Southlake Regional Health Centre is committed to providing barrier-free access to its environments, programs, and services.
Based on the requirements within the Accessibility for Ontarians with Disabilities Act (AODA) 2005 and the Accessibility Standards for Customer Service, Ontario Regulation 429/07, Southlake is pleased to provide you with access to the following documentation:
Wheelchairs at Southlake
Wheelchairs are available at Southlake near the main entrance, the Emergency Department entrance and the Medical Arts Building entrance.
Accessible parking spots are available in the main parking lot close to the main hospital entrance, in the main parking garage and at the Medical Arts Building near the entrance.
Hospital accessibility features
At Southlake, doors to the main entrance, Cancer Centre, Emergency Department, Medical Arts Building, bridge and parking garage have automatic doors and are accessible by wheelchair and scooter.
Accessible washrooms with automatic or push button openers are available. Look for accessible signs above the doors.
Please feel free to bring your communication aides from home. The hospital provides translators by request, teletypewriters (TTYs) and other assistive devices when needed.
Accessible Formats and Communication Supports
Southlake seeks to provide documents or information in a way that takes into account the accessibility needs of the person in a timely fashion and at a cost that is no more than the regular cost charged to other persons. Requests, concerns or questions regarding accessible formats and communication supports can be directed to Corporate Communications at email@example.com.
Several features have been incorporated into this website to make it easier for everyone to use. For example, visitors can increase and decrease the size of the text to suit their needs. The colour scheme was chosen to maximize contrast between text and background colours and be readable by those who experience colour blindness. All links are underlined to distinguish links from content text. Visual elements include alternate names and descriptions. Wherever possible navigation items have been placed in a consistent location on each page.
- Accessibility for Individuals with Disabilities
- Accessibility – Customer Service Regulation, which addresses:
- Training and Education
- Assistive Devices
- Service Animals
- Notice of Service Interruption
- Support Persons
- Customer Feedback
- Support for Deaf, Deafened and Hard of Hearing Patients and Substitute Decision Makers