facebook pixel Skip to main content
Back
Close

How do I enrol my children/patient under 16 in Patient Connect?

Monday September 21, 2020

You can also access your child’s record through proxy. To fill out the proxy form click here, after completing the proxy form, email the attached form and a picture of your ID to: PatientConnect@southlake.ca

Age 0 – 13

  • Parent on chart/legal guardian(s) need to visit Health Information Department to enrol in the patient portal (with legal documentation if required)

Age 14 – 15

  • The patient must go to the Health Information Department to enrol in Patient Connect
  • Parents cannot create an account for the patient without written consent from the patient

Age 16 +

  • The patient can provide email address at registration and self-enrol online
  • Parent(s)/Legal Guardian(s) are automatically removed from patient account when the patient turns 16 years old
  • The patient can re-consent to allow their parent(s)/legal guardian(s) to access their patient account