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Southlake celebrates six years as one of the Best Hospitals in the World

Wednesday February 28, 2024

Southlake Regional Health Centre is proud to be named among the World’s Best Hospitals announced by Newsweek earlier today. As a 6-Year Champion, Southlake has been featured in the ranking every year since 2019. This year, the hospital raised its position by two spots, making it among the Top 10 hospitals in Ontario and Top 25 hospitals in Canada.

“It’s an honour for Southlake to be recognized among the best hospitals in the country for six years in a row,” said Paul Woods, MD, President and CEO, Southlake. “The communities we serve have grown significantly since that first award, but so has our dedication to providing leading edge care. Thank you to our incredible physicians, nurses and staff who work tirelessly to create the best experiences for patients.”

Southlake’s Emergency Department sees more than 115,000 visits every year, meaning a new patient arrives every four and a half minutes. To ensure timely access to care for patients, Southlake has developed a unique model of care to reduce wait times. Patients who visit the Emergency Department now wait on average 45 minutes or less before their first assessment by a physician.

“This achievement reflects the hard work and dedication of our team to building strong, healthy communities,” said Charmaine van Schaik, MD, Chief of Staff, Southlake. “As we look towards the future, patients and families can trust that we will to continue to raise the bar through compassionate and high-quality care, innovative partnerships and amazing people.”

Powered by Statista, a global data firm, The World’s Best Hospitals ranking by Newsweek was developed with input from a global board of renowned medical experts supporting the continuous development of the ranking’s methodology. Four data sources were used to evaluate the best medical institutions in 30 countries:

  • Recommendations from Medical Experts: an international online survey sent to more than 80,000 healthcare professionals.
  • Patient Experience: publicly available data from existing patient surveys was used to analyze patient experience.
  • Patient Reported Outcome Measures: standardized, validated questionnaires completed by patients to measure their perception of their functional well-being and quality of life.
  • Hospital Quality Metrics: quality of care measures for specific treatments, and indicators such as hygiene measures and patient safety.