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Interprofessional Collaboration and Education

Interprofessional Collaboration

Southlake is committed to creating an environment where the best experiences happen. Interprofessional care is needed to create the conditions required to support great experiences for patients, staff, volunteers and learners.

Interprofessional care is “the provision of comprehensive health services to patients by multiple health givers, who work collaboratively to deliver quality care within and across settings.” [A Blue Print for Action in Ontario 2020]

The advantages of interprofessional care include:

  • Greater focus on patient/family-centred care
  • Improved patient safety and quality
  • Improved patient and staff satisfaction
  • Ability to provide a better range of health services
  • Reduced staff burnout
  • Better use of resources

Interprofessional Education

Interprofessional education (IPE) occurs when learners from two or more professions learn about, from and with each other to enable effective collaboration and improve outcomes. [World Health Organization, 2010]

At Southlake, there are many opportunities for interprofessional learning to occur, both formal and informal. Students and other types of learners who receive training at Southlake are encouraged to seek, ask, observe and reflect how team members come together to provide the best care possible to patients with skills like communication, collaboration, problem-solving and shared decision-making.

We believe creating a culture of interprofessional care is imperative to achieving Leading Edge Care. By Your Side.

 

Launched in the summer of 2011, the student Role Observation Experience (ROE) initiative was created to:

  • give learners an opportunity to better understand the roles of different healthcare providers in a variety of practice settings.
  • assist in creating an understanding of the elements needed to create and enable interprofessional care.

“It is important to recognize that in healthcare it is the combined effort of all members that really impacts the care that a client can receive. “I think that the ROE program is extremely important as it promotes  a greater respect and understanding for the unique roles that exist within the healthcare setting and how they fit together. I would encourage all students to take part in this program.”
– York University student

“I think that the ROE is extremely important as it promotes interprofessional collaboration, and a greater respect for the unique roles that exist within the healthcare setting. I would encourage all students to take part in this program and I would once again like to thank-you for helping make this experience possible.”
– Georgian College student

If you are interested in participating in an ROE please discuss the opportunity with your preceptor or clinical instructor.

After receiving permission from your preceptor/faculty leader to engage in a ROE, please contact the Observation Lead from your area of observation interest to arrange a date and time for the ROE. Click here to see the list of leads and their contact information.

Once you have the observation date arranged, please register online for an ROE debrief session. The debrief sessions are a great opportunity for our learners to share their experience of the ROE with each other. We have found that this is actually the most beneficial aspect of the ROE. The reflective assignments are discussed during the debrief sessions.

If you have any questions about this initiative or about Interprofessional Care at Southlake, please contact Lorna Bain (ext. 2274 or lbain@southlakeregional.org) and Sandra Parsons (ext. 2435 or sparsons@southlakeregional.org).

What is a ROE?

The ROE is a formal opportunity for learners to:

  • learn about the roles of others on healthcare teams.
  • recognize how stereotypes can impact patient care.
  • apply learnings about interprofessional care.

Who is eligible to participate in the ROE?

Learners are eligible to participate in the ROE if they:

  • have a clinical placement at Southlake for 3 weeks or greater, and,
  • have the approval of a preceptor or clinical instructor.

What does the ROE consist of?
There are 3 parts to the ROE:

  • A role observation
  • A short reflective assignment
  • A Debrief Session (a small group discussion with other learners to talk about the observation, the reflective assignment and interprofessional collaboration).
  • The reflective assignment provides an opportunity to consider and appreciate what was observed. It is not handed in; rather it is meant to promote reflection and discussion to challenge thoughts on stereotypes and misconceptions which are often seen on healthcare teams on the roles of others.

How do I arrange for and get the most out of my ROE?

  • Email the ROE contact person to arrange an ROE.
  • Sign up for a Debrief Session when you confirm your ROE date.
  • Find out the length of the observation opportunity, who is leading it and where to meet.
  • Any special instructions, e.g. clothing.
  • Review the reflective assignment prior to your observation.
  • Consider reading up on the role you are to observe in order to understand the role and the training required, environments in which they work and what they do.
  • Make sure to mark the date in your calendar so you don’t forget.
  • Be on time for your observation and get directions to where you must go.
  • Be respectful and courteous to the fact that patient treatment is occurring.
  • Be sure to complete your assignment and bring it to the debrief session.
  • Don’t forget to share your ROE with your preceptor, the rest of the clinical team and your fellow students.
  • Have fun!

Southlake is committed to creating an environment where the best experiences happen. At Southlake, there are many formal and informal ways to learn about interprofessional care.

Interprofessional team interactions happen all the time in clinical team settings. Creating an awareness of interprofessional elements such as effective communication, shared decision-making, respect, trust and collaborative leadership is important in order to create safe, high quality patient care opportunities. Self reflection is a great tool to help us appreciate what we’ve observed in a clinical interaction. It is important  to pause and consider how these elements are being expressed in teams. Are they being optimized to create and sustain excellent practices? Is there opportunity to consider team growth?

In clinical placements, there is opportunity for both professional and interprofessional skill development. Both should be leveraged to assist students in maximizing their learning capacity. Interprofessional interactions can be defined as the involvement of two or more team members in different roles, and at Southlake there are many opportunities for students to observe and participate in interprofessional activity. We encourage learners to take advantage of situations and activities where they can observe excellence in interprofessional care. Examples of these types of opportunities may include, but are not limited to:

  • day to day client care/family interactions
  • family meetings
  • interprofessional bedside rounds
  • bullet rounds
  • huddles
  • team quality initiatives
  • team/clinical service team meetings
  • team educational sessions
  • hospital interprofessional rounds
  • special programs eg. Low Back Pain Module, Osteoporosis Module

We hope you will take advantage of interprofessional learning opportunities to make the most of your placement at Southlake.

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Frequently Asked Questions

Applications for Southlake jobs are only accepted online on the careers page. Applications delivered by hand, mailed and emailed are not accepted.

Positions appear in order from most recent to oldest. The most recent position appears on top only when sorting to a specific column is not applied.

Your profile is automatically linked every time you apply for a position, so you only have to fill it out once. However, we encourage you keep your profile up to date.

No. Access the My Profile page, and follow the steps for creating or updating your profile. You can do this at any time. Your information will be saved in the system and, as recruiters perform searches on the database, they will immediately have access to your profile.

Remember to keep your profile up to date to ensure your skills are appropriately matched to new career opportunities.

The Southlake Careers website is used for internal and external applicants to apply to job opportunities at Southlake. The Southlake Careers website will ask you to submit personal information such as name, address, telephone number, email address; employment, education and volunteer history as well as certifications and credentials. The personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act (FIPPA).

We use and disclose your personal information to:

  • Manage the recruitment process for employment opportunities at Southlake
  • Compile statistics
  • Fulfill other purposes permitted or required by law. We take precautions to protect your personal information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.

You may withdraw your consent for the following uses and disclosures:

You will receive an email reply at your specified email address upon registration of a Careers account, and after each time you apply for a position.

If you do not wish to receive these emails or have your personal information on the Careers at Southlake’s website, you will need to deactivate My Profile careers account. You may access and correct your personal records by logging into My Profile at any time.

Subscribe to our Career Alert and as soon as an opening matches your criteria, you will be notified by email with a link to view the opportunity. This career alert link will remain active for 90 days. You may unsubscribe from career alerts at any time by clicking on the unsubscribe link at the bottom of the registration page. You can also follow us on Facebook or Twitter to stay up-to-date.

You can upload your resume or other documents when you create your new profile. There are three ways to upload documents:

  • Using local files from your own computer system
  • Using Dropbox online storage
  • Using Google Drive online storage

Remember, when uploading documents, you need to define the type of document that you are uploading.

To apply for a position, you must first create your candidate profile. Access the My Profile page to create your profile and submit your resume. You will also be required to create a password. Use this password to access your profile and to apply for positions of interest.

Browse the Job Opportunities page and click “I am interested” on any position you choose. Then complete the skills criteria section and answer the screening questions that are specific to that position. If your skills and experience match the position’s criteria, you will be contacted for an interview.

Please keep in mind that only resumes received through our online application system will be considered and note that due to high volumes, only candidates selected for an interview will be contacted.

For more information about Southlake privacy protection practices or to raise a concern regarding privacy, contact: Privacy Office, Southlake Regional Health Centre, 596 Davis Drive, Newmarket, ON, L3Y 2P9

You can search for specific positions by entering the title of the position in the “Keyword” field. Only positions with this specific title will be filtered. If you see a position that is particularly appealing to you, make note of its “Job Number.” Next time you visit our website, you can enter this number into the suitable field under “Search Jobs.” This will automatically pull up that specific listing.

Click on the “Forgot your password?” link in the “Returning User” section. Enter your email address in the field provided, and click “Send.” An email containing the reset password link will be sent automatically to the email address provided.

If you are still experiencing problems with the new password, type in the password rather than cutting and pasting it from the email that was sent to you. Sometimes an extra space can be copied by mistake, which will render your password invalid. Please note that passwords are case sensitive.

Other possibilities to try:

  • Enable your cookies
  • Delete your cookies
  • Update your browser to the latest version
Candidate technical support

Southlake apologizes for any difficulty you may have experienced. Please read the FAQs above and if you still need assistance, please contact the career application system help desk directly by email, and include the following details of the problem:

  • Exact brand and version number of the browser
  • Version of the operating system you are using

E-mail address: candidate.njoynhelp@cgi.com

Phone number: 1-877-427-7717

Hours of operation

Monday to Friday 8 am to 8 pm, EST (except statutory holidays)

Yes. Your information will always remain strictly confidential and is not shared with anyone outside of the application process. It is only used for employment purposes.

Our recruiters will need time to review your application. Once our recruiter has assessed the application, they will contact those applicants who are chosen for an interview. If you are not contacted for a specific position for which you applied, please don’t be discouraged. All resumes submitted through our online application tool are kept for future consideration and you may be contacted at a later date for a similar role.

The ROE is a formal opportunity for learners to:

  • Learn about the roles of others on healthcare teams.
  • Recognize how stereotypes can impact patient care.
  • Apply learnings about interprofessional care.

Contact Southlake Regional Health Centre Human Resources at HumanResources@southlake.ca.