Employee and Family Assistance Program (EFAP)
Our Employee and family Assistance Program (EFAP) is available to staff and their immediate family members.
Homewood Health is Southlake’s Employee and Family Assistance Program provider. They offer supportive and confidential care and will provide you with assessment and guidance for any challenge.
Southlake Staff can access the EFAP via phone 24/7, 7 days/week to book appointments for counselling or coaching or access resources and chat features online.
Phone: 1-800-663-1142
Online: www.homeweb.ca
Intranet
Intranet – Access the Intranet from outside the hospital
Multi-Factor Authentication (sign up)
Click here for instructions on how to sign up for multi-factor authentication.
Multi-factor authentication is required to sign-into hospital systems remotely.
Outlook Email
Outlook.com – Access your Southlake email on the web
Policies and Procedures
PolicyStat – Access policies and procedures from outside the hospital
Reset Your Password
To reset your password click here: ssrpm.southlake.ca
SafePoint
SafePoint – Access SafePoint from outside the hospital
Staff Supports and Resources
The following supports and services are available within our organization and can support the creation of your Action Plan. If you have any questions, please connect with your manager.
Southlake Foundation
Donor support plays an integral role in the work we all do here at Southlake. From equipment to programming, the communities we serve generously donate millions of dollars each year to fund the most urgent priorities across our hospital.
But it’s not just the communities outside our hospital that play this role. Our dedicated Hospital Family – that’s YOU – also generously support these priority needs. From payroll deduction and participation in fundraising events to volunteering to participate in photoshoots and share your story, YOU also make an impact beyond the responsibilities of your role.
Learn more about how you can support our hospital at southlake.ca/hospitalfamily.
For more information on who and what is Southlake Foundation, click here.
Smart Commute
Smart Commute – Find a carpool to work
Southlake Brand Site
Visit Southlake’s Brand Site
Southlake Shout Out Program
Southlake Shout Out is a peer-to-peer recognition program designed to honour your hard work and dedication. The program provides an easy way to recognize your peers by sending two types of awards:
- Southlake Values Awards – recognize your coworkers for practicing Southlake’s Values (Always with compassion, Power of many, Serve with purpose, Every voice matters, Courage to think differently).
- Thank You Awards – send a thank you note to a colleague at any time for any reason. Saying thank you and recognizing the hard work of our peers is something we cannot do enough.
Within your Southlake Shout Out account you will have the ability to manage your own peer group, allowing you to like and comment on your peers’ recognition activity. So far more than 250 recognition cards have been sent!
Check it out here!
Southlake Wellness at Work Hub
Your health and well-being matter! The Southlake Wellness at Work Hub is your one-stop site for wellness events, support services, and mental health resources. Easily access programs like Homewood Health EAP, R.I.S.E., Crisis Support, and more. Visit the Wellness at Work Hub.
Support Services Forms
Virtual Care Resource Hub for Staff and Physicians
Virtual Care Resource Hub for Staff and Physicians
A centralized, easy-to-navigate virtual care resource that contains various tools and information on how to begin, adopt, and sustain virtual care delivery through various digital health tools. Please click here to visit the page.
Workday
Click here to access Workday.