Southlake Regional Health Centre is committed to providing barrier-free access to its environments, programs, and services.
Based on the requirements within the Accessibility for Ontarians with Disabilities Act (AODA) 2005 and the Accessibility Standards for Customer Service, Ontario Regulation 429/07, Southlake is pleased to provide you with access to the following documentation:
Accessible Formats and Communication Supports
Website
Several features have been incorporated into this website to make it easier for everyone to use. For example, visitors can increase and decrease the size of the text to suit their needs. The colour scheme was chosen to maximize contrast between text and background colours and be readable by those who experience colour blindness. All links are underlined to distinguish links from content text. Visual elements include alternate names and descriptions. Wherever possible navigation items have been placed in a consistent location on each page.
Policies
- Accessibility for Individuals with Disabilities
- Accessibility – Customer Service Regulation, which addresses:
- Training and Education
- Assistive Devices
- Service Animals
- Notice of Service Interruption
- Support Persons
- Customer Feedback
- Support for Deaf, Deafened and Hard of Hearing Patients and Substitute Decision Makers