Compliments or concerns? We want to hear from you.
Positive patient and family experiences occur through helpful communication, mutual respect for all and a true partnership between patients, families and staff. We value your opinion and invite your input and outlook. If you have a compliment, suggestion or concern please inform your nurse, healthcare provider or ask to speak to the manager of the department, by calling the Information Desk at 905-895-4521, ext. 2118.
If you require further assistance, please contact the Patient Relations Office and a member of our Patient Relations team will be able to assist you.
By email:
By Phone
- From within the hospital dial ext. 2290
- From outside of the hospital dial 905-895-4521 ext. 2290
- Outside of office hours, please leave a message and we will return your call within two business days.
Office Hours
Monday to Friday
8 a.m. – 4 p.m.
(excl. Statutory Holidays)
By Mail
Patient Relations Office
Southlake Regional Health Centre
596 Davis Drive
Newmarket, ON L3Y 2P9