This program provides 24-hour coverage to the Emergency Department and provides assessment, short-term crisis counseling and referrals to community agencies to clients who are 18 years of age or older. In addition, this service includes assessment and consultation in inpatient units and family physicians.

For more information, please contact 905-895-4521, ext. 2666

Admission Criteria

• Clients must have a psychiatric diagnosis according to the DSM-IV TR (Diagnostic and Statistical Manual Mental Disorders IV-TR). 
• Currently be in treatment under the direction of a psychiatrist at Southlake.

Referral Process

Referrals are only accepted from Southlake Regional Health Centre psychiatrists. Please visit the referral forms page here.

For more information call 905-895-4521, ext. 2913.

The Psychogeriatric Assertive Community Treatment Team (PACTT) is a Southlake Regional Health Centre community team located in the Tannery Building on Davis Drive. Under the guidelines of ACT Ontario, the PACTT program services clients who are struggling with a mental illness and who need intensive long term treatment and support.

The goals of ACT teams are to minimize hospitalization and to improve quality of life to clients in their own homes and communities. PACTT is an interdisciplinary team, comprised of Registered Nurses, Social Workers, an Occupational Therapist, a Recreational Therapist, Psychiatrist and a Program Assistant. PACTT provides a wide array of supports and services to clients and their families, relating to their mental health challenges.

Admission Criteria

• Clients must be 55 years of age or older.
• Clients must have severe and persistent mental health illness with psychosis, such as Schizophrenia, Bipolar Disorder or major depression.
• Recent history of multiple hospital admissions and psychiatric treatment.
• Clients and or the substitute decision-makers must be agreeable to PACTT services.

Referral Information

• Referrals are accepted from physicians, psychiatrists, and other mental health services.
• Referral forms must be completed and submitted to Streamlined Access.
• Once ACTT receives your referral, an intake will be completed and a team decision will be made if the client meets the criteria for PACTT services.

For more information please call 905-895-4521, ext. 2929, or fax 905-830-5963.

Admission Criteria

• Clients must be between 18 – 65 years of age.
• Clients must have a primary diagnosis of mood disorder (depression or bipolar disorder), anxiety, schizophrenia or schizoaffective disorder.
• The client has a need for medication adjustment and short-term follow up but does not require hospitalization. If the client is experiencing very acute distress, active suicidal ideation, or extreme aggression, they should be directed to emergency care
• The client does not require long-term follow up. 
• The client is not currently followed by a psychiatrist and must be referred by a family physician with admitting privileges at Southlake. 

The RAPT Clinic does not provide psychotherapy. We may be able to recommend free and fee-based services in the community.

Referral Information

• Referral form can be found here.
• Referrals may be submitted using the RAPT Clinic referral form, attaching all relevant information and available history, and faxing to 905-830-5987.
• Please note that the referral process may be delayed if sufficient information does not accompany the referral

If you have any questions about the RAPT Clinic or the referral form, please call 905-895-4521, ext. 5318.

This outpatient program is designed to provide assessment and treatment planning for individuals living with schizophrenia or schizoaffective disorder.

The Schizophrenia Program includes individual, group and family education, as well as medicine administration and monitoring.

Admission Criteria

• Clients 18 years or older with a diagnosis of schizophrenia or schizoaffective disorder
• Clients referred with other psychotic disorders will be considered on a case-by-case basis

Referral Information

Clients referred must have a psychiatrist with admitting privileges at Southlake and/or have affiliation with the clinic.

Each referral must be accompanied by a completed referral form (please find here) or call the Schizophrenia Clinic at 905-895-4521, ext. 2310, to request a form. 

The Assertive Community Treatment Team (ACTT) is centered in Keswick, Ontario. It is offered 24 hours a day/7 days a week and aims to provide intensive services for people with severe mental illness in the Georgina and Newmarket areas. The goals of this team include:

• Lessen or eliminate the debilitating symptoms of mental illness, and to minimize or prevent recurring episodes of illness.
• Meet the client’s basic needs and enhance their quality of life.
• Improve behaviour in adult social activities and employment roles.
• Lessen the family’s responsibility of providing care.
• Decrease the number of hospital visits, emergency visits, and crisis service contacts.

The ACTT can deliver these treatments and services in the client’s choice of environment.

Admission Criteria

• Clients must be 18 – 54 years of age
• Clients must have severe and persistent mental illness with psychosis such as schizophrenia, schizoaffective or bipolar disorder with a past history of multiple hospital admissions and psychiatric treatment.
• Clients and/or the Substitute Decision Makers must be agreeable to ACTT services.

Referral information

• Referrals are accepted from physicians, psychiatrists, and other mental health services.
• Referral forms must be completed and submitted to Streamlined Access.
• Once ACTT receives your referral, an intake will be completed and a team decision will be made if the client meets the criteria for ACTT services.

The Eating Disorders Program has been identified as a regional leader in assessment, treatment, and professional training for adolescent eating disorders in the Central East region of Ontario including Peterborough, Haliburton, Durham Region, Simcoe County, Kawartha, Pine Ridge, and York Region.

The Program is affiliated with the University of Toronto and York University for ongoing research. 

Outpatient Program

For those clients who are able to manage and function sufficiently well in the community, services offered may include one or more of the following:

• Individual therapy
• Family therapy
• Nutritional counseling
• Psycho-education classes for families
• Parent support group, and/or
• Therapeutic groups for adolescents.

Inpatient Program

The Eating Disorders Program provides inpatient services for up to two patients in a specialized Child and Adolescent Mental Health in-patient unit. Access to beds is made as transfer requests from other programs and facilities, the Emergency Department, and from Child and Adolescent Mental Health Outpatient Services of Southlake.

Young Adult Eating Disorders Program

The Young Adult Eating Disorders Program is a regional program designed to assist young adults between the ages of 18 and 25 years who suffer from eating disorders to achieve normalized eating, healthy weight and an improved relationship to their body and self. 

Our brochure for the Young Adult Eating Disorder Program is an informative resource for patients and their families.

The Child and Adolescent Inpatient Unit consists of secure beds dedicated to children and adolescents under the age of 18 who live anywhere in the York Region. The focus of the unit is short-term assessment and crisis stabilization for children and adolescents presenting with severe and acute mental health disorders. 

The Child and Family Clinic is a regional outpatient service for children up to 18 years of age who live in York Region. Referrals from physicians and secondary service providers (with the knowledge and agreement of their family physician) are accepted for children and adolescents with severe mental health difficulties and their families.

The Clinic

The Child and Family Clinic is an outpatient, child and adolescent mental health clinic, that serves northern York Region and southern Simcoe County.

Our mandate is to provide assessment and treatment services for the most severe mental health problems of childhood and adolescence.

Staff is comprised of a team of professionals from the disciplines of psychiatry, psychology and social work, including Master’s level social work students.

The clinic is open Monday to Friday.

Our Philosophy

• Use of a team approach that utilizes the expertise of each discipline
• Multiple treatment options
• Recognition of the unique needs of our clients and their families in collaboration with community agencies to provide comprehensive service
• Collaborative approach with clients and their families

Common Reasons for Referral

• Anxiety disorders
• Obsessive compulsive disorder
• Depression and other mood disorders
• Diagnostic clarification and medication consultation/review

What to expect

The Child and Family Clinic provides psychiatric consultations for all new clients, followed by specialized psychotherapy services where indicated. Capital duration of service is time limited and goal oriented. The Clinic can offer 10 to 12 sessions, determined by the clinical needs of each client and his/her family. Ongoing evaluation of the client’s progress is made during the service period between the clinician and the client/family.

We provide service for children and families between the ages of 6 to 18. He/she must have had a recent Paediatric assessment completed.

Services offered
Where clinically indicated

• Individual Therapy
• Family Therapy
• Parent support
• Psychiatric/medication consultation

The clinic is not a residential or day treatment facility. Services are provided on an outpatient basis only.

All services are fully covered under OHIP.

Requests for Psychiatrist Consult must be made must be made by the family’s physician. Recommendations from the Psychiatric consult may be to our clinic or to the community. If there are questions regarding service areas, please contact ext. 2215. Please contact Intake ext. 2976 to determine if Southlake is the best location to serve you.

The referring party must contact the Clinic at (905)895-4521, extension 2215 or by faxing thereferral to (905) 830-5977. Referral form availableonline. The request for Psychiatric consult willbe reviewed by our Intake and processed for anappointment or redirected. Referral form mustinclude parent(s) contact infomation and custodystatus. Cases before the court will be declineduntil resolution.

Cancellations require a minimum of 2 business days’ advance notice. lnadequate notice could result in a fee to the client or termination of service.

Once the referral has been made, receipt of the referral will be confirmed with the referring doctor with the estimated wait time, to be shared with their patient. Intake will contact the patient/family to book the consultation within 2-4 weeks of the appointment.

A community treatment order is a six-month treatment agreement which facilitates an intensive community-based care plan for individuals with a serious mental illness. The focus of the agreement is to provide support, case management, maintain wellness, and reduce hospitalization.

The treatment agreement is voluntary and treatment orders can be renewed after the six-month period.

Admission Criteria

The patient must have had at least two admissions in the last three years. Or an admission of 30 days or more in the past three years.

Referral Process

The CTO coordinator receives all referrals from both community and hospital. The primary contact number for all referrals is 905-895-4521, ext. 2790.

The Day Hospital Program serves youth from 14 to 18 years of age who live in York Region. The program provides services for clients with severe psychiatric disorders which are hindering their ability to function in certain areas of their life. 

The Day Hospital Program receives internal referrals from other Southlake Child and Adolescent Mental Health Programs or external referrals made by the family’s physician.

The program is approximately 24 weeks in duration. The program offers an eight space specialized Care and Treatment classroom and intensive psychotherapy services provided by a multidisciplinary team and a Special Education Teacher from the York Region District School Board. 

The Young Adult Eating Disorders Program is a regional outpatient program designed to assist young adults between the ages of 18 and 25 years who suffer from eating disorders to achieve normalized eating, healthy weight and improve the relationship with their body and self. 

Referral form: Young Adult Eating Disorders Program

Please click here to view the Young Adult Eating Disorders orientation package.