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The Arthritis Program (TAP)

A Regional Program. A National Resource.

The Arthritis Program (TAP) is an award winning interprofessional program committed to delivering the highest standards in arthritis care. TAP delivers a team-based approach to the assessment, treatment, and education of individuals of all ages who are diagnosed or experiencing symptoms of arthritis. There are over 130 different types of arthritis.

TAP is committed to research as well, and is currently successfully involved in many areas of leading edge arthritis research. Please click here to reach the TAP portal.

The Arthritis Program is located at:

The Tannery Mall
465 Davis Drive, Suite 403
Newmarket, Ontario

Hours of Operation:
Monday to Friday: 8:00 a.m. to 4:00 p.m.*
Closed on statutory holidays

For more information, please call 905-895-4521, ext. 2345.
Our fax number is 905-952-2816.

*Education programs may be offered on Saturdays at certain times of the year.

Education and Therapeutic Education Programs

A physician referral is required to attend a therapeutic education program.

Education and therapeutic education programs offered by TAP include:

Inflammatory Arthritis is a complex disease which can affect many joints as well as systems of the body. If left untreated, damage to the joints may occur quickly. There are many types of inflammatory arthritis including: Rheumatoid Arthritis, Lupus and Psoriatic Arthritis and many more. Common symptoms may include joint swelling, pain, stiffness and general fatigue.

The Inflammatory Arthritis program is designed to increase the patient’s understanding of their disease and to work with the team to help bring the disease into remission. Individual assessments are completed to determine the treatment needs. Treatment includes education and comprehensive rehabilitation for individuals with inflammatory arthritis and their family.

Patients also receive regular monitoring assessments with a pharmacist, physical therapist and occupational therapist. Rheumatologists are closely linked with the program and offer their expertise to team members and patients as part of the two week program as well as individually on an as needed basis.


TAP offers a comprehensive education and exercise program for individuals with osteoarthritis (OA). Osteoarthritis, or “wear and tear” arthritis as it is often called, is a breakdown or wearing out of the cartilage which provides a cushioning effect at the end of each bone. Symptoms may appear gradually and include pain and stiffness in the hips, knees, and hands. Osteoarthritis can also occur in the spine, at the end of the fingers, and at the base of the thumbs.

The overall purpose of the classes is to increase the patient’s knowledge of their disease and to help them improve their quality of life. Classroom sessions discuss what OA is, the importance of pain management, exercise, healthy eating, lifestyle management, and the safe use of medications and natural health products.  Every session includes an exercise component to help participants develop a personalized home exercise program. Personal goal setting is encouraged as an integral part of the self-management of OA.  Participants can access members of the team to review and improve the management of their OA.

The program is offered weekly for 6 weeks and also  on weekends over 3 Saturdays. Family members are welcome to attend.


TAP’s Juvenile Arthritis program is designed for children 18 years of age and under. The program provides assessment and treatment and as required, works as a liaison with the Hospital for Sick Children, and the Holland Bloorview Kids Rehabilitation Hospital. TAP works with local paediatricians, community agencies and schools to ensure that the child with arthritis can excel in their everyday activities.

Treatment may include exercises in a therapeutic pool and most importantly joint movement through fun activities. Children are monitored and treated throughout the progression of their disease. As treatments can vary, the program educates parents on how to provide daily care for their child and how to recognize when the skills of a health care professional are required. In addition to a strong belief in education, the program’s staff  encourage interaction amongst families which have children living with juvenile arthritis.


Osteoporosis is a silent, painless disease where, over time, a bone becomes fragile due to bone loss and strength. If undetected and untreated, it can gradually result in the bone breaking and a variety of complications.

TAP offers education classes for individuals with osteoporosis and osteopenia. These classes are designed to teach individuals how to maximize their function through exercise, diet, lifestyle changes and medication. The program is designed to increase a participant’s knowledge and to reduce the risk of bone breakage (fracture).

Participants are invited to attend a workshop which includes lectures and demonstrations by members of the treatment team. Family members are welcome to attend.


Fibromyalgia (FM) produces widespread pain which affects women more often than men.  Symptoms may include but are not limited to generalized aching, poor sleep, stiffness upon waking and fatigue throughout the day.  TAP offers assessment and education to individuals with fibromyalgia through an education program.  This education program offers information on self management of symptoms and strategies on how individuals can successfully reach their personal goals.

Individuals attending the Fibromyalgia Education Program learn about a number of topics through interactive sessions with a team of professionals including:  a rheumatologist, pharmacist, social worker, occupational therapist, physiotherapist and kinesiologist.  Topics covered in the program include:  medication options, exercise theory and techniques, lifestyle management, mindfulness meditation and stress reduction techniques, as well as problem solving skills to attain empowerment, self-management and increased emotional well-being.  The program is offered weekly x 6 sessions and also as weekly evening sessions over 5 weeks.

Program sessions include an exercise component where exercises are demonstrated and practiced to ensure that participants know the right way and methods to complete their exercise.  The Fibromyalgia Education Program is geared to assist patients attain the knowledge and support to help them minimize both the symptoms and the impact of FM.

Through the combined expertise of a professional healthcare team, individuals learn how to successfully self-manage their illness and reduce the impact of symptoms on their lives. Members of the team include:

  • Dietitian
  • Kinesiologist
  • Occupational therapists
  • Pharmacists
  • Physical therapists
  • Rheumatologists (doctors who specialize in treating arthritis)
  • Social worker
  • Clerical staff
  • Volunteers


Community Partnerships

TAP is involved with a number of community partnerships for individuals with arthritis and other chronic diseases to participate in exercise programs. These partnerships are offered in collaboration with Newmarket Parks and Recreation at community and recreation centres in and around the Newmarket area. Registration for these programs is through the Parks and Recreation guide.

For more information about these great partnerships, please refer to the latest issue of the Parks and Recreation guide or visit the Town of Newmarket online.

Chronic Disease Management Programs

Patients of The Arthritis Program can also take advantage of the Wellness Programs offered through our Chronic Diseases Programs. These programs include: stress management and support, healthy eating and weight loss, smoking cessation, and exercise.