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Developing a New Strategy for Southlake

For 100 years and counting, Southlake has delivered leading edge care to patients across northern York Region and southern Simcoe County. Work is ongoing to develop a new strategy that will chart a course for the 100 years of care in our communities.

Community Consultations

In March 2024, Southlake kicked off a multi-month consultation to connect with people across Southlake and the communities we serve to help develop a new strategy.

The report that follows is a summary of findings sourced during a robust and multi-pronged consultation over the past five months.

Consultation Summary Report

In August 2024, people had the opportunity to validate our findings and capture any final feedback by completing a short survey. This feedback will help ensure Southlake’s strategy is on the right track.

Virtual Community Update

Southlake is celebrating its centennial anniversary and developing a new strategy that will guide the organization into the future by hosting town hall events throughout our catchment area to hear directly from the communities we serve. On August 6, we hosted a virtual community update to hear insights from staff, volunteers and the larger community to make sure we’re focusing on the right things.

Click here to view the recording.

Community Engagement Sessions


Leading edge care. By your side.

Our 2019-2023 Strategic Plan

Southlake has always created innovative solutions to our most pressing challenges. But innovation does not happen on its own. Southlake’s core strength is our people. Staff, physicians, and volunteers have come together to provide leading edge care for patients and families.

We are not resting on our past achievements. A new set of challenges will test our collective ability to meet the needs of our communities, including:

  • The need to address overcrowding
  • The requirement to deliver clinical excellence
  • The responsibility to provide the best patient and staff experience
  • The opportunity to help improve the healthcare system

We will rise to these challenges.