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Southlake moving COVID-19 Assessment Centre down the street and indoors

Friday October 16, 2020

The hospital and Town of Newmarket are collaborating to offer an Assessment Centre that can accommodate the anticipated increase in those seeking tests, in a warmer, more comfortable setting

With cooler weather on the way, Southlake is moving its COVID-19 Assessment Centre, which is currently an outdoor tented location, two blocks west to the Town of Newmarket’s Seniors’ Meeting Place at 474 Davis Drive, in Newmarket.

The Assessment Centre will open in this new location at 8:00 a.m. on Wednesday, October 21, 2020. Appointments booked for or after October 21 will take place at the new location. All appointments scheduled for dates prior to October 21 will take place in the tents in Southlake’s East parking lot.

This Seniors’ Meeting Place is currently closed as a result of the pandemic. Southlake and the Town worked together to identify the Seniors’ Meeting Place as the best location for the Assessment Centre due to a number of factors, including increased space, close proximity to the hospital and an overall easier and more comfortable experience for residents requiring testing. The location offers:

  • Space indoors in which people can wait for their assessments
  • Separate space for those receiving tests in preparation for procedures or surgeries, so they don’t have to wait with those who have symptoms or have been exposed to someone who is infected with the virus
  • Free parking
  • Proximity to the hospital in case patients need further testing
  • A location central to the communities from where the majority of those seeking assessments live

The centre will operate 8 a.m. – 9 p.m. seven days a week. Registration phone lines will be open 7 a.m. – 8 p.m. daily. All patients must schedule an appointment by phone for a COVID-19 assessment. Call 289-803-2199 to schedule an appointment.

Wait times for test results depending on the number of tests that labs are processing. It takes up to five days to receive a test result. To get your results as quickly as possible those getting tested can sign up for Southlake’s Patient Connect portal. They will need to provide an email address when they schedule an appointment and complete the portal enrollment on

In keeping with Provincial criteria, the Assessment Centre will see patients who:

  • have symptoms of COVID-19
  • were alerted to a potential exposure by the COVID-19 app or by Public Health
  • have been in contact with someone who has COVID-19
  • were involved in a COVID-19 outbreak
  • are in an at-risk group as defined by provincial health officials
  • require a test to visit a long-term care home/resident

Patients experiencing intense symptoms, such as difficulty breathing or chest pain should visit the Emergency Department or call 911.

Southlake would like to again thank the generous donors from our community who provided the necessary funds for the hospital to purchase the tents that have housed the assessment centre and provided an effective way to assess and test thousands of people since April.



“Using this facility, Southlake will be better able to test the increasing numbers of people who will need COVID-19 assessments as the second wave surges, and do so in the comfort of a warm accessible building.

“This is a great example of how partnerships are improving the care we provide and building a healthier community overall.

“Thank you Mayor Taylor, Council and the staff at the Town for your support and dedication to building a health community.”

  • Arden Krystal, President & CEO, Southlake Regional Health Centre


“It’s extremely important for the Town of Newmarket to support Southlake Regional Health Centre by relocating the COVID-19 Assessment Centre to the Seniors’ Meeting Place. This is an ideal location to conduct testing and keep our residents and hospital patients safe. While we continue to look for other safe ways to provide recreational and social support to our Seniors’ Meeting Place members, we are happy to lend a hand by once again partnering with the hospital to provide this critical service to Newmarket and surrounding communities.”

  • John Taylor, Mayor, Town of Newmarket

Quick facts

  • Southlake’s Assessment Centre was first opened in March 2020 in the Ambulance garage adjacent to the Emergency Department
  • In April 2020 the Assessment Centre moved to two medical field tents near the hospital’s East main entrance
  • 67,173 assessments have been completed at Southlake as of October 12
  • 1,007 of those had positive results (1.5% positivity rate)
  • The Assessment Centre has averaged over 750 assessments/day over the past month