Southlake Regional Health Centre will invoice you for all uninsured hospital services you receive. There are several ways for you to pay your hospital bill:
Credit card – online
Paying your hospital bill online is easy and convenient. You can make a secure payment using your credit card from a computer or mobile device, with the option to print a payment receipt immediately.
Click here to pay your bill online, and follow the step-by-step instructions. The account number is the alphanumeric code with a “/”. For example, SE1234/21. Accepted credit cards are Visa, Mastercard and American Express.
Note: There is a $2.00 handling fee charged by the online service provider. This is not a hospital-related fee.
Credit or debit card – by phone
To pay your hospital bill using a credit or debit card, please call 1-888-665-9315.
Accepted credit or debit cards are Visa, Mastercard and American Express.
Bank – online
Log in to your bank account and send an etransfer to Southlake Regional Health Centre under ETransfer@Southlakeregional.org. As this is a business account, no password is required.
Under “Message” include the patient name and account number. For example, Jane Doe SE1234/21
Once the funds are received a receipt will be issued by the hospital.
Cheque – by mail
To pay your hospital bill by mail, please make your cheque payable to Southlake Regional Heath Centre and address it to:
Southlake Regional Health Centre
ATTN: Finance Dept.
596 Davis Dr.
Please include patient name and account number. For example, Jane Doe SE1234/21.
Note: A fee of $25.00 will apply to all cheques from accounts returned from the bank (ie: non-sufficient funds, stopped payments, etc.)
Receipts will be issued only upon request for cheque payments.
Debit or credit card – point of sale machines
Please note: the Cashier Office is temporarily closed until further notice due to the COVID-19 lockdown. Cash and in-hospital payment by debit or credit is currently suspended.
If you have a debit or credit card, you can pay your hospital bill using the point of sale machine at our Cashier’s office at the East Main Entrance.
Monday to Friday, 8 a.m. to 11 a.m.
Please bring a copy of your invoice with you when making the payment.
Accepted credit cards are Visa, Mastercard and American Express.
Bank machines are located near the entrance doors of the East Building, near the Hospital’s Aquene Cafe, and on Level 1 of the Medical Arts Building.
An after-hours deposit box is located next to the Cashier’s Office.