens quick action saved the man’s life.Thank you Sheileen for being a shining example of Southlake values in our community and congratulations on your award! 

  • Next Southlake 50/50 Raffle starts Friday, January 14 

The Southlake 50/50 Raffle is back this Friday, January 14 and ready to give away thousands of dollars. Our first-ever raffle raised $71,770. Congratulations to Southlake staff member Angela, who won the jackpot of $35,885! Be sure to purchase tickets before Monday, January 31 to qualify for the $1,000 Early Bird draw and the final grand prize. 

  • Feel good videos

Here’s a cute video to put a smile on your face. If you have come across any feel good videos, please feel free to share with corporatecommunications@southlake.ca.

https://twitter.com/buitengebieden_/status/1481918685396840450?s=20

  • New Year’s Baby 

Southlake welcomed baby Ayva, our New Year’s baby, at 10:26 a.m. on January 1, 2022! Ayva weighed six pounds nine ounces. Congratulations to the family on your beautiful addition and thank you to RN Nicloe Vernon and her team for helping to share this hear-warming picture on New Year’s Day! 

  • Register Now for Nature Emporium’s Run for Southlake 

Registration is now open for the 2022 Nature’s Emporium Run for Southlake. Join us either in person on Sunday, April 24 or virtually from Sunday, April 24 to Friday, April 29. Register here. 

Friday, December 24

  • Holiday Heroes and IPAC Holiday Quiz gift card winners 

Thank you again Southlake staff for helping us donate a mountain of toys for the Holiday Heroes Toy Drive! Everyone who donated and filled out the form was eligible to win prizes. Congratulations to our three winners Mackenzie Roberts (RNU), Amrita Tyagi (IT) and Kim Pegg (CVICU)! Corporate Communications will contact you about your gift cards. 

Thank you to everyone who took the time to complete the IPAC Holiday Quiz. For those curious, Medical Mask was the most popular piece of PPE, with Gloves coming in a close second place. The winner of IPAC’s Holiday Quiz for a $25 gift card was Betty Woodcock. Congratulations Betty! 

  • Live music in Southlake’s lobby 

Southlake’s John Marshman, VP Capital, Facilities and Business Development, was in our lobby earlier this week spreading holiday cheer by playing his cello for all to hear! We hope you had a chance to listen. 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

I wanted to pass this story along to let you know how wonderful and caring the inpatient cancer care unit staff have been and continue to be! For a few years now the staff have been donating funds towards purchasing a little gift for every patient in the hospital to receive on Christmas day. This year they donated just over $800 to the Santa Fund! It is not easy being in the hospital, and this act of kindness will bring smiles and joy to the unit and patients this holiday season. 

From: Meghan Garbutt 

To: Inpatient Cancer Care Team

  • Recognizing Southlake Staff 

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca 

This week we recognized Mitch GreeneOrganizational Development Associate, so be sure to check him out on our social media channels if you missed it!  

  • Christmas in the NICU 

The children were nestled all snug in their beds, while visions of sugar-plums danced in their heads. Santa Claus and his little helpers have come all the way down from the North Pole to Southlake’s NICU to spread holiday cheer! 

Click here to view the adorable photos.

  • Holiday kindness on the inpatient cardiology unit 

On the inpatient cardiology unit, Carolyn Brown, RN, went above and beyond to make spirits bright this holiday season. Carolyn organized a festive activity where the names of all staff members were placed in a box to be drawn by other members of the team. As team members drew names out of the box, they were asked to write something kind about the person whose name they pulled out on an ornament and hang it on the Christmas tree!  

Carolyn handcrafted nearly 100 paper ornaments to spread cheer amongst her colleagues this holiday season! Carolyn is the chair of the unit council, a compassionate nurse to her patients, and an inspirational leader who reminds us how important it is to raise each other up and embrace the power of many! 

  • Trees of Giving supports Southlake’s frontline workers 

King Heritage & Cultural Centre donated $2838 to Southlake during its Trees of Giving event from November 20 to December 18. Paediatric, child and youth patients crafted beautiful decorations for our Southlake tree! Funds raised through public voting will support Southlake’s most urgent needs in honour of our frontline workers. Check out the festive trees and who won best in show here: https://youtu.be/7gjyCNUgAig. 

  • Messages of hope and gratitude from students 

Students from Pickering College have been busy writing letters of gratitude and holiday wishes to healthcare heroes and patients at Southlake.

“Dear patients, although you are in the hospital, do not worry, you are under good care. All the good doctors and nurses at Southlake will help you recover. I hope you enjoy this season. Merry Christmas.” 

Thank you, Pickering College! We appreciate your messages of hope! 

  • Congratulations to our Southlake 50/50 Raffle Jackpot Winner, Angela Forbes, who won the jackpot of $35,885!  

Angela is a registered nurse at Southlake and started at the Cardiac Program in 2005, followed by Critical Care, and most recently, she recently joined Clinical Informatics. “I work with some of the brightest, caring and resilient people I know,” says Angela.  A portion of her winnings will go to the Canadian Nurses Foundation – CNF COVID-19 Fund for Canadian Nurses, the Terry Fox Foundation, and York Region Food Bank. 

Thank you to everyone who purchased tickets to Southlake’s first 50/50 Raffle. Funds raised through this raffle will help where it is needed most: supporting Southlake’s frontline caregivers with additional resources and equipment they need to deliver leading edge patient care, close to home. Stayed tuned for the next 50/50 Raffle in January 2022. 

  • Catered dinner for those working December 25 

As a token of our appreciation, Southlake is arranging to have individually packaged turkey dinners delivered to all staff, physicians and contractors who are working on Christmas Day (main campus and Finch and Church sites). This will be catered and will also include vegetarian options. 

  • Free Tim Horton’s coffee/tea for staff over the holidays on the main campus 

For those who are working at the main campus over the holidays, we are offering a free medium-sized coffee or tea at the onsite Tim Hortons from 12:30 a.m. to midnight on Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day. Please show your Southlake badge. Thank you all for everything you do! 

Friday, December 17

  • Holiday Heroes 

Thank you to our Southlake staff for helping us raise a mountain of toys for the Holiday Heroes Toy Drive! This year we returned to our traditional approach of collecting new toys, clothing and gift cards to present to York Regional Police for families in need this holiday season, and it was so nice to see our Southlake lobby overflowing with toys again. 

For the past 25 years, the Holiday Heroes campaign has raised more than $2.1 million thanks to community partners like Southlake. All of these donations have stayed in York Region, having a direct impact on our community. 

  • Donated toys for Paediatrics 

Christmas came early for paediatric patients at Southlake! Thank you to Spectra Aluminum Products and Honda Canada for donating toys to spread some holiday cheer for kids who are spending the holidays in the hospital. We are very appreciative of these donations, and we know patients and their families will be as well. 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

I just wanted to send a shout out to the Allied Health staff for always being so mindful about patient and staff safety. The recent safety huddles have been very fruitful and insightful, and they have brought forward many concerns that are being addressed in a timely manner. Way to go team and keep up the great work! 

From: Andrew Nicholas
To: Allied Health stafff

  • Recognizing Southlake Staff 

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca 

This week we recognized Kristen Antler, OR and ADC Nurse Educator, so be sure to check her out on our social media channels if you missed it!  

  • Elf on the Shelf family in the NICU 

For the last few years, our team of nurses in the NICU have been doing Elf on the Shelf around the holidays for patients and their families. Over the years, the Elf family has grown and recently welcomed their first little one, see picture below! Mama Elf is recovering from her C-section while their baby rests on the radiant warmer on CPAP. Luckily the Elf family have our team in the NICU to take care of them. The families of the NICU have loved this and the team says they receive lots of positive feedback on their little NICU family! 

  • Nursing station snowman 

Keep an eye out for this happy little snowman moving about the hospital! Sandra Disciani and Ann Klein have been having fun hiding him from each other in plain sight at various nursing stations throughout the building. Enjoy his company if he visits you. 

  • Happy Holidays from Southlake’s BPSO Champions! 

RNAO Best Practice Spotlight Organization (BPSO) Champions here at Southlake are wishing you a happy holiday! BPSO is a world-wide recognized designation for a dynamic partnership that focuses on making a positive impact on patient care though evidence-based practice. 

 The group meets once a month to work on implementing Best Practice Guideline initiatives for the safety and wellness of our patients. This month they filled their stockings with tools that we have implemented to provide excellent care and to make the best experiences for our patients. 

It is in the main lobby for all to see. 

  • Elden Retirement Residence 2022 superhero calendar 

Residents of the Elden Retirement Residence Bradford have created a 2022 superhero themed calendar dedicated to all first responders and frontline workers. The committee of 15 residents strike heroic poses in this 14-page superhero-themed spread. The calendars are on sale for $20, with $5 from each purchase going to the Southlake’s Paediatric Oncology Unit. They can be purchased from Southlake Foundation or Elden Retirement Residence Bradford by cash or cheque. Call 905-775-1700 ext. 704 for more information. 

  • Feel good gifts in Cardiac Rehab 

A shout out to the team in Cardiac Rehab for being so wonderful to work with! At their recent staff meeting, clerical support staff Jacqueline and Tina, presented everyone with a thoughtful bag of goodies and a cheeky note to thank everyone for their hard work.

  • Free Tim Horton’s coffee/tea over the holidays on the main campus 

For those who are working at the main campus over the holidays, we are offering a free medium-sized coffee or tea at the onsite Tim Hortons from 12:30 a.m. to midnight on Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day. Please show your Southlake badge. Thank you all for everything you do! 

 

  • Holiday Heroes 

There’s just three days left until the 2021 Holiday Heroes Toy Drive with our friends at York Regional Police!  

Toys can be dropped off in the Main Lobby Space on December 13, 2021, between 9 a.m. and 12 p.m. We are asking departments store your donations on your unit until the drop-off day. Donations can include new unwrapped toys, new clothing, and gift cards. If you would prefer to give a monetary donation you can do that on YRP’s website 

Individual prizes are available, and you are eligible to win by participating in this year’s toy drive. Once you have donated to the toy drive, please fill out the form at https://bit.ly/HolidayHeroes2021. You must fill out the information to be eligible to win. 

  • Atticus donates $6,100 to the Pediatric Oncology Unit 

We are excited to celebrate Atticus’ donation to the Paediatric Oncology Unit. Atticus is four years old and receives some of his leukemia treatment at Southlake. 

He raised $6,100 from his ‘Atticus Annual Golf Tournament.’ Funds raised will purchase a Lil’ Red Deluxe Sensory Cart for the clinic. Last year, Atticus donated $5,000, which purchased a Venus Doppler Ultrasound Machine. Thank you, Atticus! 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Hey Carol and Jennie, I just wanted to give you both a shout out for the clinical onboarding session you led this week. I really enjoyed it and loved seeing the partnerships that are being built with our different groups. Excited to see the end results as we move forward together. 

Nominator: Mitch Greene 

Nominee: Carol Williams and Jennie Poplow 

  • Grateful patient highlight 

I wanted to make sure that the nursing staff on the fifth-floor surgery ward ALL get a huge pat on the back. Not just the nurses who were on the patient’s care but all of them! When she would go for a walk down the hall, the patient told me (and I witnessed it on the couple of times I was in), everyone would cheer her on and be very encouraging – that type of thing makes a HUGE difference. I know that when she would call me after, there was a definite difference in her manner. Bravo to all the nurses and unit clerks who were so supportive! 

– D.C. 

  • Recognizing Southlake Staff 

We are always looking to highlight and celebrate the amazing team members across Southlake on our social media channels. Do you know someone from your team who models our values that you think deserves recognition? Send any ideas to corporatecommunications@southlake.ca 

This week we recognized Meghan Clune and Tristian Howell, Project Leads for the Collaborative Care Redesign, and Shannon Brett, Manager of Strategy on our social media channels, so be sure to check them out if you missed it! 

  • Spreading Holiday Cheer in Professional Practice 

To spread holiday cheer and add spirit to their department, Professional Practice created a decorate your door challenge for their offices. Take a look at some of their outstanding holiday decorations and stay tuned to find out who wins the challenge!  

  • Holiday Elves visit the Emergency Department

A group of elves visited the Emergency Department (ED) last week and decorated through the night with paper decorations that were made by hand and hung throughout the department. These decorations will bring joy to those who have to spend time in the ED over the holidays. Check out the nursing stations in the ED to see their great decorations. 

Friday, December 3

  • Southlake Foundation’s Online Holiday Auction 

It’s the season of giving – to our loved ones and community. Southlake Foundation’s Online Holiday Auction gives you a chance to support your hospital and get some holiday shopping done too. Bidding is open until Monday, December 6 at 9 p.m. EST.  

There are a variety of unique and exciting items up for auction. Start placing your bids on everything from Toronto Raptors’ Tickets and Golf Game Packages, to unique art pieces, sports memorabilia and more!    

Thank you for your ongoing support in delivering leading edge care, in our communities, close to home. Start your bidding by clicking here! 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

Thank you, Jessica, for creating an important learning opportunity for Danielle and Anujah. Even more incredible and appreciated is that you have met with them weekly to debrief the sessions and provide clinical learning. Thank you for making time in your very full schedule to contribute to the growth and development of our clinical team. Your skill set and knowledge are valued, as is your ability to serve with purpose! Thank you, Jess! 

From: Caitlin Shipley
To: Jessica Pereira 

  • Grateful patient highlight 

I would like to thank everyone who was part of my day surgery. I was greeted with a smile and everyone from the screener to the welcome area staff, to the nurses and doctors who were part of my surgery that day, were all warm, friendly and wanting to lend a helpful hand and answer my questions. Thank you to all for making my experience so great. Keep doing what you’re doing, because it was great. 

– K.M. 

  • Holiday Heroes 

Southlake is once again participating in the Holiday Heroes Toy Drive with our friends at York Regional Police. This year we are returning to our traditional approach and will be collecting toys, clothes, gift cards and monetary donations to present to York Regional Police on December 13!   

Toys can be dropped off in the Main Lobby Space on December 13, 2021, between 9 a.m. and 12 p.m. We ask that departments store their donations on their unit until the drop-off day. 

Individual prizes are available, and you are eligible to win by participating in this year’s toy drive. If you have any questions, please email corporatecommunications@southlake.ca. Let’s help make the holidays great for those in need in our community! Thank you in advance for your generosity. 

  • Digital Health Week: November 28 – December 4 

It’s Digital Health Week and we’re celebrating our digital team which includes many different professionals with various skills, all working together to keep our operations running smoothly and safely on a daily basis. Thank you for all you do. 

This week we recognized Connie Simmons, Senior Project Analyst, and Raul Johnson, IT Service Technician, on our social media channels, so be sure to check them out if you missed it! 

  • Great feedback from a cardiology resident who spent a month working in Southlake’s CICU

 

  • Congratulations 2021 Scholarship recipients! 

 

Friday, November 26

  • Join us in watching the Southlake Champion Awards Virtual Event 

For your enjoyment we have recorded a virtual awards ceremony highlighting each of the recipients of the 2021 Champion Awards. Please click here to watch it, and feel free to share with your family and friends! Congratulations again to this year’s recipients, including the entire Southlake team who collectively received the Power of Many Award, which was recently highlighted in the Toronto StarClick here to read. 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers. 

I just wanted to acknowledge and thank you for completing your annual Core Curriculum. You are the first staff member to complete all the courses for the 2021-22 cycle. Thank you for doing your part to keep Southlake a safe environment for our staff, patients, visitors, and families. 

Nominator: Tracy Parish 

Nominee: Brandon MacMurray 

  • Grateful patient highlight 

Came to the ER today for chest pain and nausea. My lab tech was really amazing! Her name was Jessica and I hope she finds this message! Thank you, Jessica! You were really sweet. I was experiencing really bad pain, but you really made me feel safe today. Thank you! 

– C.Q. 

  • Holiday Heroes

Southlake is once again participating in the Holiday Heroes Toy Drive with our friends at York Regional Police. This year we are returning to our traditional approach and will be collecting toys, clothes, gift cards and monetary donations to present to York Regional Police on December 13! 

Toys can be dropped off in the Main Lobby Space on December 13, 2021, between 9 a.m. and 12 p.m. We ask that departments store their donations on their unit until the drop-off day. 

Individual prizes are available, and you are eligible to win by participating in this year’s toy drive. If you have any questions, please email corporatecommunications@southlake.ca. Let’s help make the holidays great for those in need in our community! Thank you in advance for your generosity. 

  • Toy Donation 

A special shoutout to Southlake’s Amanda Hearn, Credentialing Associate, for organizing a toy donation on behalf of her stepfather Rob Greenhalgh. Rob turned 50 and since he is a big kid at heart, they removed the 0 and threw him a 5yearolds birthday party. Rob asked that instead of his guests buying him a present, to purchase a new, unopened toy (as they would for a 5-year-old) to be able to be donated to Southlake at Christmas time. Thank you to Rob for this gracious donation – our paediatrics department and our patients appreciate it so much!

  • Paediatric COVID-19 Vaccination Information Session 

On November 24, we held a COVID-19 Vaccine Information Session for staff featuring a live panel of Southlake experts. The session was specific to vaccinations in children 5-11. If you missed it you can click here to watch the video. Please feel free to share this with your family and friends. 

Friday, November 19

  • Join us in watching the Southlake Champion Awards Virtual Event 

For your enjoyment we have recorded a virtual awards ceremony highlighting each of the recipients of the 2021 Champion Awards. Please click here to watch it, and feel free to share with your family and friends! Congratulations again to this year’s recipients, including the entire Southlake team who collectively received the Power of Many Award, which was recently highlighted in Newmarket Today. Click here to read. 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. In the past week 27 shout outs have been sent to Southlake staff! Click here for more information and to send a shout out to one of your peers. 

Thank you Angela, for showing such kindness, patience, and understanding when you are orientating new staff to the unit. These staff always praise you and say how thankful they are for your time and teaching. Thank you for making their transition to Southlake so memorable. 

Nominator – Meghan Garbutt

Nominees – Angela Alphonso 

  • Grateful patient highlight 

I found myself at the Southlake COVID-19 Assessment Centre with the need to have my very unwell 3-year-old daughter tested. I cannot express enough the gratitude I have for the team manning the Assessment Centre. From beginning to end we were met with kindness, patience and compassion and our visit was capped off with the delivery of the shiniest, sparkliest park of stickers ever made (in the eyes of a very upset 3-year-old) at the exact moment they were needed most. Thank you!  

– A.B. 

  • World Prematurity Day: November 17 

On November 17, Southlake recognized World Prematurity Day and took time to showcase and thank the incredible staff who provide care to our littlest patients every day. The team provides compassionate care to the babies and families that spend time within our NICU, helping these families through often one of the most difficult times. Thank you!  

  • Holiday Heroes

Southlake is once again participating in the Holiday Heroes Toy Drive with our friends at York Regional Police. This year we are returning to our traditional approach and will be collecting toys, clothes, gift cards and monetary donations to present to York Regional Police on December 13! 

Toys can be dropped off in the Main Lobby Space on December 13, 2021, between 9 a.m. and 12 p.m. We ask that departments store their donations on their unit until the drop-off day. 

Individual prizes are available, and you are eligible to win by participating in this year’s toy drive. If you have any questions, please email corporatecommunications@southlake.ca. Let’s help make the holidays great for those in need in our community! Thank you in advance for your generosity. 

  • Thank you, Southlake stafffrom Mars-Wrigley 

After the Mars-Wrigley truck distributed treats to Southlake staff the week of Halloween, their staff wanted to do something extra to thank our staff who work so hard every day. They have since sent personalized, handwritten thank you cards from their staff to ours.  Check out their thoughtful cards below.

  • Mental Health Outpatient Clinic Relocation  

We are pleased to share some positive news for our Mental Health outpatients and the teams who provide their care and support. As part of the Mental Health Inpatient Bed Expansion project, and in order to accommodate and construct the new 12-bed Adult Inpatient Unit on West 4, three of Southlake’s outpatient mental health clinics will be relocated to the Tannery to accommodate the expansion.

This weekend the following Mental Health outpatient clinics will be relocating from West 5 to the Tannery Building Suite 404, located at 465 Davis Drive:  

  • The Child and Adolescent Mental Health Outpatient Clinics 
  • The Adult Mental Health Brief Therapy Clinic 
  • Young Adults Eating Disorders Clinics 

These clinics will all be relocated starting Saturday, November 20 through to Sunday, November 21. Clinics will resume services on Wednesday, November 24. We will continue to provide updates as the work continues. 

  • Parking Garage Closure 

Thank you to our Capital Development, Facilities and Security teams for all their hard work to smoothly manage the closure of the parking garage during the construction. A lot of behind-the-scenes coordination went into this project and these teams did a great job of managing access, supplying infrastructure support and supporting staff and visitors during this time. 

Friday, November 12

  • Whiskey, Wine & MR Menswear 

On Wednesday, November 10, Southlake physicians walked the catwalk in the Whiskey, Wine and Mike Rathke Menswear fundraiser, benefiting Southlake’s Stronach Regional Cancer Centre. It was quite the show! Two-time cancer survivor and longtime supporter of Southlake, Mike Rathke, was in attendance, who knows all too well the importance of having quality cancer care close to home. Thank you to everyone who participated in this event in support of local cancer care. The amount of money the evening event raised will be announced next week so stay tuned! 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. In the past week 27 shout outs have been sent to Southlake staff! Click here for more information and to send a shout out to one of your peers. 

You both went above and beyond to plan and support the event. Your passion to ensure all Patient and Family Advisors  feel connected to Southlake as well as ensuring they were able all to participate,  is invaluable to the program and our patients.  Thank you for always taking the time to enable all PFAs so they can serve as the voice of patients and families at Southlake. 

Nominator – Sue Grills
Nominees – Laura Scavone and Michelle Sheridan 

  • Grateful patient highlight 

I recently had an MRI and I wanted to send an email to say how much I appreciate the care I received. From the moment I walked into the hospital, to the moment I left, I was very impressed with the level of service and care. The lady at the Welcome Centre was very helpful. Next, I saw Diana at Diagnostic Imaging reception and she was very welcoming, warm and professional. Lastly, Jim completed my MRI. He was very knowledgeable and showed excellent care. I am very thankful that we have such a great facility in our town!
– A.M. 

  • MRT Week: November 7 – 13  

It’s MRT Week and we’re celebrating the essential role medical radiation technologists play in the healthcare system. They deliver imaging & radiation-related services with a caring touch, allowing patients to benefit from the latest in medical diagnostic & treatment technology.  

In the Stronach Regional Cancer Centre at Southlake, radiation therapists are key members of the cancer treatment team and use focused radiation to treat cancers while minimizing harm to surrounding healthy tissues. They educate and care for patients with cancer throughout their radiation therapy. 

  • Perioperative Nurses Week: November 7 – 13 

Our incredible specialized team of help to provide patient care before, during and after surgical procedures. They are instrumental to our surgical team and are the voices of the patients during their procedures.  Thank you for all you do! 

  • National Nurse Practitioner Week: November 7 – 13 

Nurse practitioners provide care to our patients both in hospital and beyond. This week we celebrate and thank our nurse practitioners for their dedication and commitment to the care of patients and our community. 

  • Diabetes Awareness Day: November 14 

This year marks the 100th anniversary of the revolutionary and life-saving discovery of insulin! A big shout out to the team at the Diabetes Education Centre at Southlake, located at the Tannery Mall. They’ve been working at full capacity throughout the pandemic to assist patients in managing their diabetes. The team not only provides education, support, sick day management and insulin titration for those with Type 1 and Type 2 diabetes, they also provide services for those at risk of diabetes or with prediabetes, elevated cholesterol levels and gestational diabetes. 

  • Introducing the Southlake 50/50 Community Raffle 

Southlake Foundation is introducing a new and exciting way to support Southlake! The Southlake 50/50 Community Raffle is here and ready to give away thousands of dollars – just in time for the holiday season. All tickets purchased in the Southlake 50/50 Raffle offer the chance to win the growing jackpot, all while supporting our hospital to help make leading edge care possible. Plus, buy your tickets early and receive bonus chances to win one of two $500 Early Bird Prizes, thanks to our sponsor Chartwell Retirement Residences. 

Tickets available at southlake5050.ca beginning Monday, November 15 through to Monday, December 20. 

  • Movember “Mo-Off” at Southlake 

The Facility Operations & Support Services (FOSS) is challenging the reigning ‘Stache for Southlake Cup champions, Information Technology (IT), to a “mo-off”, where each team of daring and debonair gentlemen will grow their moustaches to support Southlake. 

During November (also known as Movember), you will be able to sponsor a team member of your choice through the Southlake Foundation webpage (links below). The team that raises the most money by November 30 will be crowned the new champions. All proceeds raised from this event will go to the Stronach Regional Cancer Centre. 

For the FOSS donation page, click here.
For the IT donation page, click here. 

  • Coca-Cola holiday truck Newmarket debut 

Next Wednesday keep an eye out for the Coca-Cola holiday truck passing Southlake! It is scheduled to drive around the hospital from 5:40 – 5:50 p.m. on Wednesday, November 17, traveling along Davis Drive, turning left on Prospect, left on Queen to pass the hospice, and back up Roxborough to Davis. If you are working please take a moment to look for the truck, it’s quite a sight.

Friday, November 5

  • A record-breaking number of smiles 

Thank you to all hospital staff and visitors who purchased cookies during Tim Hortons’ Smile Cookie campaign. Southlake’s very own Tim Hortons baked 2,531 Smile Cookies this year and donated $2,529 to Southlake Foundation! Together, our community and local Tim Hortons restaurant owners in Newmarket, Aurora and East Gwillimbury raised $45,000 for SouthlakeClick here for full details. 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers!   

I would like to thank Valerie Sandy, a child crisis worker who was asked to support a very difficult situation in the Emergency Department a couple of weeks ago. She was asked to support several children after they suffered a significant event to their family. She stayed three hours past her shift, until 3 a.m., to ensure that the children were responded to and feeling safe. Her dedication and willingness to do the right thing and go above and beyond is representative of her work ethic, as well as the types of things that crisis workers get asked to do much of the time. Thank you, Valerie, for your dedication and support to these children, you really did go above and beyond!
– Submitted by Sherri Miller, Manager, Child and Adolescent, Mental Health 

  • COVID-19 Assessment Centre relocation

Congratulations to Anne Forsey and Andrew Norris for all their hard work to successfully relocate the COVID-19 Assessment Centre from the Town’s Seniors Centre to 22 Prospect St. A lot of behind the scenes coordination of clinical and support services went into the relocation which Anne and Andrew lead.

  • Grateful patient highlight 

I arrived at Southlake in labour. I was helped into an elevator by a wonderful volunteer who carried my bag up to the labour and delivery area. Once there, Kelly, my nurse was so reassuring, supportive and truly the key person in helping to ease and support me as a first-time mother in a scary situation of delivering my first baby and under the COVID-19 constraints. I have told anyone I discuss my delivery with how incredible Kelly was. I want to extend my most sincere thanks to Kelly, Dr. Yang and all the postpartum team at Southlake. We think of you all often and sing your praises.
– M.S.

  • Congratulations to Dalila Duguay 

Southlake’s very own Dalila Duguay was one of 10 individuals to win the Cleaning to Advance the Patient Experience (CAPE) in Environmental Services. This award had over 800 submissions, spanning the entire 

continent, and included a cash prize for the winner and an additional donation to their healthcare institution on their behalf. Not only did Dalila receive a prize and a donation to Southlake, but her name was proudly displayed on the NASDAQ sign in the middle of Times Square in New York City – what a once in a lifetime experience! Dalila won for her strength, compassion and dedication in her role as a Hospitality Service Associate working overnights in the Emergency Department. Thank you and congratulations, Dalila! 

  • Medical Surgical Nurses Week: November 1 – 7 

This week we’re recognizing our amazing team of specially trained surgical nurses at Southlake. As experts in their practice, these nurses provide compassionate care for patients while they prepare for and recover from surgery. Thank you surgical nurses for all you do!

  • Daylight Saving Time 

Don’t forget to turn your clocks back one hour this weekend. Enjoy that extra hour of sleep! 

Friday, October 29

  • First annual Southlake Emergency Department Cup 

On Wednesday, October 27, the Emergency Department hosted its first annual Southlake Emergency Department Cup. The ED staff came together for a friendly softball game in their first social outing in over two years!    

Set on a local Aurora field and blessed with clear skies and beautiful sunshine, ED staff exhibited teamwork, positivity and good old-fashioned friendly competition. The staff shared many laughs together and cheered loudly for each other from the sidelines. The team said it was refreshing to see their colleagues in a social setting outside of the busy department, and have the opportunity to work on crucial teambuilding skills. 

  • No tricks, just treats! 

Thank you to Southlake Foundation and Mars Wrigley for organizing the #NoTricksJustTreats Truck Tour’s visit to Southlake yesterday, just in time for Halloween. The treats brought a smile to everyone’s faces and was greatly appreciated by staff. 

  • The Mental Health program is launching a new initiative in November.   

The Mental Health program is excited to share a pilot initiative starting in November to implement a new digital platform, Greenspace, to our eating disorders and Adult Brief Therapy programs. Greenspace will allow for measurement-based care to be accessible for patients, families and their clinicians to enhance their treatment experience and improve outcomes. This platform engages patients and families in their treatment planning from beginning of treatment and throughout, allowing for real time data on their progress.  We are excited to implement this program thanks to a generous donor who is supporting this initiative. Once the pilot is over in six months, we plan on implementing this across all outpatient Mental Health programs here at Southlake. 

  • Southlake Shout Out highlight 

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers!   

I’m very proud of the technician team. You kept calm under a very tense working situation. Everyone listened to each other and adapted to the down time procedure very well. Thank you all for the incredible work you do on a daily basis.
To: Mohammed Busair, Tina Liscio, Caroline Luu & Fareria Trisha Mahaboob-Mohammed
From: Jennifer Daley-Morris 

  • Grateful patient highlight 

I recently had an MRI and I wanted to send an email to say how much I appreciate the care I received. From the moment I walked into the hospital, to the moment I left, I was very impressed with the level of service and care. The lady at the welcome center was very helpful. Next, I saw Diana at Diagnostic Imaging reception and she was very welcoming, warm and professional. Lastly, Jim completed my MRI. He was very knowledgeable and showed excellent care. I am very thankful that we have such a great facility in our town! 
– A.M. 

  • Canadian Intensive Care Week: October 24 – 30 

This week we’ve been celebrating our incredible intensive care unit (ICU) team! Our ICU team (including CICU and CVICU) works tirelessly to provide compassionate care to some of our sickest patients, including those with COVID-19. Thank you to our amazing team for the outstanding care you provide each and every day. 

  • Respiratory Therapy Week: October 24 – 30  

It’s also Respiratory Therapy Week and we are grateful to our skilled team of Registered Therapists (RTs). RTs monitor, assess, and provide life-saving care to those who are experiencing difficulty breathing. RTs are on the frontline helping patients, one breath at a time, every single day.

  • October is Occupational Therapy Month 

This month we’re celebrating Southlake’s occupational therapists. OTs play a vital role in a patient’s care team, working with patients to increase their independence and safety with daily activities. When patients are ready to leave the hospital, OTs ensure a safe transition home by making sure patients have the right equipment to be independent, have the right level of support for daily activities, and are safe from a physical and cognitive standpoint to be discharged. Thank you to all of Southlake’s highly skilled and compassionate OTs!

Friday, October 22

  • Congratulations to the winners of the 2021 Southlake Champion Awards! 

Please click here to view the recipients of the 2021 Southlake Champion Awards! We would like to acknowledge these exceptional individuals and teams for their incredible work and commitment to Southlake. This includes all staff and physicians at Southlake, who have collectively received the Power of Many Award. Everything we do at Southlake impacts our patients, families and each other, and creates an environment where the best experiences happen. Thank you all for your hard work and dedication to Southlake. 

  • Southlake’s COVID-19 Assessment Centre moving to 22 Prospect Street 

Next Friday, October 29, Southlake’s COVID-19 Assessment Centre, currently located at the Newmarket Seniors’ Meeting Place, will be re-opening at 22 Prospect Street. We want to give a big thank you to the staff, physicians and support teams who have been working hard at the Assessment Centre over the last year and a half. 

“This is another exciting step toward pre-pandemic life made possible by our collective efforts of following public health guidelines and getting vaccinated. Southlake has played a vital role throughout the pandemic. I want to thank the whole Southlake team for their hard work and their unwavering dedication to building a safer and healthier community together,” said Mayor John Taylor. 

  • Shout out to the thirddose vaccination team 

A shout out to everyone involved in the third dose vaccinations for eligible cancer patients being treated at the Stronach Regional Cancer Centre. Thanks to Lorrie Reynolds and her team for booking more than 500 appointments and to Anne Forsey, Dr. Charmaine van Schaik and Dr. John Randle for their support to get the clinic up and running and to answer questions from patients. The son of one cancer patient said he was extremely grateful that Southlake coordinated this clinic for his mom’s third dose, so he didn’t have to worry about going elsewhere with the risk of exposure to others 

  • Southlake team leads clinical trial   

Congratulations to Dr. Jai Jayakar, Dr. Peter Anglin, Catherine McPherson and the clinical trials team on their tremendous effort leading to the following hematology trial publication in the British Medical Journal (BMJ): Effectiveness of therapeutic heparin versus prophylactic heparin on death, mechanical  ventilation, or intensive care unit admission in moderately ill patients with COVID-19 admitted to hospital: RAPID randomised clinical trial  

“This was a Canadian-led, international study looking at anticoagulation in patients with COVID-19 during the pandemic in which we participated as a site,” said Dr. Jayakar. “It helps to answer the important practical question of whether anticoagulation makes a difference for hospitalized patients with COVID-19.” 

Click here to view the trial.  

  • National Healthcare Facilities and Engineering Week: October 18 – 22 

It’s National Healthcare Facilities and Engineering Week and we are so grateful to Southlake’s facilities team! They work around the clock to ensure Southlake runs efficiently and remains a safe place to provide and receive care. If you passed by the lobby this week you would have noticed their display featuring some of the incredible behind-the-scenes work the team does. 

  • National Infection Control Week: October 18 – 22  

At Southlake we are lucky to have such an amazing IPAC team. They have been crucial to our COVID-19 response, as well as our everyday operations. They have ensured staff are always up to date on the latest news, recommendations, changes and data and a fixture of our Town Halls. They’ve been with us every step of the way and enabled us to identify COVID-19, treat it and stay safe. We hope everyone had chancto participate in the daily activities all week long!  

  • Patient Safety Week: October 25 – 29  

Next week is Patient Safety Week. Be sure to stop by the table in the lobby to participate in the daily activities and have a chance to win great prizes. Feel free to share your photos on social media using #CPSW2021 and @SouthlakeRHC. 

Friday, October 15

  • Southlake NP co-authors publication 

Shannon Nixon, NP, Complex Malignant Hematology, has co-authored a publication in the Journal of AABB Transfusion titled Risk Factors for Intracranial Hemorrhage (ICH) in Adults with Acute Leukemia published on October 10. 

Shannon also led the initial study regarding ICH and outcomes in acute leukemia, which was published in 2019. This second study was intended to understand predictors for ICH in the same population. Congratulations Shannon and thank you for your ongoing dedication to cancer research and our patients. 

  • Southlake Shout Out Highlight.

Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers!  

We would like to recognize the Cardiology team. Over the past few months, they have created new signage for their patient rooms, and it is so helpful. It is something that should be adopted throughout the whole hospital. Outside of the rooms you are aware if the patient is VAT, FALLS RISK, PICC, ISOLATION, etc. They have little laminated cards stating the risk and they are on magnets. This has been greatly appreciated by the lab staff being able to recognize before entering the patient’s room. Thank you, Cardiology!

From the Lab Technicians 

  • Emergency Nurses Week: October 10 – 16  

It’s Emergency Nurses Week and we are so grateful to Southlake’s incredible ED nurses who provide compassionate care and support to patients 24 hours a day, seven days a week. Emergency nurses help patients who are experiencing one of their most challenging days, and no matter what comes through the ED doors, the nurses face it head on. The Emergency Department leadership team would like to thank our nurses for their amazing work and grit. 

  • Tuesday, October 19 is National Pharmacy Technician Day  

Pharmacy technicians are an integral part of the healthcare team and are responsible for drug distribution for the entire hospital. They have many varied tasks including dispensing, compounding, IV preparation including chemotherapy, performing BPMHs, and stock replenishment to name a few. As of 2021, registered pharmacy technicians are also able to administer COVID-19 vaccines as part of their scope and have been a valued member of the COVID-19 vaccine clinics happening all over the province. Thank you to the wonderful pharmacy technicians at Southlake!  We appreciate all the work you do for us and our patients. 

  • Southlake celebrates Support Services Week 

As we wrap up this year’s Support Services Week, we would like to thank all those who helped celebrate the daily contributions of our dedicated Environmental, Linen, and Transport Services staff. This year was extra special as Southlake’s very own Dalila Duguay was one of 10 individuals to win the Cleaning to Advance the Patient Experience (CAPE) in Environmental Services. This award had over 800 submissions, spanning the entire continent, and included a prize of $2,500 for the winner and an additional $2,500 donation to their healthcare institution on their behalf. Dalila won for her strength, compassion and dedication in her role as a Hospitality Service Associate working overnights in the Emergency Department. We are so proud of Dalila and the entire team for exemplifying our Values every day. Thank you! 

Friday, October 8

  • Mental Illness Awareness Week – October 3-9

It’s Mental Illness Awareness Week, a week designed to shed light on the reality of mental illness across the world. The Mental Health Program at Southlake provides a wide range of services for children, adolescents and adults. The major focus of our Mental Health Program is to assist individuals through severe episodes of illness and gradually move them into less acute services. Thank you to this team for everything you do. 

  • The innovative Ambassador Program in our Emergency Department continues to get positive feedback including this message from a patient: 

Jeff from the Ambassador Program made my visit to Southlake’s Emergency Department so much more humane! 

I didn’t feel parked and forgotten as I was waiting for tests or results. He inquired regularly if I needed anything and exchanged a few words as he was regularly passing by. He even gave me an update as to when I should expect to see the doctor. 

I sincerely hope other hospitals will adopt this program. It makes all the difference in the world! 

Thank you, Jeff and your team, for what you do. It is truly appreciated.  

– L.B.

  • The 2021 Southlake Golf Tournament, presented by AirBoss raises $348,100

It is because of our golfers, generous sponsors, dedicated committee members and those who joined the online auction that we are pleased to announce a total of $348,100 raised in support of Southlake! Our sincerest thanks! This year marked the 28th annual golf tournament held in support of Southlake. This year the tournament was held over two days for the first time. Golfers took to the Coppinwood Golf Course in Goodwood on June 28 and Beacon Hall Golf Club in Aurora on September 20. This tournament would not be possible without the support of our dedicated community members, who partner with us to ensure leading edge care is available close to home. Thank you again for joining us and we hope to see you again in 2022! 

  • Southlake Shout Out Highlight. Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. Click here for more information and to send a shout out to one of your peers! 

Thank you so much for the great work you are doing with the Extern program. I have received three letters complimenting externs and their fabulous work within the past week (two of which were from patients/families). This demonstrates the exceptional leadership, training and support that has been provided by you, our extern mentors, to our externs.  You are truly making a difference in the lives of others – both patients and our new nurses! Your hard work is greatly appreciated! 

Sent to Heather Windecker, Elizabeth Seymour, Joanne Campbell and Susan King
Sent by Carol Williams 

  • Radiation Treatment – LINAC Replacements & Expansion

We have approvals secured from both the Ministry of Health and Ontario Health to replace three Linear Accelerator machines and to add one more. This will improve access to cancer care for the broad catchment area we serve. We expect to replace the first of the existing machines later in this fiscal year.   

  • Southlake has been involved with an exciting clinical trial for COVID19

This is a phase II trial that involved a one-time IV infusion treatment using a new anti-TLR4 monoclonal antibody. Over-activation of TLR4 can be the culprit implicated in the respiratory/lung complications of COVID-19.  

Three consenting patients who were critically ill (with two on ventilators) participated and we are excited to report that all recovered and were discharged home. This was a huge team effort by the research team and the ICU staff and physicians. Thank you for contributing to the advancement of evidenced-based treatment for COVID-19. 

For full information check out the press release shared by Edesa, the pharmaceutical company.   

  • Southlake partners with Ontario Shores to implement the quality standard for schizophrenia

As part of this initiative to spread best practices across the province, four of our staff participated in CBTp (Cognitive Behavioural Therapy for Psychosis) training.  Thank you to the following staff for your participationDawn Williams-WasylenkiLaura PellaJennifer Edwards and Sue Charette.

  • Did you know that Southlake is part of an exciting new program to accelerate innovation in healthcare?  

We have partnered with the National Research Council of Canada’s Industrial Research Assistance Program to help small and medium-sized businesses drive growth through innovation and accelerate ideas to market. Southlake provides guidance on appropriate business models, alignment to healthcare and the development of a business case. We have assisted six companies so far this yearproviding insights to ensure their technologies meet the needs of the healthcare industry before products are finalized. This program also allows our staff to see new ideas early and provides additional revenue for SouthlakeThis year we have supported projects ranging from AI for earlier detection of cancer to virtual robotic surgery. To learn more click here. 

  • Health Information Professionals Week: October 4 – 8, 2021

Shoutout to Southlake’s team of Health Information Professionals who are responsible for the collection, protection and translation of health data that provides valuable information used daily in the decision making across our hospital. 

  • Health Care Food Service Week:  October 4 – 8, 2021 

This week marks Health Care Food Service Week – what a great opportunity to celebrate our amazing team! Our promise of the delivery of healthy, delicious meals to our patients would not be possible without the tireless efforts of our food services associates. We would like to take this opportunity to recognize these efforts and thank them for their dedication and compassion. 

  • This week we celebrated Marjorie Brewster, and her retirement from volunteering at Southlake after 32 years. Since 1989, Marjorie has donated 11,745 hours of her time to Southlake and says she has loved every minute of them! Marjorie has been a fixture in the POGO clinic and says she feels like a mother or grandmother to the children she sees. She loves to bring joy to the patients and see the smiles on their faces. Congratulations Marjorie and thank you for your service!

 

  • Compliments from a patient about Southlake’s Mental Health Program highlight the impact that our outstanding staff have every day:

“Meeting the team, albeit virtual, was immediately reassuring and I am truly grateful for their professionalism, knowledge, caring and empathetic approach through my recovery process. Their positive energy and encouragement made a world of difference even on my darkest days. I have learned so much about myself, relationships, communication and what a difference living with gratitude can make. The team has reinforced the value of appreciating myself, finding joy in the little things, and opportunities to live a fuller life with a smile.”

 

  • One of Southlake’s strategic goals is to “Own our role to improve the system.” Our Regional Cardiac Program is doing just that by holding a series of virtual educational sessions called “Elevating the Future of Cardiac Care.” This live and interactive learning series is aimed at staff from other hospitals and is being led by Southlake’s frontline clinical leaders including NPs, triage coordinators and other allied health professionals.

 

  • Southlake’s Better Begins Today Mental Health Campaign has raised 77% of the $7.5 Million goal! The fundraising campaign was launched last fall to expand Southlake’s mental health facilities to better meet the growing needs of our communities. We are grateful to our caring and generous communities for their support. To learn more about the Better Begins Today campaign or to make a donation, please visit southlake.ca/better.

 

  • Our littlest patients can now expect improved continuity in their care following the launch of a new inpatient hospitalist model of care by our Southlake paediatricians in September. This six-month pilot project will provide one paediatrician who is dedicated to the inpatient unit for a week at a time, leading to more consistent careNew Family-Centred Rounds allow patients and parents to meet with the entire interdisciplinary team to discuss progress and the plan for each day. In just the first few weeks, feedback from families has been stellar! 

 

  • Over the years, and especially during the pandemic, our paediatric inpatient unit has been seeing an increasing number of patients and families that need psychiatric, behavioural, and psychosocial support. Previously these patients have been unable to access psychiatry assessment and follow-up outside of an on-call system. The new Child Psychiatrist Consultation-Liaison service, launched in September, aims to provide consultation as well as longitudinal inpatient follow-up and intervention by a dedicated child psychiatrist. A collaboration between two programs in our hospital, this new service is fulfilling a previously unmet need. Thank you to Dr. Adam Enchin for stepping up as the first Consultation-Liaison!

 

  • Ontario Health has provided final funding approval for our new PET / CT Simulator. Design work for the location in the Cancer Centre is in progress. This new modality will support both the diagnostic and radiation therapy planning needs of patients and is the first PET in York Region!