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Visiting Hours

Create an environment where the best experiences happen.

Southlake visitor guidelines

Southlake currently has moderate on-site access for visitors, aligned with the provincial Roadmap to Reopen.

Protecting the health and safety of our patients, staff and community is our top priority. For this reason, visiting hours, duration of visits and the number of visitors permitted in the hospital at one time may be restricted. We continue to update our essential visitor policy as the COVID-19 situation evolves in our community.

Please note:

  • Not all patients will be able to have a visitor. Visits must be arranged ahead of time and with approval by the unit Manager or designate.
  • Visits must be scheduled for one hour between 11 a.m. and 8 p.m.
  • Visitors must wear a medical mask at all times, including in the patient’s room.
  • Visitors who feel unwell (fever, cough, shortness of breath, sore throat): please do not visit at this time. 

Please click here for full guidelines for visitors.

If you are expecting to give birth at Southlake during the pandemic, or have a child in the hospital, please click here to visit our Families & Babies page for more specific information regarding support persons.